Hotel Beach di Penang, Malaysia

Regarding the facilities, I need to pay by my own self for the car parking service. They are charging RM 24 per day and I am staying for 4 days 3 nights. Do you think how much I need to pay for the car parking which they never stated that visitors or customers need to paying by ourselves. I hope that in the future, please stated very clearly that we need to paying by ourselves without inform us.

An absolutely wonderful stay! The room was spotless, comfortable, and the service from the entire team was top-notch. What made our stay extra special was the sweet surprise—a complimentary cake from the hotel for our wedding anniversary! It was such a thoughtful touch that truly made our celebration memorable. Thank you so much for the amazing hospitality. We’ll definitely be back! ❤️✨ Giving it an 8/10—a bit noisy due to construction in progress

Our last hotel in Penang was in Batu Ferringhi. The hotel isn't very large, and the room facilities are a bit dated, but the experience was excellent! First, the resort layout is well-designed; despite its size, the areas are cleverly arranged, creating beautiful views at every turn. There are several swimming pools, including two for children with slides and more. Most importantly, there are staff members consistently present at the slides and by the pools to supervise and maintain order, ensuring children can play safely and securely! Breakfast was also great; although there was a queue during peak hours, the food was delicious and offered a wide variety. The beach bar also had good food, and it was lovely to relax there with the lights on at night. The best part is that the hotel has direct access to the beach and the sea! And the path from the hotel to the sea looks absolutely beautiful when lit up at night. We booked a two-story family room with a lovely balcony. The staff service was also excellent. I'm giving it five stars.

Shangri-La Rasa Sayang Resort & Spa is an ideal choice for a vacation in Penang. The entire resort is enveloped by lush, tropical gardens and boasts a private beach. From your window, you'll see swaying coconut trees and the Andaman Sea, with the evening sunsets being especially therapeutic. The rooms are clean and comfortable, and the bedding is soft and conducive to a good night's sleep. The resort's pools and relaxation areas are well-maintained. Breakfast offers a rich and diverse selection, with plenty of Southeast Asian specialties. The staff are friendly and attentive, and the hotel environment is tranquil and relaxing. There's no need to rush around; simply strolling through the gardens or enjoying the sea breeze by the beach is incredibly destressing. It's perfect for a slow-paced, relaxing getaway. I highly recommend staying here in Penang for a wonderful seaside experience.

The view from our room was amazing. For a family of 5 adults, family room is huge enough. We also had breakfast included in our room. Breakfast was good however, u can avoid sitting outside as there is quite a number of crow there. Overall, a very nice stay in Penang!

The room size was just right, and the twin beds could be combined into a super-king-sized bed, perfect for families with children. The power outlets were very compatible with domestic plugs, which was incredibly convenient as no extra adaptors were needed. While the room facilities and bathroom definitely showed their age, they were still well-maintained. The room also had a refrigerator, which is essential for the Southeast Asian climate. The hotel service was good, but most staff members didn't actively greet guests. This was a noticeable difference compared to the first hotel we stayed at in George Town, where all staff members were proactively friendly and more welcoming than at the Shangri-La. The highlight of this hotel is definitely the swimming pool, which is like a small water park – my child absolutely loved it! There's also a huge beach area with plenty of loungers, perfect for a relaxing time. The hotel breakfast was very extensive, and the breakfast hours were long, from 7 AM to 11 AM, which was excellent and allowed for ample time. Overall, the Shangri-La hotel is fantastic and a top choice for a relaxing getaway.

the location and hotel are great. the private beach is amazing. the facilities are as people said, quite dated. the aircon is noisy at night, and they charge you extra for another towel, and also make you go down to reception to get it. however, i am willing to overlook these for the amazing view. the side view is honestly good enough, especially during the day with the green.

We stayed at this hotel for 3 days. The check-in process was smooth and fast, which gave us a good first impression. The breakfast staff were friendly, attentive, and provided excellent service throughout our stay. The food was decent, but it did not meet the standard I would expect from a 5-star hotel. I had requested a simple birthday celebration for my husband before our arrival and even reminded the hotel twice during our stay. Unfortunately, nothing was arranged, which was disappointing and made the special occasion feel overlooked. The room also needed better housekeeping, as cleanliness was below expectations for a hotel of this category. Overall, while the staff at breakfast were outstanding and check-in was efficient, the lack of attention to our special request and the room cleanliness left room for improvement.

I had an excellent stay at G Hotel Gurney in the Executive Suite. The suite was spacious, modern, and beautifully maintained, with a comfortable bed and a great view. It was the perfect place to relax after a day of exploring Penang. The hotel’s location is fantastic, right next to Gurney Plaza and within walking distance of many popular eateries. The staff were professional, friendly, and always willing to assist, making the entire stay even more enjoyable. The Executive Lounge was a great addition, offering a quiet and comfortable space to unwind with complimentary refreshments. Breakfast was also excellent, with a wide selection of local and international dishes. Overall, everything from the room quality to the service exceeded my expectations. I would definitely choose G Hotel Gurney again on my next visit to Penang and highly recommend it to anyone looking for a comfortable and luxurious stay.

The location is great, with convenient transportation. I only saw one convenience store nearby. The hotel's sea-view rooms are excellent, facing the ocean and the beach. The floor-to-ceiling windows offer a fantastic view. It's also very close to the famous Dongcheng food stalls, making dining very convenient. The swimming pool is a bit small, but sufficient. Lying on the beach is also very comfortable. The room size is moderate, and it has all the necessary amenities, though some of the equipment is showing its age, such as damaged power outlets and a broken shower hose. A major issue is the lack of Chinese-speaking staff, which is something to be aware of. The efficiency of the front desk needs improvement, and the front desk and most of the service staff lack any warmth, appearing very cold and never greeting guests proactively. This Mercure hotel seems to discriminate against Chinese guests, so please be aware. The hotel breakfast has limited variety and average taste. Housekeeping is a standout – they clean the rooms very diligently and thoroughly, keeping them very tidy. This deserves praise. Remember that smoking is not allowed inside the hotel; smoking is permitted only in designated areas outside.