Cchet_l91Dinner: Kaiseki Ryori: We stayed for two nights, and the kaiseki dinner on the first night wasn't very good; the taste was mediocre, and some of the pairings just didn't work. The second night, I didn't want sashimi, so I asked the hotel if everything could be cooked, and it turned out to be surprisingly better than the first night. Meanwhile, I saw the people next to us still getting various sashimi dishes.
PPaatBibeeModern Comfort with Exceptional Service.
We recently stayed at this brand new hotel for 3 nights and was thoroughly impressed. As someone who travels frequently and appreciated good design and hospitality, this property hit all the right notes.
The ambience & Room:
The hotel features a clean and medern design.
My room was a decent size-not too small for 2 people-and perfectly maintained.
ิิิิฺ-Modern amenities including a Nespresso machine and a smart TV with Netflix made our stay very comfortable when snowing outside.
-Attentive and consistent housekeeping. The room was refreshed daily with plenty of drinking water provided.
Service:
The staff here are the true stars. They are genuinely friendly, always greeting us with a smile. They went beyond by help to pre-booking a fixed-rate taxi for our airport transfrer, which made our early morning departure stress-free.
Location and Dining:
While the hotel isn't right in the hustle and bustle of the center area, it is within easy walking distance to everything. The subway is just around the corner but we prefer walking for observation. The surrounding area is packed with great local dining options. Plus, the hotel's own restaurant is quite a great choice for a great dinner.
A Small Note for Improvement:
The only thing I missed was the ability to slightly crack open a window. As someone sensitive to room temperature during sleep (especially in winter), having a bit of fresh air would have made the stay even more perfect.
Verdict: Highly recommended for those who valure cleanliness, modern aesthetics, and top-tier service. We would definitely stay here again next time.
GGuest UserI had a really wonderful stay at Hotel Sosei Sapporo (MGallery Collection) and would definitely recommend it to anyone visiting Hokkaido.
From the moment we arrived, the hotel already stood out with its beautifully designed entrance and lobby. The entire space feels like a curated designer showroom, every corner is thoughtfully styled and incredibly aesthetic, with plenty of Instagram-worthy spots.
The room itself was very cosy and comfortable. You can tell that a lot of attention has been put into the details, from the furnishings to the amenities. Even the smaller touches, like the toiletries and hair dryer, felt premium and well-designed, which really elevated the overall experience.
One of the highlights of our stay was the service. The staff were exceptionally friendly, warm, and hospitable, making us feel welcomed right from check-in. Their attentiveness definitely added to the comfort of the stay.
Overall, I would rate this hotel 9.5/10 and would happily stay here again on my next trip to Sapporo.
GGuest UserHave been to this airport 3 times, 1st time using this hotel to catch the early morning flight out. It’s ambience quite an eerie experience, a bit difficult to find the hotel initially😄
Otherwise the room was big, toilet & amneties was great! Staffs were very helpful & friendly. Would highly recommend this place if wanna good rest before flight out.
GGuest UserThe hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand.
NNovak001The location is fantastic! You can access Tanukikoji shopping street directly from the back door, and it's a short walk to places like the prefectural office. The room was spacious, and the breakfast curry rice was delicious, especially with an onsen egg (mostly because Hokkaido rice is so good!). Coming back after a day out and having a soak in the large public bath on the top floor was incredibly relaxing.
YYing, StaceyThe staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏
SSuet Sum LaiI booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.
XXINNKONGThe staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out.
The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem.
The room was clean and well maintained, and the onsen was very nice and relaxing after a long day.
Overall, a great stay and I would definitely recommend this hotel.
AAnonymous UserAn absolutely worthwhile night! The private onsen was high quality and the hotel offered great privacy. Both meals we had were delicious, and the service was excellent. The scenery was breathtaking. It was one of those places you never want to check out of. They even offered complimentary snacks upon departure, and the bar had a wide selection of food in the evening. Strolling in the snow after dinner was also beautiful.
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