Hotel Dengan parking di Washington, United States

This hotel is very convenient for a Seattle layover. The room was comfortable and clean, and the location near the metro is a plus. The 20% discount at the nearby Denny's restaurant was a good perk. However, the front desk service was poor. They gave unclear instructions for the airport shuttle, assuming I knew the layout of the airport, and were hard to reach by phone, hanging up on me several times. Most concerning, they double-charged my credit card at check-in even though I had pre-paid through Trip.com. Thankfully, Trip.com's customer service was excellent. I reported the issue to them, and they quickly contacted the hotel and secured a full refund for the overcharge.

Amazing service. Front desk ladies was very helpful with our room issue. It was our fault, but they did everything they can to assist. Thank you! 🙂 Very good location also, if you’re looking for a place near the airport!

Location location location. If you walk through the airport as if you’re going to the rail station, you’re almost at the Hilton. It’s especially handy if you’re flying Alaska Airlines. Super convenient, reasonably priced.

Location is convenient for South Tacoma. Public areas and rooms clean. Not that it is a located in commercial urban area with theft, I saw a van window was broke in to and tools were stolen. If you stay anywhere, park away from the fence in well lighted area and do not leave any valuable in your vehicles. ***** and theft are problem all over many states, so must protect yourself.

To be honest, the pics I saw on Trip.com led me to believe I was booking at your basic roadside hotel. And, sure I really had no problem with that since I was coming out for the WSU orientation with my son, and just needed a place to rest up and have a place for our luggage. For some reason Trip.com had it listed at a lower rating, and I figured I was getting the great rate because of it. No problem there, either. I actually booked about 2-3 months out as well, which helped with the rate. But....... after a crazy 8+ hr drive there in 88 degree weather, Cougar Town was an Oasis at the end of a Mirage! Right in the heart of Coug-ville! Couldn't have been in a better location. Everything in walking distance, the town was amazing. The Inn Keepers were nice and helpful. I felt like I was at my ”Little Home Away From Home!” The posted pics did no justice for what we found as we open the door. Hands down the BEST small hotel I have ever been. Definitely a Woman's eye for comfy-ness, with a color scheme that says Home to this Man's eye. Nice linens, something you would see in a catalog. Widescreen TV, roomy fridge and microwave. Spacious Vanity, sink space. Clean bathroom as well. IF you are planning to stay awhile, there is plenty of room to unpack your clothes and store them in the large dresser in the room. I really liked the electronic key entry. The ONLY con that I can report, is the shower head was not the best, and was skint with the water pressure. But, I get it though, I am sure the water bill can get crazy owning a hotel, so I can give a pass on that point. I am planning to come back mid-August for student drop-off and I will definitely be staying at COUGAR TOWN! Going to book my room now! Thank you for memorable stay! GH

Everything was good. The service, the breakfast, and the pool were all good. Very comfortable overall. Only except that the WIFI signal was broken inside the bedroom. The network needs a serious upgrade.

In my opinion, this is the best hotel in Berkeley. All rooms are suites. The hotel is very new, with a great atmosphere. The fireplace in the lobby was especially comforting for someone like me who is very sensitive to the cold. The breakfast was quite substantial for an American hotel, especially with its wide variety of fruits and dairy products, such as yogurt and soy milk.

The hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry. I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon. I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’. At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue. In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!

I had a very pleasant stay at this hotel. The staff were incredibly friendly and always willing to help, offering assistance whenever needed and making me feel truly welcomed. The room was spotless and very well maintained, which made the stay comfortable and relaxing. The facilities were also excellent, with everything thoughtfully provided and well organized. Overall, the experience exceeded my expectations. I would definitely stay here again and highly recommend it to others.