Hotel Boutique di Fujian, China

Writing this 5 stars review to the concierge 小康， he is the only person who are friendly and helpful during my stay. I was first given a room with bad smoking smell although I asked for the non-smoking room. He instantly went down to change another room for me. And for the following 2 days, he was extremely helpful and polite to help me with my enquiries. The service from the front desk staffs were so unkind. I asked for the direction to the city, their responses were so unprofessional and rude. Not even look at me by saying: ”这个我不是很清楚，你自己查一下”. All of them had no greeting to the guests at all. Unprofessional! As for the room service: the picture updated was their standard on how to keeping the towel after cleaning Will not return to this hotel any more. However, writing this to thank Xiao Kang for his service.

We love our stay at this hotel. We got upgraded to a river view room and it was marvellous. We couldn't get enough of the sunset view every evening. The room were mighty spacious and great value. We also got a great service from Anna who was stationed at the reception when we checked in. She was patient, friendly and courteous. All the other staff we met were helpful too.

We booked the two-storey villa and truly enjoyed the beautiful scenery within the hotel grounds, as well as the excellent service. From the doorman, restaurant staff, electrician, to the drivers — everyone was friendly, welcoming, and always willing to help. A special thanks to our Butler, Xiao Fang. She is such a lovely and caring lady — incredibly helpful, patient, and attentive. No matter what we requested, she always did her best to assist. I changed my boat-ride schedule multiple times, and she handled everything with so much patience and professionalism. Xiao Fang truly made our holiday more enjoyable and completely hassle-free. We would love to come back to this hotel again.

I am very pleased with the lady who helped me check in , 聂小姐。She is the best. Communication via WeChat is very convenient and she is willing to help unlike the staffs at the front desk whom I encountered with on Saturday morning and afternoon, also the doorman on Saturday morning is the worst. He refused to help me check if it’s the right didi I booked even though I explained that I couldn’t make a call. He just simply said go and look for yourself. I understand because it’s raining but you should have more politeness response or at least show your service mind. The room is dated but bed is comfy. The cleaning lady is very good at her job. Always say hi when I walked passed.

We had stayed in Fuzhou Lakeside Hotel for 4 nights and then extended for another 2 nights. The Executive Floor rooms are spacious, well maintained and with good views. The many value added services that came with the Executive Room was a very pleasant surprise. These included daily access to the Exec Lounge for high tea and happy hour, one piece of free laundry per day, free mini bar drinks and daily fruit platter (both replenished daily). The service staff stationed on the Executive Floor is efficient, responsive and always ready to greet us with a cheerful smile. The hotel is just next to West Lake and cane be conveniently access via access gate to the broadwalk. Will highly recommend this hotel especially the Executive Rooms.

There’s a link way to the park with jogging track and river view. One can begin the day with a refreshing walk. The hotel is location at a serene spot. We are upgraded to a bigger room with splendid view, where we managed to catch the beautiful sunrise. The hotel staff are all very attentive and helpful. We appreciate all the details included to make our stay as comfortable as possible. We even could request for special pillow. We thoroughly enjoyed our stay. Strongly recommended.

The location of the hotel is great. Just outside, to the east side of the old town (古城), with a few minutes' walk. Near a bus stop too, where we can get to most places pretty conveniently or a good pick up spot for taxi. Our room is pretty spacious and well-lit. Big bed. The column where the TV hangs on it's kind of a weird design but ok. They provide a sufficient amount of supplies for the bathroom. Hair dryer is like dyson. I was pretty shocked by that. Definitely a plus. Most of the room is pretty spotless, except the floor can be swept more clean. We found some plastic pieces and a few hairs stuck on the floor, but it's tolerable. We just dealt with it ourselves. Front desk staff are patient and friendly. I think it's worth the money to get their breakfast. It's made fresh every day and has pretty good healthy selections. Self-help laundry machines on 5th floor. We are satisfied with this stay!

非常值得推薦的一家酒店，位置交通都很便利，周邊配套成熟，生活出行超方便。房間衞生做得特別細緻，整體乾淨清爽，床鋪柔軟舒適，休憩十分安逸。前台祁穗服務熱情大方，溝通順暢，辦理業務迅速，設施一應俱全，洗漱用品品質在線

I’m very satisfied with my stay. The room was clean, spacious, and comfortable—exactly what you need for a relaxing trip. Breakfast exceeded expectations with lots of choices and a different food selection each morning, so it never got boring. The location is convenient, making it easy to get around. What really stood out were the little surprises: complimentary snacks and an eye mask delivered to our room—such a nice touch. Even after checkout, the service remained top-notch. When we noticed all the sofas in the lobby were occupied, the front desk kindly brought us to the VIP lounge to rest. That kind of attentiveness is rare and much appreciated. Highly recommend this hotel for anyone who values comfort, variety, and genuine hospitality.

An excellent hotel with the subway station just below it. The hotel was clean with all the modern amenities. Staff was friendly and the breakfast buffet offering a wide variety of local and international spread. Free laundry was a big plus