Hotel Dengan bar di Hokkaido, Japan

The room was excellent, and the environment was fantastic. A special thank you to the staff for their service. There were staff members who spoke Chinese, which made communication seamless. When I checked out, I forgot my phone at the hotel. The staff called the hotel I was going to beforehand, and then in the evening, they even delivered my phone to my hotel in Sapporo, waiting until I received it. The service was absolutely incredible, and I'm very grateful. It's a place definitely worth visiting.

The most comfortable bed I’ve ever had in a hotel. We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities. The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch. The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here. The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi. Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.

Facilities are pretty new and in pristine conditions. The staff is professional and quite helpful. We also used the hotel parking with our rental car. The best part of the stay (and we would highly recommend trying) is the hotel breakfast buffet- great value for price! High quality food, great service and delightful variety.

Have been to this airport 3 times, 1st time using this hotel to catch the early morning flight out. It’s ambience quite an eerie experience, a bit difficult to find the hotel initially😄 Otherwise the room was big, toilet & amneties was great! Staffs were very helpful & friendly. Would highly recommend this place if wanna good rest before flight out.

The hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand.

The location is fantastic! You can access Tanukikoji shopping street directly from the back door, and it's a short walk to places like the prefectural office. The room was spacious, and the breakfast curry rice was delicious, especially with an onsen egg (mostly because Hokkaido rice is so good!). Coming back after a day out and having a soak in the large public bath on the top floor was incredibly relaxing.

The staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏

I booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.

The staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out. The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem. The room was clean and well maintained, and the onsen was very nice and relaxing after a long day. Overall, a great stay and I would definitely recommend this hotel.

An absolutely worthwhile night! The private onsen was high quality and the hotel offered great privacy. Both meals we had were delicious, and the service was excellent. The scenery was breathtaking. It was one of those places you never want to check out of. They even offered complimentary snacks upon departure, and the bar had a wide selection of food in the evening. Strolling in the snow after dinner was also beautiful.