Had a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!
Location is great but is expensive. They have tried to automate things but means a hit on service. Did not tell us about registering the car numberplate in a computer as part of check in. We then got stuck at a barrier just popping out to see the area. Then had to pay the barrier as no humans. Then had to make a claim. Then still waiting for the claim. Computers reduce headcount but reduce service. The hotel itself is fine but was not value for money.
Fantastic value for money. The room was beautifully decorated and the bathroom new and fresh too. Food was also excellent value and the pub quiz on Thursday was fantastic. Staff all friendly, welcoming and chatty. Couldn’t do enough for you. Would definitely recommend.
Great hotel with really friendly staff. Rooms are small but very clean and comfortable. We had breakfast which was very very good and a good menu selection. Atherstone is a great little town,some nice pubs,a good Indian restaurant and near the canal. Would definitely stay here again.
The staff were so friendly and welcoming, we arrived and rooms were spotless, everything we needed. Did have a little musty smell but it's an older building didn't spoil they stay. We ate in the lounge bar food was lovely staff again were great. We requested a quiet room and it was didn't hear a noise peaceful stay. There's a nature walk on the grounds it was nice of an evening to take a little stroll lovely surroundings I'd stay there again
Large and comfortable room, the only problem was the immense heat in the room! The bathroom and shower was perfect for a small family. The opportunity to try the breakfast was missed at service started too late.
What went well -
competitive room price
king size bed
new renovation
Be aware of
mattress too soft, need to be firm
room has no air conditioning
Shower fountain is “water saving style”, not strong
Terletak di Alcester, Alcester Inn berada di kawasan bersejarah, dalam lingkungan 10 minit memandu dari Coughton Court dan Hillers Maize Maze. Hotel ini berada 3.7 km dari Dewan Ragley dan 6.8 km dari Bidford Grange Golf Club.
Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma dan tempat berkelah.
Nikmati juadah di restoran atau senek di salah sebuah daripada kedai kopi atau kafe di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan Inggeris disediakan pada setiap hari dari 8:00 hingga 11:00 dengan dikenakan bayaran.
Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Inaplah di salah satu daripada 24 bilik tamu yang menampilkan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi dengan pancuran mandi disediakan. Pengemasan disediakan setiap hari manakala seterika/papan seterika boleh didapati atas permintaan.
Nice helpful staff. Game room was great but poor quality broken bats and equipment were provided.Hotel was generally clean and well maintained. Really nice for families.Lots of free parking. Great breakfast.
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8.6/10
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8,3/10
Very Good
GGuest UserAnother great stay here, our room was the exact same as usual however some of the lights were abit naff or didn’t work this time around, no major issues but shame compared to previous stays. Likewise the tv remote was very temperamental this time around. But as it was booked in advance for a cheap night it was great.
GGuest UserI paid online three days before I arrived at the hotel. When I went to check-in, I said that I had not paid yet. After I found the evidence for him, I could check-in smoothly !
The wash basin is slow to drain water, and only staying for 2 nights has little impact 
The shower type shower in the family room, the fire is not convenient for children to use
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