Hotel Dengan Pools di Worcestershire, United Kingdom

Really warm welcome from whom i believe was the manager and very apologetic as we arrived late so noone was at the desk (understandable). The hotel was lovely, the rooms were really nice. The manager had abit banter with out son which was really great to see. ”My son complained to him about our TV control not working” ( we wernt really bothered avout the TV) but the manager got it sorted straight away and a lovely woman came and changed the batteries and it started working. The swimming pool was lovely and warm whoch we thoroughly enjoyed. Would deffo stay again.

The Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.

Check in quick. Room was surprisingly large, next to noisy family but can’t be helped. Huge bed! Plus a bed for our soon and a camp bed! Plenty of space and very modern. Tv had no remote so had to go to reception and ask for one. Ordered room service but had to go to desk to pay and told one minute it wouldn’t be ready until gone 6 (an hour after ordering) but turned up within half hour. I’d say that’s the only downside was the conflicting info given by staff. Spa is nice, small pool area and steam and sauna again very small and was super busy so had to wait to enter both. I didn’t stay long as kids only allowed in between 4&6 and I’m morning slot also. Would stay again.

The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok

Lovely Hotel, definitely stay again but not in the room given to me , I had emailed and called in advance for a lower floor as I have 2 miniature dachshunds, I was very surprised to be at the very top of 6 flights of stairs no lift ! Court yard room next time .

An amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated. Overall, it is a fascinating place but needs a big overall and review of what they are offering.

Amazing value, excellent amenities- the jacuzzi was fabulous! Staff were very friendly and went above and beyond to make the stay a good one. Food in the bar and restaurant was of excellent quality. Lots to choose from at breakfast - will definitely go again

After I stayed in many hotels in the local area, I have been compared. The price is the best here, and it is much better than other hotels. It is highly recommended 😊