Hotel Dengan Breakfast di Selangor, Malaysia

Stayed at Royale Chulan Damansara (13–14 Dec). The room was fine, but the check-in was a mess. Official check-in is 3:00 PM, yet I only received my key at 4:27 PM, despite being told a room was already available shortly after 3. There were only a few people ahead of me, but the process was slow, disorganised, and poorly managed, with staff repeatedly leaving the counter and no explanation given. The delay caused me to miss a scheduled makeup appointment and disrupted my preparation for an important event. Late check-out was initially refused and only reluctantly approved until 12:30 PM, even after such a late check-in. I understand the hotel was fully booked, but this level of inefficiency is unacceptable and not what one would expect from a hotel of this reputation.

The hotel is an apartment studio. Just nice for a family of 4. Just the corridor is dark, i make a few requests to light up but they ignore about the lights. Regarding the room settings, the bed should not block the wardrobe. Difficult to use the wardrobe. Other than that the food in the hotel is nice and delicious. Dimsum restaurant is recommended too

Everything was fine, but breakfast buffet could be improved with real meats and chicken options rather than processed ones e.g sausage and slices

Overall experience is rather average. Checked in at 3pm and managed to get the 2 rooms i booked. However, when went to the rooms, one of the room has not been cleaned up yet. Contacted housekeeping via phone, chat and even went personally back to the reception to tell them the situation. Took 2 hours before we finally get a clean room Luckily I had 2 rooms, so my family can still stay in 1 onf the room while waiting. The hairdryer is not even working and calling operator is useless as no one pick up. Not much of other activities to do, perhaps kids may enjoy it more. Restaurants food are generally okok only and kinda expected that it is pricey. Don't think will go again

Happy to stay here...celebration my husband birthday. Overall daftar masuk hotel cepat...layanan staf hotel baik & membantu sgt. Especially utk belian 1 slices kek dgn tulisan happy birthday utk suami. Parking utk OKU pun disediakan. Akan berkunjung lagi nnti...

We are attending company Training and dinner at the Hotel. The foods is nice with cleaness room with comfortable bed.

The hotel is conveniently located in Shah Alam, close to many amenities and attractions. However, the overall stay felt quite average. The hotel interior and facilities feel a bit old-fashioned, and the bathroom design was not to my liking — having to step into the bathtub to take a shower was inconvenient. The air conditioning in my room was also not cold, and I had to call for maintenance to fix it. Although the staff were polite and responsive, the overall comfort and condition of the hotel could be improved for a better guest experience.

Despite a late check-in, I received a very warm and professional welcome from the front desk, which immediately made me feel at ease. The room was extremely clean, quiet, and comfortable—perfect for resting before a flight. The shower had strong, consistent water pressure, which was a big plus. I had an early check-out to catch my flight, and the free shuttle service to the terminal was very well organized. Although there was a short queue, it moved very quickly. The driver was friendly, helpful, and courteous, making the transfer smooth and stress-free. Overall, a great stay. I will definitely choose Sama-Sama Hotel KLIA again for my future flights.

Do not be fooled by the exterior of the building, the interior and the room differs from it. I believed that area is more or less a business or office area, the reception gave the nearest makan place with decent value. A slight minor part but did not really adds to my experience was, kettle was not working and toothbrush and toothpaste were not given. For a moment, I thought it’s a regulation in HK until I confirmed with the reception.

Third time staying here as driving to klia to pick up our daughter on a late night arrival. The location is a ten minute drive from the airport or a guest could book the shuttle service which runs hourly in the morning but two hourly in the afternoon and evening. Free car park but although we had registered our car plate number this time as not known to the exit gate person who had to write down our room number and name before letting us drive out. A buggy service led us to our room where we could park nearby. Lobby had vending machines for drinks and cup noodles and snacks and notice boards with the current departures and arrivals times and info about delays at klia and klia2. The room was comfortable but a few improvements like giving a room access card per guest instead of one card per room only and having hand towels in addition to bath towels would be helpful.