Hotel Dengan breakfast di North Sumatra, Indonesia

The rooms are clean and there are plenty of facilities for kids to enjoy. The AC is cold, and the cleanliness is excellent. The gym and swimming pool are all very clean.

Grand City Hall Medan offers an elegant and memorable stay right in the heart of the city. The property combines classic sophistication with comfortable modern touches, creating a welcoming atmosphere from the moment you arrive. The rooms are spacious, well-maintained, and comfortable, while the service is professional and attentive. Its central location makes it especially convenient for exploring Medan, whether for business or leisure. The overall ambience feels refined and relaxing, making it a great choice for a comfortable city getaway. Highly recommended for anyone looking for quality, convenience, and a touch of timeless elegance in Medan!

Pros: large room, nice view from the window, good breakfast, not bad gym. Cons: Inattentive staff (I had booked a Deluxe room, but they put me in a regular room. Later I had doubts and went back to check if it was really my room. It turned out it wasn't). On the last night the water was black, making it impossible to wash or brush your teeth.

The road to the resort can imrpive a lot. Came when its rainjng season. Cant do many things. Just do resort tour.  Cab or grab pr other service poor here. Can improve a lot. Easier for foreigners to commute. Or provide a shuttle for us to commute.

I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience. The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest. The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather. The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly. The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out. Facilities like the swimming pool and gym were also available and well maintained. Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.

The bathing place directly on the lake is good but the rooms use fans, you can't drink bottles, the rooms smell damp, the floors are sandy, there is no room cleaning service. The price is right🙏 view the photos uploaded below

The room was quite spacious, the reservation staff were very helpful; unfortunately we don’t get the name of the staffs in charge. Only complaint was the room’s not completely soundproof as one could hear sounds from the room next door. Over all, it was a good accommodation for a quick transit.

I had a pleasant one-day stay at Grand Sakura Hotel in Medan. The location is quite convenient, making it easy to get around the city and explore nearby attractions. The room was clean, comfortable, and well-maintained, providing a good space to relax after a day of travel. The staff were friendly and helpful, always ready to assist with any requests. While the facilities are fairly simple, everything was functional and sufficient for a short stay. Overall, it’s a good value-for-money option for travelers looking for a comfortable and hassle-free place to stay in Medan.

Located in the heart of Medan, Kama Hotel is very easy to access, especially if you arrive by airport train. As a solo traveller, I really enjoyed my stay here. The hotel is affordable, the staff are friendly, and the location is convenient for exploring the city. The best part for me was the Dopio Coffee at the lobby, where you can enjoy a great taste of authentic Medan coffee. Highly recommended for solo travellers and families looking for a comfortable and budget-friendly stay in Medan.

Everything was good except one, no one replied or responded to my request and I am asking for a simple decoration for my wife's birthday. No one read and responded. Do they know how to read requests from the customer through third party booking? I am quite disappointed. Anyway, thanks.