Hotel Dengan Bar di Bicol, Filipina

The service was as good or better than a 5 star hotel. The food was very tasty and we enjoyed it very much. The staff were very helpful and outgoing! We will stay in your hotel everytime we go to the province to visit my wife's family.

What I always look for in a hotel is a comfortable bed. And this is a hotel with a comfortable bed and lots of soft pillows. In the lobby they serve a welcome drink, the cold ginger tea is very refreshing and they provide a cold towel to freshen you up. In the room they also have fresh bread that is given to their guests. All the staff are polite and accommodating. The location is also nice, there are many options to eat.

Though I created this booking as a mistake, and did not witness how good this hotel, but I will leave a good feedback since hotel is very much responsive in terms of my query. They assisted me well despite of the sudden mistakes I made. It's not my intention to booked a wrong dates but since it's depends on hotel's policy. I do understand. And we are looking forward for my hubby, we can stay in the future to this hotel.. I will leave a good review since all the feedback from the previous guest(s) were all good.

In spite of the previous bad reviews I booked this hotel as they were reopening which I thought meant they have improved the hotel. They should have not opened yet at this stage where they are still fixing the hotel rooms and amenities. Maybe when they're finished renovating and they're fully open, it would be a better time to stay. Stay away if you want a comfy hotel stay. There were 2 incidents of brownout during our stay, on the 2nd one they couldn't fix the problem in our room, while the other rooms had electricity. Maintenance had to go inside our room in the middle of the night. They tried to fix it but eventually had us transfer to a different room at almost 1am. Then we were hoping to sleep in, as we were tired from the previous night's issue, but at 7am the noise of drilling woke us up. Food: Disappointing food choices. They have a restaurant and a coffeeshop. Good coffee and pastries. But on the main restaurant, there were only 3 food choices in our entire 4-day stay: bicol express bagnet, sinigang bagnet and hainanese chicken. Breakfast was dismal, plated tapa/longganisa and egg, then 2nd option bread, ham, egg and sweet sausage. The taste was just okay. At one point we opted to have a breakfast buffet instead at a nearby hotel (M*r*s*n Hotel). Room: The view is definitely fantastic and our room was near the swimming pool which I appreciated. But the room is small. No trashcan in the bathroom, no hangers and laundry bags, but they promptly provided after I asked for it. No rack for towels. No hair dryer and they can't provide one when I asked for it as another guest is currently using it. The bed is not comfy, it is hard and no available room with a king-sized bed. Random noises from the work they're doing in the other rooms so you can't really relax or sleep at day time. One of the keycards kept on malfunctioning so I kept on going back to the lobby to have it reset. Others: Definitely great views and location. Wide open spaces but common areas are usually warm as the airconditioning is off on most areas. Lobby restroom appears clean but smells awful. There is no hand sanitizer or soap. Overall value: Php 5k promo rate and 7k for regular rate per night. It was not worth it. Spa: The staff and massage was great but the spa is still on the works, I even had to play music from my phone as their amenities are incomplete. They could have at least warned us that the hotel is not yet fully functional and renovated. Or they couldv'e just fixed the hotel first before having guests. Staff: The hotel staff was the gem of the hotel as they did their best in spite of the poor situation. They were kind, friendly, quick to respond and professional. Everyone was very helpful and easy to deal with.

The place is good but it is far a bit from the city. Good thing we have a motorcycle to visit the tourist spots we want to see. The room is clean and best for a long stay and group vacation. Can recommend to other friends. The pool is warm due to the reason that it was a rainy day. So far, the hotel is simple and peaceful.

Marison Hotel exceeded my expectations in every way. With its prime location, comfortable accommodations, excellent amenities, delightful dining, and exceptional service, it is the perfect choice for travelers seeking an unforgettable experience. I highly recommend Marison Hotel to anyone!

The AC is excellent he bed are firm really good and the heavy blanket is wonderful and warm you can really sleep very well. I like this place as the only hotel that has elevator and the bathroom is really cleaned with hot water. Just a little noisy at night time as the cleaner seems keep cleaning having this cart keep pulling kind of noisy. Other than that it’s nice stay.

If you are looking for a place where you can just take some rest after the travel, I can recommend Asia Novo Boutique Hotel - Sorsogon. AC is working well. Just don't expect too much on the amenities. Limited parking space. Wi-Fi connection doesn't reach inside the room.

For the 2nd time of visit. The staff were smiling their faces. They are welcoming the guests with happy faces. What I loved about this place was the location. It is very friendly and accessible to nearby places like SM and any other bug malls in the city. Just a minute of driving with our motorcycle, we are at our destination already. We'll visit again if any short travel out of plan ahead.

清潔な部屋とフレンドリーなスタッフのおかげで、快適に滞在できました。 近隣にナイトマーケットがあり、飲食には困らないと思います。 広々とした部屋とリネン、お湯がちゃんと出るシャワーがあります。 ペットボトルの水はありませんが、給水機があるので飲み水に困りません。

The service was as good or better than a 5 star hotel. The food was very tasty and we enjoyed it very much. The staff were very helpful and outgoing! We will stay in your hotel everytime we go to the province to visit my wife's family.

In spite of the previous bad reviews I booked this hotel as they were reopening which I thought meant they have improved the hotel. They should have not opened yet at this stage where they are still fixing the hotel rooms and amenities. Maybe when they're finished renovating and they're fully open, it would be a better time to stay. Stay away if you want a comfy hotel stay. There were 2 incidents of brownout during our stay, on the 2nd one they couldn't fix the problem in our room, while the other rooms had electricity. Maintenance had to go inside our room in the middle of the night. They tried to fix it but eventually had us transfer to a different room at almost 1am. Then we were hoping to sleep in, as we were tired from the previous night's issue, but at 7am the noise of drilling woke us up. Food: Disappointing food choices. They have a restaurant and a coffeeshop. Good coffee and pastries. But on the main restaurant, there were only 3 food choices in our entire 4-day stay: bicol express bagnet, sinigang bagnet and hainanese chicken. Breakfast was dismal, plated tapa/longganisa and egg, then 2nd option bread, ham, egg and sweet sausage. The taste was just okay. At one point we opted to have a breakfast buffet instead at a nearby hotel (M*r*s*n Hotel). Room: The view is definitely fantastic and our room was near the swimming pool which I appreciated. But the room is small. No trashcan in the bathroom, no hangers and laundry bags, but they promptly provided after I asked for it. No rack for towels. No hair dryer and they can't provide one when I asked for it as another guest is currently using it. The bed is not comfy, it is hard and no available room with a king-sized bed. Random noises from the work they're doing in the other rooms so you can't really relax or sleep at day time. One of the keycards kept on malfunctioning so I kept on going back to the lobby to have it reset. Others: Definitely great views and location. Wide open spaces but common areas are usually warm as the airconditioning is off on most areas. Lobby restroom appears clean but smells awful. There is no hand sanitizer or soap. Overall value: Php 5k promo rate and 7k for regular rate per night. It was not worth it. Spa: The staff and massage was great but the spa is still on the works, I even had to play music from my phone as their amenities are incomplete. They could have at least warned us that the hotel is not yet fully functional and renovated. Or they couldv'e just fixed the hotel first before having guests. Staff: The hotel staff was the gem of the hotel as they did their best in spite of the poor situation. They were kind, friendly, quick to respond and professional. Everyone was very helpful and easy to deal with.

Marison Hotel exceeded my expectations in every way. With its prime location, comfortable accommodations, excellent amenities, delightful dining, and exceptional service, it is the perfect choice for travelers seeking an unforgettable experience. I highly recommend Marison Hotel to anyone!

For the 2nd time of visit. The staff were smiling their faces. They are welcoming the guests with happy faces. What I loved about this place was the location. It is very friendly and accessible to nearby places like SM and any other bug malls in the city. Just a minute of driving with our motorcycle, we are at our destination already. We'll visit again if any short travel out of plan ahead.

清潔な部屋とフレンドリーなスタッフのおかげで、快適に滞在できました。 近隣にナイトマーケットがあり、飲食には困らないと思います。 広々とした部屋とリネン、お湯がちゃんと出るシャワーがあります。 ペットボトルの水はありませんが、給水機があるので飲み水に困りません。

Place is nice and cozy, rooms are clean and tidy. With nice city view from deck, beautiful landscape and with friendly and attentive staff. Ms. Mayette Nacional will make sure that everything you need will be provided, jolly person and easy to deal with while Sir Marlon will take care of your belongings and handles it properly and with care. Frontdesk Ms. Shé is also accommodating and provided complete information about your stay. Some guests may find the road leading to the place too steep with approx 45 degrees inclination and 90 degrees turn halfway but there is a parking space before the turn for easy loading and unloading. Might be challenging to new drivers. With free mineral water in common area and unlimited coffee with sugar. Al Fresco dining area at the ground floor, welcome hygiene kit available, towels, beddings provided. T&B comes with hot/cold shower and bidet. Meals can be ordered 24/7 and with half court basketball court. Overall it was a pleasant experience, budget friendly and courteous staff. Highly recommended and will be back next year.

The place is perfect for all locations nearby markets, malls and attractions. The receptionist is nice and very accommodating. Perfect for all types of stay, solo, couples and friends.. Will definitely visit and stay at this place again.

Clean and comfortable!May book again in the future!

no tissue provided

Room and amenities a bit old. But it was still comfy and their clientele service was nice. The reason I booked this hotel was because of the buffet breakfast and the pool. I always want to start my day with a healthy breakfast. The pool was convenient for my son and son's friends to swim and bond.

The service was as good or better than a 5 star hotel. The food was very tasty and we enjoyed it very much. The staff were very helpful and outgoing! We will stay in your hotel everytime we go to the province to visit my wife's family.

In spite of the previous bad reviews I booked this hotel as they were reopening which I thought meant they have improved the hotel. They should have not opened yet at this stage where they are still fixing the hotel rooms and amenities. Maybe when they're finished renovating and they're fully open, it would be a better time to stay. Stay away if you want a comfy hotel stay. There were 2 incidents of brownout during our stay, on the 2nd one they couldn't fix the problem in our room, while the other rooms had electricity. Maintenance had to go inside our room in the middle of the night. They tried to fix it but eventually had us transfer to a different room at almost 1am. Then we were hoping to sleep in, as we were tired from the previous night's issue, but at 7am the noise of drilling woke us up. Food: Disappointing food choices. They have a restaurant and a coffeeshop. Good coffee and pastries. But on the main restaurant, there were only 3 food choices in our entire 4-day stay: bicol express bagnet, sinigang bagnet and hainanese chicken. Breakfast was dismal, plated tapa/longganisa and egg, then 2nd option bread, ham, egg and sweet sausage. The taste was just okay. At one point we opted to have a breakfast buffet instead at a nearby hotel (M*r*s*n Hotel). Room: The view is definitely fantastic and our room was near the swimming pool which I appreciated. But the room is small. No trashcan in the bathroom, no hangers and laundry bags, but they promptly provided after I asked for it. No rack for towels. No hair dryer and they can't provide one when I asked for it as another guest is currently using it. The bed is not comfy, it is hard and no available room with a king-sized bed. Random noises from the work they're doing in the other rooms so you can't really relax or sleep at day time. One of the keycards kept on malfunctioning so I kept on going back to the lobby to have it reset. Others: Definitely great views and location. Wide open spaces but common areas are usually warm as the airconditioning is off on most areas. Lobby restroom appears clean but smells awful. There is no hand sanitizer or soap. Overall value: Php 5k promo rate and 7k for regular rate per night. It was not worth it. Spa: The staff and massage was great but the spa is still on the works, I even had to play music from my phone as their amenities are incomplete. They could have at least warned us that the hotel is not yet fully functional and renovated. Or they couldv'e just fixed the hotel first before having guests. Staff: The hotel staff was the gem of the hotel as they did their best in spite of the poor situation. They were kind, friendly, quick to respond and professional. Everyone was very helpful and easy to deal with.

Marison Hotel exceeded my expectations in every way. With its prime location, comfortable accommodations, excellent amenities, delightful dining, and exceptional service, it is the perfect choice for travelers seeking an unforgettable experience. I highly recommend Marison Hotel to anyone!

For the 2nd time of visit. The staff were smiling their faces. They are welcoming the guests with happy faces. What I loved about this place was the location. It is very friendly and accessible to nearby places like SM and any other bug malls in the city. Just a minute of driving with our motorcycle, we are at our destination already. We'll visit again if any short travel out of plan ahead.

清潔な部屋とフレンドリーなスタッフのおかげで、快適に滞在できました。 近隣にナイトマーケットがあり、飲食には困らないと思います。 広々とした部屋とリネン、お湯がちゃんと出るシャワーがあります。 ペットボトルの水はありませんが、給水機があるので飲み水に困りません。

The place is perfect for all locations nearby markets, malls and attractions. The receptionist is nice and very accommodating. Perfect for all types of stay, solo, couples and friends.. Will definitely visit and stay at this place again.

no tissue provided

Room and amenities a bit old. But it was still comfy and their clientele service was nice. The reason I booked this hotel was because of the buffet breakfast and the pool. I always want to start my day with a healthy breakfast. The pool was convenient for my son and son's friends to swim and bond.

The room is neat and clean, and the staff are friendly. However, wifi has no signal and at night there is so much noise, you can hear from your room the ambulance and other vehicles passing by.

The place is very convenient for exploring both Legazpi City and Mount Mayon, as it is in the middle point between both. The bed is very comfortable. The room is also quiet enough and clean. The girls in charge are very nice too.

What I always look for in a hotel is a comfortable bed. And this is a hotel with a comfortable bed and lots of soft pillows. In the lobby they serve a welcome drink, the cold ginger tea is very refreshing and they provide a cold towel to freshen you up. In the room they also have fresh bread that is given to their guests. All the staff are polite and accommodating. The location is also nice, there are many options to eat.

Though I created this booking as a mistake, and did not witness how good this hotel, but I will leave a good feedback since hotel is very much responsive in terms of my query. They assisted me well despite of the sudden mistakes I made. It's not my intention to booked a wrong dates but since it's depends on hotel's policy. I do understand. And we are looking forward for my hubby, we can stay in the future to this hotel.. I will leave a good review since all the feedback from the previous guest(s) were all good.

Prepare to have your expectations shattered and your standards elevated because the Robertson Hotel is in a league of its own. This place isn't just a hotel; it's a mind-boggling oasis where luxury and elegance do a flawless tango. From the moment you set foot inside, you'll question if you accidentally stumbled into a parallel universe where perfection reigns supreme. The staff at the Robertson Hotel are wizards disguised as hospitality professionals. They possess an uncanny ability to make you feel like the most important person in the universe, all while effortlessly tending to your every whim. Forget about clairvoyants; these folks can predict your needs before you even realize you have them. It's like they attended Hogwarts School of Hospitality, and they graduated with top honors.

It was NOT so clean, as advertised. There was muddied footprints on the bathroom floor. And toilet would not flush. The TV did not have audio. One of the Sogo personnel came to fix the problem. But unfortunately no fix was made. I was booked in Room-104, last 20-Dec-2023.

It has potential, but there were a few kinks. Like when we entered the first room we were assigned, the tv was on, the hand towel had lipstick stains and there was a shopping cart next to the bed - my conclusion is the room may have alrwdy been assigned or the oreviosu occupants have not checked out yet. Also, the next room we got didn't close properly and we jus realized that it was still open when we got back. The good news is, nothing was lost so I am left with faith on the honesty of Bicolanos. The safe was locked though so we weren't able to use it. When we went for dinner, almost all the items we wanted to try weren't available. Otherwise, it was still a pleasant stay, value for money for it's convenience, room type and comfort.

Nice gym and nice pool. Service of the staff was pretty good and cordial. However, we did not have a hot water after the brownout. We were told to wait for 30 mins. to an hour after the electricity came back. We waited 2 hours with no hot water. The shower bath tub is not safe at all. It was too high and dangerous. There’s no anti-slip and that makes it even dangerous. Another is, there’s no electrical outlet on the left side of the bed that makes it hard to charge the phone. Also, I requested a box of tissue paper and I received 2 toilet papers. I was informed they don’t provide tissue paper. Of all the hotels we stayed this is the most expensive, but can’t provide tissue paper. We’ll try UMA next time.

During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.

We stayed here with our friends. We used the pool to hang out which is fun but a heads up, their pool is 5ft and above. There is a kiddie pool but It would be nice if the adult pool starts at least 4ft. Considering Filipinos average height isn’t above 5ft 🙂

From being patient with the delay of our arrival you never stopped asking us to update you of our location. Upon arrival we were welcomed with warm greetings and cold refreshments. you never failed to serve us with good food and exemplary service. The beauty of the island equates the beauty of service your resort provided us. Special thanks to Joker who made our transfers safe to and from the Guijalo port; Camille who provided all the request we asked; Lara who provided some stories of the island from the lighthouse; Juliet for the much needed massage after a long and tiring travel and Raymond for making us enjoy the island hopping, snorkeling and bonfire. It was heartwarming when you bid us goodbye from the shoreline. Thank you so much!!!