Hotel Family di Quebec Province, Canada

The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one. The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained. But overall we enjoyed the stay. :)

The service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!

It is very clean hotel. Feels like recently renovated. Good location in Gatineau. Closed to ****** and many restaurant.

Amazing place to stay and relax. Winter would be even better as there is an on-site onsen swimming pool and Spa for extra cost though. Gym is the best.

A quirky little hotel that is directly on the main drag in Gatineau. The room was a good size, though the tiny bathroom left a lot to be desired; it was old, dated, and so small that the sink was in the main room. The bed, however, was very comfortable and the desk/tv setup was great. Lots of convenient receptacles for plugging in phones and the like. The fridge in the cupboard made that cupboard very hot and I'd imagine those fridges won't last long as burnout must be a thing... Weird, convoluted directions for getting to the hot tub from our room; make sure to leave a trail of breadcrumbs or you may be lost forever. Front desk staff were professional and completely bilingual, which was very much appreciated.

A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.

預定的king suit套間，房間麪積很大，適合家庭出遊。 加拿大這邊默認不提供一次性用品，最好是帶自己的洗漱用品，尤其是拖鞋，這裏沒有一次性拖鞋，去前台索要的話衹提供循環使用的腳套（冬天避免地板涼） 這邊一般是下午3點才能入住，最好是有ihg的會員，要不然3點以前不能入住，需要單獨付費25加元。酒店忙的時候，會員延遲退房也不能用，這點要注意。 建議預定朝西側的房間，傍晚看落日非常非常美。如果是自駕游的話，推薦去河邊的公園，5分鐘車程，那裡有大片綠地，能看到成羣的野生加拿大鵝

Bon hôtel. Les lit est super confortable, l'accueil et le service super. L'hôtel a besoin de rafraîchissement mais tout le confortable est au rendez-vous. Il est extrêmement bien situé entre Gatineau et Ottawa. Il y a un parking intérieur pour 14$. Très bon hôtel.

We’ve had a lovely time at Auberge Saint-Antoine! The hotel is lovely and the staff are great, it’s in a great location and some rooms have lovely views like the one we were lucky to get. We used the valet the first time we stayed there who were great, but ended up parking across the road at the multi-storey car park the rest of the days as the valet is around $45+tax and tip so works out quite expensive. We found a really lovely spot around the corner for breakfast too called L’Antiquaire Buffet, they have amazing breakfast and really well priced, lovely staff too! The hotel is in a great location and easily walkable to a lot of sights and great restaurants.

Room: 8/10 The room is actually a little smaller than expected, but the basic facilities are complete, so there is no inconvenience; Location: 8/10 Close to the airport, not in the city center, but nearby fast food restaurants such as McDonald's, A&W and Subway are within walking distance, and many restaurants are a few minutes drive or even walk away. There are Costco and IKEA nearby, about 10 minutes drive; Cleanliness: 8/10 Sleep Quality: 8/10 The second time we live in this hotel, and our room isn’t facing that bar, so it’s a quiet night; Breakfast: 9/10 Toast, bagels, muffins, coffee, juice, yogurt, and some fruits, etc., the breakfast problem is solved, which is very