Hotel Boutique di Fujian, China

* The hotel is situated in great location, with convenient access to Gulangyu. * The staff were generally helpful, particularly in the all-day dining restaurant, where they were attentive—especially towards young children. * Only downside experience was during breakfast, when a staff kept sweeping the floor under our table twice while we were dining, which is not the standard expected for any five-star hotels.

Beautiful Antique architecture with model amenities . There are 2 washing machines and 2 dryer in building 2 and gym room .

Coupl We had a fantastic stay at the Kempinski and couldn’t have asked for a better experience! The hotel is perfectly located, with a stunning view of the lake, which was especially enchanting at night. Watching the moonlight dance on the water while relaxing at the hotel was truly magical. The staff were so warm and accommodating, but we’d like to give a special mention to Scott. He went above and beyond to make sure we had everything we needed, and his friendly nature really made us feel at home. Breakfast was a real treat. The buffet had a great variety of options, and we were always excited to see what was on offer each morning. We particularly loved the apple oatmeal – it became a must-have for us during our stay! One of the highlights of the trip was strolling around the lake together. It was so peaceful and refreshing, and the scenic walk added such a lovely touch to our mornings. All in all, our stay at Kempinski was perfect. We left feeling relaxed, well-fed, and grateful for the amazing service and beautiful surroundings. We highly recommend it for anyone looking for a peaceful getaway with top-notch service and views to match!

The hotel is easy to find, it's just along the street with a big signage. It also a walkable distance going to West Street and Ancient City... You can also scan and ride an e-bike, if you have a Chinese number. I didn't have much interaction with the front desk, but the check-in process was quick. The room was clean and very spacious! Toilet was also nice and tidy. Will definitely stay here again!

Very good and friendly service, took care of all our needs. We stayed here for a marathon day and they were so nice that they gave free breakfast and allowed us to check out very late. Recommend it to everyone

Floor manager and bellboy service was good but reception quality and efficiency was quite bad and does not live up to a 5 star hotel name. Check in process took very long and message to deliver luggage into room was also not arranged and the luggage was placed in reception whole day since late morning till late night and still downstairs after we are back from sightseeing. Room is also quite dated , and we have asked to change room after check in due to smoke smell in the room. The great thing about the hotel is it's location , location and location!

We had stayed in Fuzhou Lakeside Hotel for 4 nights and then extended for another 2 nights. The Executive Floor rooms are spacious, well maintained and with good views. The many value added services that came with the Executive Room was a very pleasant surprise. These included daily access to the Exec Lounge for high tea and happy hour, one piece of free laundry per day, free mini bar drinks and daily fruit platter (both replenished daily). The service staff stationed on the Executive Floor is efficient, responsive and always ready to greet us with a cheerful smile. The hotel is just next to West Lake and cane be conveniently access via access gate to the broadwalk. Will highly recommend this hotel especially the Executive Rooms.

這次入住體驗真的超出預期，方方面面都很滿意！酒店地理位置優越，出行、吃飯都特別方便，周邊環境安靜不嘈雜，出行遊玩、短途住宿都很合適。 大堂整體乾淨雅緻，氛圍感很好，公共區域每日都打理得整潔衞生，細節打理得很用心。客房內部空間寬敞通透，床鋪柔軟舒適，被褥乾淨無異味，洗漱用品齊全，衞生間乾濕分離，打掃得一塵不染，日常用品擺放整齊，居住起來安心又舒服。 環境衞生做得十分到位，保潔阿姨打掃認真細緻，隨時保持樓道與房間整潔。酒店整體隔音效果不錯，晚上休息很安穩，完全不會被打擾。 最要重點表揚前台小愛，服務真的超級貼心。辦理入住和退房流程快速高效，態度温柔親切，全程耐心又有禮貌。剛到店會主動介紹酒店設施、早餐時間和周邊路線，有任何疑問和需求都會及時耐心迴應，溝通特別舒服。待人熱情細心，服務專業又有温度，緩解了旅途的疲憊。 整體性價比很高，設施完善、服務貼心、環境舒適，不管是短途旅行還是臨時入住都非常合適，體驗感滿分，已經收藏這家酒店，下次來還會選擇入住，也會推薦給身邊朋友！

Clean and confortable rooms. Happy that 2 pillows are provided for each guest. We were upgraded and happy with the service of front desk. Love the olive shampoo abd body wash. Very convenient location just across the subway

There’s a link way to the park with jogging track and river view. One can begin the day with a refreshing walk. The hotel is location at a serene spot. We are upgraded to a bigger room with splendid view, where we managed to catch the beautiful sunrise. The hotel staff are all very attentive and helpful. We appreciate all the details included to make our stay as comfortable as possible. We even could request for special pillow. We thoroughly enjoyed our stay. Strongly recommended.