Hotel Dengan bar di Tochigi Prefecture, Japan

An excellent hotel, even without an elevator, I'd still give it full marks. The food is delicious, and the location is directly opposite Stop 28, with the pier for boat tours just across the way. The scenery is beautiful, and you can even see the rich mineral content in the outdoor hot spring. Although the hot spring pools are a bit small, there aren't many guests (due to the limited number of rooms), so I had both the indoor and outdoor hot spring pools all to myself. The water was perfectly hot and very comfortable. The staff have excellent English, making communication easy and pleasant. A small incident occurred: I left the balcony window open and forgot to close it properly. After dinner, I found a large number of mosquitoes had flown in. I contacted the front desk, and they immediately moved me to a new room and helped me move my luggage. Truly a very friendly hotel!

The location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here

Each of my 3 days here I’d in Nikko I’d return to NSHC after a big day exploring and appreciate what a great place. Excellent centrally convenient to both stations (when arriving/departing and the bus stops to various regions), clean, warm, quiet, friendly, efficient, hot onsen (in & outdoors), spacious and pleasing facilities, good value & abundant breakfast which is discounted weekdays to 1500 yen (though don’t think of getting a sandwich or fruit past the hawkeye ladies attending. It’s a place that everything has been thought of and runs well. And a very secure luggage storage system if you arrive before 3pm check-in to let easily you visit the amazing World Heritage Areas by bus. Highly recommended.

The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌... Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit? We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.

First of all, let me praise the hotel's service. It is simply a model. You can experience 100% care, 100% seriousness, and 100% diligence. In addition to meeting the various requirements of guests, a tip is that when you arrive at Kinugawa Onsen Station, you don’t need to take a ride. Let the hotel know in advance and the hotel will send a car to pick you up at the station. Of course, it will also be delivered to the station. In fact, the station is not far from the hotel, only a few hundred meters, and it is quite fast to walk there. The restaurant's food quality is good, whether for breakfast or dinner, it is worthy of praise. Sometimes the restaurant is full of customers and the three waitresses keep running around. It’s so hard. The hot spring water is so hot that I'll be sweating after a while. The room is large in size and the facilities are average. Because the price is not expensive, there are so many guests here that it is always full. Yes, a good hotel will naturally attract more people.

This time was a family trip. We were really satisfied with both the hot springs and the food. The staff were also incredibly kind. They explained and recommended local attractions in great detail, which was a huge help. I'll definitely be back with friends.

Went for work, staff wasn’t the nicest but were accommodating enough - the night staff was a little rude, but the morning staff the next day was kind enough. I had time to kill in the lobby, where there were free massage chairs, though they were a little beaten up. There were food and drink dispensers as well as a hot water heater and microwave for use. There are also public onsen style baths that I did not take advantage of, but they had many selections. The room I stayed in was nothing special, but was fine for the night I was staying. The location is not great but not terrible, as there is a supermarket nearby open until midnight My biggest piece of advice would be to rent a car if you are staying here; I took a cab then walked to the station the next day after my business in the area was done

First time trying the SUPER chain of hotels. They are affordable, provides free parking, free breakfast and also has onsen facilities. Very great value for money. Recommended.

A memorable hotel, full of old-world charm, with courteous staff. The rooms are spacious and well-equipped. It's a landmark in Nikko, historically the first and most high-standard hotel. The only downside was the set dinner; while presented well, the ingredients and culinary skill weren't up to par, and the main course fish wasn't fresh.

Everything was comfortable , maybe minor addition of a mirror instead of just one in the toilet. Also lighting could be brighter for certain areas as it gets quite dim in the evening . Dinner was perfect and they remembered my husband was a lefty and he wanted wasabi salt for his steak. That was a pleasant surprise, impeccable service and for the price we paid I think it’s a good value for Japan hotel standards