Hotel Family di Macau, China

Had an incredibly rejuvenating trip to Macau staying at The Londoner Macao. The hotel's design is exquisite and grand, with complete facilities, and it's located right above a shopping complex – the location is simply unbeatable. I have to give a special shout-out to Hayley and Michelle who assisted us. Hayley was incredibly attentive and thorough during check-in, and her gentle demeanor and beauty left a strong impression. She proactively shared local tips for exploring. Michelle was attentive throughout our stay, responding to our needs promptly and gently. The genuine and caring service from both staff members truly eased our travel fatigue and gave us a strong sense of belonging, making me feel so good about Macau 🇲🇴. Overall, everything was impeccable. It's definitely worth returning to and I highly recommend it to anyone visiting Macau!

My stay at Studio City was an excellent experience! The movie-themed atmosphere was fantastic. The room was spacious and clean, with soft bedding, and the smart controls were very convenient. The floor-to-ceiling windows offered views of the Cotai nightscape and the iconic Golden Reel Ferris wheel. The hotel amenities are comprehensive; the恒温水上乐园 (temperature-controlled water park) and kids' club are perfect for leisure and entertainment – everything you need in one place. Transportation is convenient with a shuttle service, making getting around hassle-free. The staff were gentle and polite, efficient, and attentive, providing excellent service with great attention to detail. My vacation comfort was maximized, and the value for money was outstanding. It's my top choice for a Macau getaway, and I'll definitely stay here again on my next trip.

Although it's a bit far in, the shuttle bus to the Crystal Lobby is super convenient and gets you there in no time. A staff member, I think his name was Mick, was great and upgraded my room. The room was even bigger than my home, and the bathtub faced the street with an open view. I had the indoor pool all to myself – it was fantastic! Thanks for the welcome gift from the staff, it was very thoughtful and sweet. The dessert was small enough for the kids to eat themselves. I will definitely stay again, though I wasn't quite used to the strong woody perfume scent in the hotel lobby. I would recommend it and will return. Also, I reported an issue with the door seal and room cleanliness, and he quickly arranged for the department to follow up, which is commendable.

People always compare Macau to Las Vegas, but let me tell you right now: Macau and the hotels on the Cotai Strip are in a league of their own. Having been to Vegas a few dozen times, I’m used to hotels feeling smoky and chaotic. This was the exact opposite. We took the free, direct Parisian shuttle bus straight from the Macau Port, and from the moment we arrived to the time we checked in, everything was incredibly smooth and organized. I can't even imagine what a seamless experience like this would cost in Vegas. To top it off, they gave us a complimentary upgrade to an Eiffel Tower view room absolutely stunning! We were already loving the service. Plus, as a fantastic perk, hotel guests get free access to the Eiffel Tower deck, which was an awesome bonus. The room was immaculate; my wife immediately noticed how spotless the all-Italian marble bathroom was. From the registration hall to the lobby, the fine paintings and decor feel ultra-premium. The main reason I picked this hotel was for the kids' pool and water slides. Vegas isn't exactly built for kids, but The Parisian makes families feel so welcome. The pool area was amazingly fun, and with lifeguards stationed everywhere, it was clear that safety is their number one priority. Another huge perk is that it's connected to the other Sands hotels like The Venetian and The Londoner. You can walk from hotel to hotel without ever stepping outside, giving you access to endless high-end luxury shops and incredible restaurants. On top of that, the hotel offers free shuttle services to all the popular tourist destinations around the city, like Senado Square, making sightseeing incredibly easy and budget-friendly. Given how amazing the experience was, you'd think it would cost an arm and a leg. But visiting in July, it was incredibly affordable roughly the same price as staying at a decent hotel off the strip in Vegas. We will definitely be coming back!

Every time I stay here, I have a new experience. Checking in, the front desk staff are warm, attentive, quick, and accurate! They really think of the guests, which is great! The room is clean and doesn't have any strange odors, which is excellent! It's like a mini-room, which is a unique feature of Grand Lisboa Palace that other hotels don't offer! The breakfast is particularly special, rich and varied, with a blend of Chinese and Western options, and many more choices than other hotels! The view from the room window is beautiful! There are also many activities at the hotel! I'll definitely be back to stay again! Thank you to all the staff at Grand Lisboa Palace, you are the best!

The room was spacious, and the amenities were complete and brand new. Since I was here for my daughter's graduation, the hotel even specially prepared a graduation bouquet and a cake. The most pleasant surprise was the customized room cards, engraved with the university's logo – a truly delightful and memorable touch. I'd like to extend a special thanks to Angela from the reservations department, who meticulously inquired about our room preferences and travel arrangements before our arrival; her service was incredibly thoughtful. Overall, the staff at the front desk, room service, and housekeeping were all very enthusiastic and attentive. It was an extraordinary experience!

I had a very pleasant stay at the YOHO Hollywood Roosevelt Hotel. The room was spacious, modern, and very clean, with a nice view. The staff was friendly, professional, and always willing to help. The facilities, like the pool, were well-maintained and made the stay even more enjoyable. The location is a bit quieter and a little further from the busiest tourist areas, but the main attractions are easily accessible by taxi or public transport. For the price, this hotel offers excellent value for money. I would definitely stay here again and recommend it to others.

Booked this hotel nearby for my sister's TF Sports Meet! Everything exceeded our expectations in the best way possible! From check-in, we were already so impressed with the hotel's service. The bed was incredibly comfortable – a real lifesaver for someone like me who struggles with severe insomnia! I was drifting off to sleep within half an hour. Housekeeping was also impeccable, and breakfast was delicious! It was an amazing experience, and this will definitely be our top choice for our next trip to Macau!

This hotel stands out a bit in Taipa, located away from the main luxury hotel zone (though it's not really that far, given how small Macau is; a taxi from central Taipa is only about 50 MOP). It's nestled by the mountains and the sea, making it quite peaceful, right next to Hac Sa Beach. The decent-sized outdoor pool is definitely a highlight. However, it's an older property, so the facilities and decor have a 90s vibe and are quite dated, which explains why the price is lower compared to hotels in central Taipa. On the plus side, the rooms are spacious, and the shower has great water pressure, making for a comfortable experience.

Our stay was incredibly satisfying, with exceptional and proactive personalized service! Before check-in, they even provided beautiful drawing toys for my child. The front desk staff also kindly upgraded us to a pool view room and thoughtfully set up a tent for the little one. Every night, the turndown service was full of pleasant surprises, including delicious local cookies. We had some trouble with the TV casting, and the hotel's housekeeping staff helped us multiple times. One of the managers even noticed my child and kindly gave them a small doll, which made my kid incredibly happy! They also paid special attention to potential bumps and proactively placed protective corners on every piece of furniture in the room – a huge plus! Many luxury five-star hotels don't go this extra mile. During every encounter with the concierge service, staff members would proactively ask if we needed help with a taxi or if we needed reservations for restaurants. Upon check-out, another detail left a lasting impression: the staff member proactively mentioned that we could continue to use the hotel's swimming pool and children's play area even after checking out. This truly showed their thoughtfulness and sincerity. The newly renovated room was excellent, and the bedding was incredibly comfortable, clean, and hygienic. Having stayed at many luxury hotels, I feel it's truly rare to find a hotel where every department consistently delivers such an outstanding service experience!