Hotel Dengan breakfast di Otago, New Zealand

The environment is beautiful, with a great view of the lake. The service is good, and the hygiene is excellent. The only downside is the internet connection. Everything else was perfect. I stayed for 5 days and was quite satisfied. I would recommend it to friends and family!

We stayed at this hotel apartment for three nights during our South Island road trip in Queenstown. The two-bedroom, two-living room lake-view apartment (with two separate bathrooms) was excellent! Make sure to choose a unit on the 4th or 5th floor, as the 3rd floor's lake view might be partially obstructed by other buildings. The kitchen is fully equipped (though you'll need to bring your own seasonings). On the evening of April 18th, we were able to see both the aurora and the Milky Way right from our room's balcony – no need to go out and brave the cold, which was absolutely amazing and so worth it! The hotel parking was also very convenient; we paid 45 NZD for three days. However, it might be inconvenient if you don't have a car, as the hotel is located in a lower area off the main road, and the front desk is a bit of a walk from the other two apartment buildings. It's about 2.5 kilometers from Queenstown center.

Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly. The location is great and easy to find. The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking. But other than that the stayed was amazing. Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

The hotel environment is very good. The boss lady is a Chinese sister. She is very nice and gave me milk. It is very quiet here and very close to the scenic area. There is a McDonald's and a gas station ten meters away. There is a fish and chips restaurant 100 meters away. It is also opened by Chinese people. It is delicious but not friendly. In short, the hotel is very clean and sanitary, with a good location, convenient and fast, and convenient parking.

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

The service at this hotel was excellent; the staff were all very friendly, and the breakfast was the best, most varied, and most delicious we'd had since Christchurch. It seems the hotel is undergoing renovations, as there was a distinct smell of paint in the hallway, though the room itself was fine. The front desk is located by the lake, but the navigation system hasn't been updated yet. We arrived around 6 PM after dark, and the navigation led us to the street behind the hotel's old building. The hotel lobby offers complimentary wine, chocolates, and cookies at different times throughout the day, which was lovely to enjoy after an afternoon walk. However, there's one facility that definitely needs upgrading: the shower water pressure was extremely weak, and the water temperature was very unstable—either lukewarm or suddenly scalding hot. Overall, showering was very uncomfortable. Aside from the shower, everything else about the hotel was very satisfying 👍

I've stayed in bunk-style hostels before, but this one was much taller and more spacious, which was great. The only downside is that climbing to the top bunk felt quite high and a bit scary. It's nice that they provide towels, especially for a hostel. Considering how expensive accommodation is in Queenstown, this place offers good value for money. My only regret is that they sell alcohol in the kitchen, so you can't drink wine or other alcoholic beverages you've bought from outside.

The hotel's location is excellent, within walking distance to Queenstown city center, and the lake views are stunning. The room was spacious and clean, well-equipped, making for a comfortable and quiet stay. The staff's service attitude was good, though there was a slight wait during check-in. Overall, it was a great experience, perfect for a Queenstown vacation, and highly recommended.

It’s a vintage hotel, I’m surprised with the lift which is very old type of lift, the design very pretty and retro. Room is quite spacious for 4 adults. The heater is very powerful and strong. The hotel is located near to the town center and precinct street, just a few minutes of walk can reach.