Hotel butik di Hainan, China

We stayed in 4 different hotels during this vacation and Pullman Yalong was by far the most disappointing one, although to be honest part of it comes from expectations. Pullman Yalong is a decent 3-4 star hotel, whose main problem is that expectations associated with the brand make it seem to be something it is not. Chinese breakfast is actually quite decent and has a wide range including MaLaTang, if you are craving Western food though it probably isn't worth the price. They have a big sign near the lobby recommending that you should not bring delivery food to your room, due to health and safety reasons, but feel free to ignore that. We ordered both room service and outside delivery on several occasions and deliveries were definitely a better option. Plus there is a food court and a supermarket not far from the hotel. The pool is quite big and its lower section is well shaded as well which a plus. However it was a major disappointment that the slide was closed(long term) as well as the cool cave you might see on the hotel's photos. On top of that there are some downright ridiculous designs ideas including a horrible pool access and sharp edge stairs inside the pool. The beach in Yalong is all public, but the access to it is limited by occasional path between some of the front row resorts. What this means in practice is that you will have a bit of a walk having to go around Marriot in Pullman's case. The room was OK, even had a bath and a walk-in wardrobe. The high point was the balcony above the pool. Signs of disrepair are visible around the hotel, but to be honest this seems to be the Yalong/Sanya standard at least for the 4 star hotels we stayed in. Jacky, I hope I got the name right, who worked in the lobby/shuttle car was great though. Not because he spoke good English(which he did), but because he had a problem solving attitude and wasn't afraid to approach guests to offer help.

I recently stayed at this 5-star hotel, and I must say, the experience exceeded my expectations. The staff were incredibly friendly, always greeting us with warm smiles and making sure we had everything we needed. A special shout-out to the Manager, Justin, who went above and beyond to ensure our stay was perfect. His attention to detail and willingness to assist at any moment truly made a difference. The hotel itself is stunning, with luxurious amenities and a relaxing atmosphere. I highly recommend this hotel for anyone looking for exceptional service and a memorable stay. Five stars all the way!

Small quiet hotel good away from crowds, small lobby. Facilities slightly old, but apartment style room comes with washer and mini kitchen and fridge. Balcony with ocean view of yalong is lovely, and can dry clothes under the sun. Access to beach front is 5mins walk past the pool area. Breakfast is moderate, mainly chinese food. Evening view is nice to eat at terrace.

The place is always appealing, with its magnificent gardens and fully immersed in a green and well-kept environment. Everything is very clean, both outside and inside the villas. The staff has been always kind and attentive to our needs. We especially enjoyed the abundant breakfast, sitting outside with a nice view over the quiet lake. Going to the beach and back is very convenient, thanks to the shuttle service, very effective and timely. We only regret we couldn’t enjoy the dinner buffet, because the music was always too loud, preventing any conversation. This can be easily improved.

Fifth time choosing this hotel while traveling to Sanya, used to come with friends, and now for business trips. The hotel has changed a lot over the years, and it was kinda going very low quality in terms of amenities and services few months ago. But they have made recent improvements, like the wooden deck that finally had been renovated and look nice and clean now. I was disappointed at first at my arrival since the staff was not welcoming at all, not even smiling or helping with luggages, but then Johnson took over and has been amazingly helpful! His English was great, and he upgraded my room for one with the nicest view over the pool and bay, which was really appreciated. Amber at the reception has also been a great host, great English and attitude, she helped me with my late check out. These two really made my stay better. Overall this hotel is always a good and quiet choice. Sadly they removed their western food options for the restaurant and room service, so not ideal for foreigners. But breakfast is good and got all the options. I’ll definitely come back, since to me it’s still one of the most beautiful hotel in the area, but hoping for some more improvements to take it back to the level it used to be.

Great getaway. Narada is supposedly a reputable local brand with a long history - so trust them to know their thing. Resort facade can be a tad old with moulds at the corners. However, I am okay with that as I do not have direct contact with these surfaces. What's more important is that the towels and bedding are fresh and clean. I also appreciate a dehumidifier machine in my room - helped to remove excess water in the air. One downside though - the resort, being nestled in a rainforest, is full of mosquitos. So take note to pack lots of insect repellent - I was bitten incessantly, even while using the hotspring :(

This was my third time staying at the St. Regis. Eaton from check-in, was very friendly and informative about everything happening at the hotel. We traveled for a friend’s birthday so we booked the garden villa. We actually stayed in the exact same garden villa from a previous trip! Our garden villa was spacious and they provided us with a nice welcome snack and wine! Our butler Caroline, was very helpful throughout our entire stay and always made sure we had everything we needed. She was very kind and caring. Throughout the morning or day she would message to see if we needed anything or buggy service. She made sure our laundry was picked up and returned to us in a timely manner. She made sure we received a birthday cake! Our Ayi Parttime, was also very friendly and made sure to make special decorations for the birthday! Breakfast was very delicious with a wide variety of options and free flow champagne 🍾 David from Driftwood was very kind and helpful throughout our stay as well. Overall, the stay was very relaxing and I would stay again. Also, the Ocean and Sky Bar was a nice addition and provided a very relaxing environment to wind down at after a busy day at the pool! Chloe was very nice and made sure we had our drinks or anything we needed. Some things that need improving are: the garden pool villa has too many trees so there is not much exposure to the sun, the pool equipment (chairs and recliners) are out of date and need updating, the Ocean and Sky should have the band play later than 9pm on weekends (it was a great place to relax and chill with a drink but the live music stopped too soon). Besides that, I would recommend the St. Regis to anyone looking for a nice and relaxing holiday!

The location is lovely - ocean on one side and mountains on the other side. Landscaping is beautiful. Our villa was very private with the vegetation. Listening to the birds and seeing butterflies made the experience even better. Mia (reception) was available whenever we had questions/concerns. She was very professional and kind. Whenever we had food delivered, the delivery personnel was always efficient. Housekeeping was friendly and efficient. The spa was enjoyed by my daughter. She had a scrub and a water treatment which she loved. That's why the Banyan Tree is well-known for their lovely spa treatments. The personnel was great. However, they took away the foot treatment which was disappointing. Consider bringing it back. When checking out, Hickey's friendliness and humor ended our experience at the Banyan Tree on a nice note. I wish I had known the villa pool wasn't heated. Though the temperature was nice in December, it was too cold to swim in an unheated pool. The resort's main pool was available though. The outside tub didn't have working lights which prevented a better experience from happening. More care in the maintenance of the villa might be an idea. For example, our pool umbrella had rips in it and the patio pillows were stained. That's an easy fix. Breakfast was nice in the selection of food. I'm not quite sure how to describe the experience at the restaurant. It was assumed that we couldn't speak Chinese (a natural thought since we are foreigners). When my daughter (fluent Chinese-speaker) spoke Chinese, she was conversing nicely with one female server when all of a sudden another one tapped her on the arm to stop when she proceeded to speak to us in English. I'm not sure if she wanted to practice her English or thought my daughter's Chinese was bad. It was an odd experience. The most bizarre thing was when one of the cooks (Louis Gao) acted as a personal butler for a foreign guest. It was disturbing to the rest of us guests in how the foreigner was getting special treatment... even having salt and pepper put into separate dishes. (Salt and pepper shakers were on his table.) The chef was excluding the rest of the resort guests. Why was this foreign man favored? What made him so special? All of us, other foreign guests and Chinese guests, looked at the ”show” with a feeling of disappointment. Please treat us all with the same courtesy.

島上景色宜人，今天運氣特別好看到了日出！！酒店入住體驗也特別好，特別是管家小雅她服務很周到熱情，還給我們升級到了海景房，天氣情況和用餐時間都會用心提醒，特別的棒！ 環境：想着來三亞了，在島上高低的睡一晚，不會那麼折騰，感受一下真正的海景房。環境非常好，不會是中國的馬代。 衞生：房間很乾凈，管家幫忙免費升級海景房 服務：有貼心的管家服務，有不懂的都可以問，會及時回覆 餐飲：有一説一，早餐很不錯，可以吃現住的後安粉，早上起來還看到了美麗的日出，回來看着海景吃早餐。但是島上晚上沒啥吃的，建議自己準備點吃的 價格：我買的是含門票的房間，不到1K價格不要太划算，含門票和雙早，不用來回坐穿折騰，性價比拉滿。

I recently had the pleasure of staying at Wanda Realm Sanya, and I must say it was an unforgettable experience. From the moment I arrived, I was greeted by warm and friendly staff who made me feel welcomed and ensured a smooth check-in process. The room I stayed in was nothing short of exceptional. It was spacious, elegantly designed, and offered breathtaking views of the surrounding area. The attention to detail in the room's amenities and decor truly showcased the hotel's commitment to providing a luxurious and comfortable stay. One aspect that stood out during my stay was the impeccable service provided by the staff. They were attentive, accommodating, and always ready to assist with any request or inquiry. Whether it was arranging transportation, providing local recommendations, or ensuring my overall satisfaction, the staff went above and beyond to make my stay truly memorable. The hotel's facilities were top-notch as well. The swimming pool provided a refreshing escape, and the on-site dining options offered a delightful culinary experience with a variety of delectable dishes. Wanda Reign Sanya's location was another highlight of my stay. Situated in the heart of Sanya, I found myself in close proximity to stunning beaches, captivating attractions, and vibrant local markets. It was the perfect base for exploring the beauty and culture of this tropical paradise. Overall, my stay at Wanda Realm Sanya exceeded all expectations. The combination of luxurious accommodations, exceptional service, and prime location made it an exceptional experience. I highly recommend Wanda Reign Sanya to anyone seeking a memorable and indulgent stay in Sanya. I look forward to returning in the future to create more cherished memories.

We stayed in 4 different hotels during this vacation and Pullman Yalong was by far the most disappointing one, although to be honest part of it comes from expectations. Pullman Yalong is a decent 3-4 star hotel, whose main problem is that expectations associated with the brand make it seem to be something it is not. Chinese breakfast is actually quite decent and has a wide range including MaLaTang, if you are craving Western food though it probably isn't worth the price. They have a big sign near the lobby recommending that you should not bring delivery food to your room, due to health and safety reasons, but feel free to ignore that. We ordered both room service and outside delivery on several occasions and deliveries were definitely a better option. Plus there is a food court and a supermarket not far from the hotel. The pool is quite big and its lower section is well shaded as well which a plus. However it was a major disappointment that the slide was closed(long term) as well as the cool cave you might see on the hotel's photos. On top of that there are some downright ridiculous designs ideas including a horrible pool access and sharp edge stairs inside the pool. The beach in Yalong is all public, but the access to it is limited by occasional path between some of the front row resorts. What this means in practice is that you will have a bit of a walk having to go around Marriot in Pullman's case. The room was OK, even had a bath and a walk-in wardrobe. The high point was the balcony above the pool. Signs of disrepair are visible around the hotel, but to be honest this seems to be the Yalong/Sanya standard at least for the 4 star hotels we stayed in. Jacky, I hope I got the name right, who worked in the lobby/shuttle car was great though. Not because he spoke good English(which he did), but because he had a problem solving attitude and wasn't afraid to approach guests to offer help.

Small quiet hotel good away from crowds, small lobby. Facilities slightly old, but apartment style room comes with washer and mini kitchen and fridge. Balcony with ocean view of yalong is lovely, and can dry clothes under the sun. Access to beach front is 5mins walk past the pool area. Breakfast is moderate, mainly chinese food. Evening view is nice to eat at terrace.

The place is always appealing, with its magnificent gardens and fully immersed in a green and well-kept environment. Everything is very clean, both outside and inside the villas. The staff has been always kind and attentive to our needs. We especially enjoyed the abundant breakfast, sitting outside with a nice view over the quiet lake. Going to the beach and back is very convenient, thanks to the shuttle service, very effective and timely. We only regret we couldn’t enjoy the dinner buffet, because the music was always too loud, preventing any conversation. This can be easily improved.

Fifth time choosing this hotel while traveling to Sanya, used to come with friends, and now for business trips. The hotel has changed a lot over the years, and it was kinda going very low quality in terms of amenities and services few months ago. But they have made recent improvements, like the wooden deck that finally had been renovated and look nice and clean now. I was disappointed at first at my arrival since the staff was not welcoming at all, not even smiling or helping with luggages, but then Johnson took over and has been amazingly helpful! His English was great, and he upgraded my room for one with the nicest view over the pool and bay, which was really appreciated. Amber at the reception has also been a great host, great English and attitude, she helped me with my late check out. These two really made my stay better. Overall this hotel is always a good and quiet choice. Sadly they removed their western food options for the restaurant and room service, so not ideal for foreigners. But breakfast is good and got all the options. I’ll definitely come back, since to me it’s still one of the most beautiful hotel in the area, but hoping for some more improvements to take it back to the level it used to be.

This was my third time staying at the St. Regis. Eaton from check-in, was very friendly and informative about everything happening at the hotel. We traveled for a friend’s birthday so we booked the garden villa. We actually stayed in the exact same garden villa from a previous trip! Our garden villa was spacious and they provided us with a nice welcome snack and wine! Our butler Caroline, was very helpful throughout our entire stay and always made sure we had everything we needed. She was very kind and caring. Throughout the morning or day she would message to see if we needed anything or buggy service. She made sure our laundry was picked up and returned to us in a timely manner. She made sure we received a birthday cake! Our Ayi Parttime, was also very friendly and made sure to make special decorations for the birthday! Breakfast was very delicious with a wide variety of options and free flow champagne 🍾 David from Driftwood was very kind and helpful throughout our stay as well. Overall, the stay was very relaxing and I would stay again. Also, the Ocean and Sky Bar was a nice addition and provided a very relaxing environment to wind down at after a busy day at the pool! Chloe was very nice and made sure we had our drinks or anything we needed. Some things that need improving are: the garden pool villa has too many trees so there is not much exposure to the sun, the pool equipment (chairs and recliners) are out of date and need updating, the Ocean and Sky should have the band play later than 9pm on weekends (it was a great place to relax and chill with a drink but the live music stopped too soon). Besides that, I would recommend the St. Regis to anyone looking for a nice and relaxing holiday!

The location is lovely - ocean on one side and mountains on the other side. Landscaping is beautiful. Our villa was very private with the vegetation. Listening to the birds and seeing butterflies made the experience even better. Mia (reception) was available whenever we had questions/concerns. She was very professional and kind. Whenever we had food delivered, the delivery personnel was always efficient. Housekeeping was friendly and efficient. The spa was enjoyed by my daughter. She had a scrub and a water treatment which she loved. That's why the Banyan Tree is well-known for their lovely spa treatments. The personnel was great. However, they took away the foot treatment which was disappointing. Consider bringing it back. When checking out, Hickey's friendliness and humor ended our experience at the Banyan Tree on a nice note. I wish I had known the villa pool wasn't heated. Though the temperature was nice in December, it was too cold to swim in an unheated pool. The resort's main pool was available though. The outside tub didn't have working lights which prevented a better experience from happening. More care in the maintenance of the villa might be an idea. For example, our pool umbrella had rips in it and the patio pillows were stained. That's an easy fix. Breakfast was nice in the selection of food. I'm not quite sure how to describe the experience at the restaurant. It was assumed that we couldn't speak Chinese (a natural thought since we are foreigners). When my daughter (fluent Chinese-speaker) spoke Chinese, she was conversing nicely with one female server when all of a sudden another one tapped her on the arm to stop when she proceeded to speak to us in English. I'm not sure if she wanted to practice her English or thought my daughter's Chinese was bad. It was an odd experience. The most bizarre thing was when one of the cooks (Louis Gao) acted as a personal butler for a foreign guest. It was disturbing to the rest of us guests in how the foreigner was getting special treatment... even having salt and pepper put into separate dishes. (Salt and pepper shakers were on his table.) The chef was excluding the rest of the resort guests. Why was this foreign man favored? What made him so special? All of us, other foreign guests and Chinese guests, looked at the ”show” with a feeling of disappointment. Please treat us all with the same courtesy.

島上景色宜人，今天運氣特別好看到了日出！！酒店入住體驗也特別好，特別是管家小雅她服務很周到熱情，還給我們升級到了海景房，天氣情況和用餐時間都會用心提醒，特別的棒！ 環境：想着來三亞了，在島上高低的睡一晚，不會那麼折騰，感受一下真正的海景房。環境非常好，不會是中國的馬代。 衞生：房間很乾凈，管家幫忙免費升級海景房 服務：有貼心的管家服務，有不懂的都可以問，會及時回覆 餐飲：有一説一，早餐很不錯，可以吃現住的後安粉，早上起來還看到了美麗的日出，回來看着海景吃早餐。但是島上晚上沒啥吃的，建議自己準備點吃的 價格：我買的是含門票的房間，不到1K價格不要太划算，含門票和雙早，不用來回坐穿折騰，性價比拉滿。

I recently had the pleasure of staying at Wanda Realm Sanya, and I must say it was an unforgettable experience. From the moment I arrived, I was greeted by warm and friendly staff who made me feel welcomed and ensured a smooth check-in process. The room I stayed in was nothing short of exceptional. It was spacious, elegantly designed, and offered breathtaking views of the surrounding area. The attention to detail in the room's amenities and decor truly showcased the hotel's commitment to providing a luxurious and comfortable stay. One aspect that stood out during my stay was the impeccable service provided by the staff. They were attentive, accommodating, and always ready to assist with any request or inquiry. Whether it was arranging transportation, providing local recommendations, or ensuring my overall satisfaction, the staff went above and beyond to make my stay truly memorable. The hotel's facilities were top-notch as well. The swimming pool provided a refreshing escape, and the on-site dining options offered a delightful culinary experience with a variety of delectable dishes. Wanda Reign Sanya's location was another highlight of my stay. Situated in the heart of Sanya, I found myself in close proximity to stunning beaches, captivating attractions, and vibrant local markets. It was the perfect base for exploring the beauty and culture of this tropical paradise. Overall, my stay at Wanda Realm Sanya exceeded all expectations. The combination of luxurious accommodations, exceptional service, and prime location made it an exceptional experience. I highly recommend Wanda Reign Sanya to anyone seeking a memorable and indulgent stay in Sanya. I look forward to returning in the future to create more cherished memories.

房間炒雞大， 管家給我們升級了房間 ， 泳池好漂亮， 唯一的不足的就是去哪兒都需要半個小時的車程， 因為都是別墅， 附近比較荒涼 。 早餐很豐富中式西式都搭配一些，孩子們很喜歡， 還有下午茶管家説本來要連住倆晚才有的， 後來也為我們申請到了下午茶。 管家的服務很棒 很周到 。 出行都需要擺渡車到大堂或者出租車直接到別墅門口接， 總的來説 還是挺方便的 。

I recently stayed at this 5-star hotel, and I must say, the experience exceeded my expectations. The staff were incredibly friendly, always greeting us with warm smiles and making sure we had everything we needed. A special shout-out to the Manager, Justin, who went above and beyond to ensure our stay was perfect. His attention to detail and willingness to assist at any moment truly made a difference. The hotel itself is stunning, with luxurious amenities and a relaxing atmosphere. I highly recommend this hotel for anyone looking for exceptional service and a memorable stay. Five stars all the way!

We love our stay ”Holiday inn express” the room, views, everything it's perfect and excellent breakfast The front desk staff nice :)

Great getaway. Narada is supposedly a reputable local brand with a long history - so trust them to know their thing. Resort facade can be a tad old with moulds at the corners. However, I am okay with that as I do not have direct contact with these surfaces. What's more important is that the towels and bedding are fresh and clean. I also appreciate a dehumidifier machine in my room - helped to remove excess water in the air. One downside though - the resort, being nestled in a rainforest, is full of mosquitos. So take note to pack lots of insect repellent - I was bitten incessantly, even while using the hotspring :(

Very beautiful and huge property. We had a villa with private hot spring which was an amazing experience for New Years Eve. Breakfast quite Chinese but very nice noodles. The whole place is vast and partly looks a bit old, but clean enough and the room was clean. At the breakfast restaurant they had some renovations going on. Service was a bit limited by lack of staff due to current covid outbreak but the staff on duty were working tirelessly to make up for the lack of people.

The hotel architecture was very nice, made good use of tall and beautiful spaces. Being in the middle of the rainforest, it is quiet and relaxing. The food is not so good, the cooks don’t seem to understand produce very well and end up eating tough meat and and very dried fish. The breakfast zhou is not so bad though. Apart from the food, the staff wasn’t too useful with the covid policies, they didn’t facilitate or helped us to get to a covid testing place so we end up spending the entire day just for that. The place is clean, not much else to say about that. Installations are a bit old, some of the lights are flickering, woodwork needs some love. But the best part is the bathtub, very big very clear and comfortable with thermal mineral waters coming straight from the mountains. I