Hotel Dengan bar di Riau Islands, Indonesia

We had an amazing stay at Four Points Lagoi Bay for 3 days and 2 nights. The team was incredibly thoughtful with the room decorations and birthday cake after learning that we were celebrating my son’s and husband’s birthdays. My kids thoroughly enjoyed the facilities, and the staff went extra mile by surprising my son with a birthday song and another cake on the day we were checking out. Special thanks to Mbak Efi for the thoughtful gesture and warm hospitality. We also appreciated the complimentary photography session and the free printed photo provided to guests such a lovely touch! Overall, we truly enjoyed our stay and would highly recommend this hotel to anyone visiting Bintan. Thank you for making our celebration so memorable! ❤️

Lokasi yang sangat baik dengan pasar basah hanya bersebelahan dengan hotel dan banyak spa/urut berdekatan dan berjalan kaki ke pusat membeli-belah (sangat berhampiran pusat membeli-belah BCS dan hanya 8-10 minit berjalan kaki ke Grand Batam Mall). Medan selera A2 juga berdekatan. Memandangkan lokasinya yang berpusat, grab ke pelbagai tempat adalah pantas dan murah. Pastinya kelebihan untuk lokasinya. Sarapan pagi percuma di hotel adalah baik sekiranya sesetengah makanan sejuk, mereka segera memanaskan untuk anda jika anda memintanya; ada telur, bubur, lontong dan stesen prata juga. Untuk harga rendah yang kami bayar untuk bilik, tiada aduan. Bilik suite keluarga besar! Bagi penggemar spa/urutan mewah, sila lihat Amartha Spa & Massage yang terletak di hotel - manjakan anda dan anda akan menyukainya! Kami sangat gembira dengan penginapan kami. Pasti akan menempah hotel ini lagi.

I can't rave enough about the customer service at Holiday Inn. At the reception, we were warmly welcomed by Mr Sunang. He was prompt, understood our requirements and interacted with my daughter, thereby remembering her name whenever he sees her or ask me about her. The room was spacious, we had a good view overlooking a pond and looking at the beach from a distance. It was great view for fireworks we were lucky to catch that night. We had our 3 connecting rooms as per requested. I like that the showering amenities was Dove. Hubby and I took the complimentary bus to Plaza Lagoi. We just needed 15 min to stock up some snacks for the kids and asked if the transport could wait for us, else we needed to wait an hour for the next bus. The transport coordinator, Edo was most kind. He gave me his number to contact him and when we were done, he came specially to pick us up back to hotel. He really went the special mile for us and we are so grateful. Subsequently, we also arranged for paid transportation to fetch us back from Nirwana Kelong. The hotel again went all out to help us book the table at the Kelong and arranged timing for transport. By Siska through the WhatsApp. Everything was so hassle free given we could communicate through WhatsApp and they were very prompt in replying. The hotel is v kids-friendly. Kids eat free (buffet/ ala carte). There were 3 swimming pools, kids club (2 hours complimentary per day), games room. For adults, there were ping pong tables, table pool, bicycles around free for use. We had a relaxing morning cycling to the beach. Guess the con was the hotel was designed such that must walk a distance to go from one place to another. Will be good if there is more shortcut to take. All in all, will highly recommend for families. Would like to commend the staff for the great service. Bintan has been such a lovely place that we go to again and again.

Suka lokasi! Kira-kira 5 minit dari Grand Batam Mall dan kedai serbaneka hanya bertentangan dengan hotel untuk snek anda! Terdapat juga makanan tempatan yang tersedia jika anda suka mencabar dan pasar basah berdekatan (untuk sarapan pagi!!) Ia adalah percutian yang sangat hebat dari kehidupan bandar. Kami juga berpeluang melihat bunga api pada waktu malam. Lokasi yang hebat dan akan mengesyorkan. Akan kembali!

The room is very clean and spacious. The hygiene of the room and the bathroom is very good. The location of the hotel is also in a strategic place, near to one batam mall & mega mall. It is very recommended to stay here ❣️

Initially skeptical due to some bad reviews on cleanliness, but I’m so glad I booked! The hotel’s location is perfect close to malls, great food and even alot of massage parlor nearby. The room was comfortable, and everything worked out better than expected. I’ll definitely stay here again on my next trip!

Literally in the heart of a bustling area near Grand Batam Mall and JC supermarket. Itsumo Tart, Gazoz, and Joyi Cafe were all walking distance from the hotel (approx 5-10mins). Suitable for family and if you would like to just stay and explore the area. Bonus: Hotel also gave us starbucks drink coupon for our stay!

Near that beautiful beach with white sand and a gentle breeze in March, we experienced various kinds of delicious, albeit pricey, Nusantara Fried Rice and breakfast options that we ordered from a freshly cooked menu made with fresh ingredients. I really enjoyed the Pandan Piña Colada during our second stay at this resort. I will definitely miss you, Nirwarna Resort Hotel!

Pros - Excellent and responsive service staff. Good breakfast spread. Cons - Layout and design fixtures of the toilet are bad. The shower head is located very high and can't stay in the holder. There is no door for the shower and water splashes out because the shower head is too high. The toilet main door can't open because the toilet bowl is in the way. I think that small changes to the toilet will elevate the experience.

Staying in Cassia Bintan was the perfect sanctuary I needed to recharge and getaway from the busy city life. This 'me-time' was exactly what I needed to find my peace again. The hospitality started the moment I arrived—I was greeted by Arya at the counter, who was incredibly helpful and kind. His warm welcome immediately put me at ease as a solo traveller. I truly appreciated the shuttle bus provided by Cassia from the ferry terminal; it felt very safe and organized, which is so important for solo female travellers. The room itself was a dream. I loved the blue colour of the room. This soothing blue wall creates a calm space where I can truly relax. It's spacious and clean. My favourite spot was the well-equipped kitchenette and the nice private balcony; the air felt so clean and fresh, and it was such a serene place for me to sit and do my painting. I love the sea so much, and the serene beach was so therapeutic. The pristine white sand and the shimmering turquoise blue sea were breathtaking. Being able to stroll along the shore every single day while listening to the gentle sea waves was the perfect way to clear my mind. I also loved spending time at Vista—sipping on their refreshing lime juice while soaking in the stunning sea view was pure bliss. The food at Lotus Cafe was delicious, and the staff always greeted me with a warm smile. Having the market 23 nearby was also so convenient for snacks and essentials. If you’re a mum looking for a safe, beautiful, and welcoming place to find some peace by the water, this is it. A heartfelt thank you to Arya and the whole team! Guest from room 3502”