Hotel Dengan Bar di Somerset, United Kingdom

Easy to find. Easy and smooth check in process. Lovely decor. Lift to all floors. Large rooms. Tea and coffee facilities in the room. Hairdryer and iron available. Great view over looking the city. Fab breakfast. Lovely staff. Only complaint was the shower wasn't as powerful as we would of liked and the floorboards were very creaky so we could hear the people above at night and also when they ran their taps. £15 per night to park our vehicle. Fast and effective check out. Very knowledgeable and helpful staff.

This hotel is in an excellent location, right next to the thermal baths, and it is very easy to get around from here. I particularly liked the layout of the building — having a café and bar with drinks and small desserts on the ground floor is extremely convenient and creates a pleasant, relaxed atmosphere. The room was very clean. While it is fairly compact, it is well designed and fully equipped with everything needed for a comfortable stay. It was ideal for travelling alone. I would also like to commend the receptionist who assisted me during my stay. He was clearly enthusiastic about his work, attentive, and considerate, and took genuine care to ensure guests were comfortable. Unfortunately, I did not catch his name, but his professionalism made a very positive impression.

The breakfast is good with a variety of matching options. We are three people, choose a family room, a large bed and a small bed, which suits us well. The hotel is at the entrance of the town, the town is very quiet, there is a large-scale outlet, you can go shopping if you have time.

Not bad, the environment is better, it is also very quiet, the location is slightly off, a long time on the mountain road, the overall feeling is pretty good, very good, looking forward to staying again

Very friendly and welcoming, accommodating staff who are helpful with requests and a fab location right in the centre. Nice breakfasts. Rooms are exceptional value, albeit some areas / parts of the rooms are a little rough around the edges. Would definitely visit again. Thanks for a lovely stay.

The room was spacious and spotlessly clean, equipped with a mini-bar and a kettle. Breakfast was excellent, featuring a make-your-own waffle station. There's also a small gym available. A large overnight parking lot is conveniently located just a short distance from the hotel, which is great if you're driving. Just one block north, you'll find a variety of restaurants, and the famous Roman Baths are only a few more steps away. However, the front desk staff spoke extremely fast, seemingly oblivious to the fact that we were foreigners and struggled to understand. They just rattled on. This really highlighted a lack of consideration and customer service on their part!

Wonderful setting and decor. Clean, comfortable bed. Would be good to add a smaller shower with the rain shower as it was difficult to have a shower without a shower cap  Helpful and attentive staff.  Good breakfast except they had obviously ran out of fresh mushrooms and replaced them with tinned, would have been better if they had asked if they can replace with something else and they were left untouched

5 minutes walk to the center. The room was clean and spacious. I stayed in the Chinese room right in front of the stairs on the first floor... The room was big and nice, but I could hear all the noise outside. I didn't pay much attention to the parking lot view, but the silhouette of the shower and toilet can be seen from the parking lot. I was too lazy to move rooms, so I asked for a big towel to cover the window. I think this part needs to be improved. Also, there is a £10 parking fee... I wish they didn't charge it in the off season.

You can see the city on a small hill, the environment is good, the soundproofing of the room is average, the kitchen has a pot but no stove. Room 2 is on a super steep staircase, the soundproofing and heat preservation of the room are average, and the heating is broken. I fixed it myself and it was barely warm on the second night. The front desk and staff are very friendly and solve the problem in time. But I may not stay again. I can stay in Premier Inn for a little more money.