Hotel Dengan Breakfast di Alberta, Canada

The bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out. Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.

Good location, however in the faucet everytime you switch to hot or cold water something yellow spits out every couple seconds. There was a mini bar and we did not touch it yet still got charged for a peach water which I did not use and when I phoned once I got the bill they told me that because it was in my room I was charged regardless if it was touched by us or not. My partner and I did not drink anything from there and no one was in our room. Otherwise good location for going out in the downtown and very comfortable beds

There was no receptionist at the counter while we arrived, so we had to wait for a while and checked-in. Staffs might be busy and not friendly as other hotels.

The cleanliness is actually OK, but it's quite run-down. The wash basin in my room was completely cracked and looked disgusting. I couldn't get through the two days I stayed there; it was a bit nauseating just looking at it. The breakfast was OK. Parking was convenient.

Good stay. Pool and hot tub were great. A few of the other amenities could use attention, though. One of the washing machines wasn’t working, and breakfast was cold. There is also an omelette station that apparently only operates when it’s not “slow season” The service is always incredible, and the hotel location and cleanliness was top notch. Maybe just call ahead when you’re booking so you know what to expect for breakfast. We would stay again

Frequent shuttles and supported front desk. The room is way better than four point and I love it

We booked an extra night at Best Western Plus Hinton, we previously stayed for 3 nights before this and were pleasantly surprised by the new room we were given. It was spotless, even cleaner than the previous one we stayed in during our initial booking! Everything we needed was there, and the space felt fresh and welcoming. What truly stood out to us, though, was the front desk team. They were incredibly kind, knowledgeable, and accommodating. They allowed us to check in early, which we really appreciated, and made the whole transition smooth and stress-free. Great service, great stay, highly recommended!

It was better than the Marriott at Seattle Airport in many ways, except that the Wi-Fi was still unusable without registration, and although the breakfast was delicious, it was confusing that each room was given a $50 credit, and any amount exceeding that, including taxes and tips, had to be paid by the guest, but the final charge was confusing. In short, it was a mess of accounts, but fortunately the amount involved was not large.

The room was clean, comfortable bed and good coffee. However the shuttle only runs once every hour which was strange for a hotel only a 10 minute drive from the airport and not convenient for some flight times. There was no complimentary coffee in the lobby. Breakfast was included but you had to order off of the menu. There was no quick buffet and we didn’t have time to sit down and wait to be served. When we said okay, can we just get a coffee to go we were told it was 3.00. And most importantly, you could hear air traffic throughout the night.

Room was average at best Pillows lumpy and it affected my  sleep Went to buy a bottle of water it was 4.50 Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on Cheap price but would try a different   place next time Average at best!!!