Hotel Dengan bar di Somerset, United Kingdom

I first booked an apartment on ***********, but when I checked in, I found it was completely uncleaned and uninhabitable. I couldn't reach the host, and customer service couldn't resolve the issue, so I quickly booked a hotel on Trip.com instead. Upon checking into this hotel, I noticed the bathroom sink was very dirty. I reported it to the front desk, and they said there were no other rooms available, so the staff member brought a towel and wiped the sink clean. However, I later discovered the sink was clogged and wouldn't drain, making it unusable. Trip.com's customer service is much better than Booking.com's; at least they are reachable and actively try to help resolve problems.

The location is decent and the place is clean. They even made up the sofa bed for us in advance. The only downside is that early check-in isn't an option, though you can store your luggage. Breakfast is a standard English breakfast. There's a closer train station, Oldfield Park, so remember to select that when buying tickets.

Our family room was located in the basement, and the bathroom door was right next to the head of the bed. When opened, the toilet faced the bed directly. There was no extractor fan in the bathroom, so after showering, the steam lingered for a long time. Since it was so close to the bed, we couldn't leave the door open to air it out; we had to keep it closed and let it get stuffy, which wasn't a pleasant experience. The front desk staff were quite indifferent; they didn't even respond when we said thank you.

The hotel has an elevator, the decoration is beautiful, very close to the station, but the room does not have air conditioning, only a small electric fan. I arrived in Bath (6/11) very hot, the room is just west, the old-fashioned windows can only open 1/4, so I slept very uncomfortable, and it was cooler until 3 am.

Quite an old hotel, which has managed to preserve it's historical rooms beautifully. I do warn that the rooms can become quite chilly at night especilaly when the heating isn't turned on in september. And the windows could barely open so you constantly have to keep them open. But otherwise it's still a very beautiful old hsitorical hotel that I could appreciate. I do admit the price was quite high, for the small room I got, especially considering it was usually supposed to be shared between two people. Not great value for money, but definetly can appreciate its history and beauty.

Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice. Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.

The location was amazing and easy by walking in town, meet the hotel standards on cleanliness, service and location. staff is very friendly with smile especially on the breakfast time, they are really helpful. However I have booked for 2 nights with the city view queen bed room, but It’s no city view at all. Also, this room is on the upper ground floor and nearby the storage cleaning room is not the good idea for customer especially on the early morning time. The problem is the room always has a terrible noise all the time which make me terrible and can’t sleep well when I am being on the room. I have requested the room which away from elevators and good view before booking but not get anything at all.

Came with no expectations. We don't arrive anywhere in UK with high expectations anymore. The Royal didn't disappoint! Arrived on a Sunday for a night stay after the Saturday night England semi-final. Room was fine, bathroom was fine. Location is excellent. Went down to the bar for a pint and to sit in the beer ”garden” Photo shows what we met. Boiling hot, no tables put out and only one parasol set up. Like walking into a furnace. Decided to go down the road. Had a great meal in the Little thatch, busy and full by the time we left(under cover, under parasols) and gave them our £70. Went for a walk and sat in one of the numerous bars by the Marine Lake for an evening drink. Again, busy and full and shaded. A fab evening. Walked past the Wetherspoons, again very busy and back to the Royal. Empty in the bar!! Nobody outside. Hope they had a good night Saturday, shame we couldn't have a nice meal there Sunday. Very disappointed that the hotel didn't clear up and reset tables for Sunday, they must have lost a fortune. As we left Monday, noise due to hosing down and putting tables back into place, a bit late for us. Both receptionist were helpful but used the excuse that there was football Saturday, didn't fully seem to understand why we were unhappy. If it wasn't for the fact that they ask you to pay up front, we probably would have left. Also not happy that we had to leave our card details in case we ”trashed” the room!!! Really? A 66 and 70 year old couple? We trusted the Royal, they clearly didn't trust us.

Stayed at Wentworth House for one night. The location was handy — only about a 6 or 7-minute taxi ride into the centre of Bath. Parking on site was free, which is always a bonus, though spaces were limited. The shower worked fine with good hot water, and at £120 a night for three people, the price wasn’t unreasonable for Bath. On the downside, the place is very dated and could do with some serious modernisation. Our room had a noticeable damp smell and the single-glazed windows didn’t help keep the room warm or quiet. I can’t comment on the food as we didn’t eat there, but overall, it’s an okay option if you just need somewhere for a night and aren’t too fussy — though a refresh would really lift the place.

This is a charming historic mansion with great character; while the facilities are a bit dated, the exterior and outdoor scenery are super nice. Free parking makes it perfect for those driving, it is only a short drive from the Bath city center. The traditional-style hotel bar was quiet and moody, it stays open until 11pm, allowing us to enjoy a drink even after arriving late from dinner. The room size was decent and the heating worked well; the bathroom featured a bathtub though it took some time for the hot water to start flowing properly. Unfortunately, a false fire alarm went off in the middle of the night, which disrupted our sleep, but since we were only staying for one night and checking out early, I didn't raise the issue. It was a classic ”old hotel” experience as expected, and the exceptionally warm and friendly attitude of the front desk staff made up for the hiccups, though my expectations might be higher if I were staying for a longer period.