Hotel Dengan Pools di Worcestershire, United Kingdom

They are 4 star but had no air con, no tooth brushes and toilet floor needed a real clean with bleach not just casual mopping. Also kettle in room had scale but they were lenient about check out as we were half hour late past check out to leave and they did provide a fan per room so was still okay at the end and for the price was a nice setting

The Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.

Family room was massive and big single bed for the little guests, king size bed was huge.  Staff were very welcoming and helpful.  Breakfast was very varied and well stocked.  Dinner menu a little limited and very expensive. We took it upon ourselves to walk to the local pub 8 mins away on our second night and had a much nicer and cheaper meal. Pool is a safe 1.3 metres throughout and kids have times when they are able to attend. Also a lovely warm temperature, would be good for very small children/babies. Hotel just showing signs of being a little tired. Leather seat covers flaking off in dining room, carpets frayed and dirty in places, corners of rooms and shower screen were dirty.

The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok

Lovely Hotel, definitely stay again but not in the room given to me , I had emailed and called in advance for a lower floor as I have 2 miniature dachshunds, I was very surprised to be at the very top of 6 flights of stairs no lift ! Court yard room next time .

An amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated. Overall, it is a fascinating place but needs a big overall and review of what they are offering.

Amazing value, excellent amenities- the jacuzzi was fabulous! Staff were very friendly and went above and beyond to make the stay a good one. Food in the bar and restaurant was of excellent quality. Lots to choose from at breakfast - will definitely go again

After I stayed in many hotels in the local area, I have been compared. The price is the best here, and it is much better than other hotels. It is highly recommended 😊