Hotel Dengan Gym di Victoria, Australia

Over the years we have always loved staying at the Victoria Hotel, and is always our first choice, as it is central, well priced, staff are great and rooms are always clean. However our recent one night stay staff mixed up our room with my next reservation and the lady I spoke to on the phone was quite rude when I told her we had a twin room booked not a double and would like to change. (Not a huge deal to us but one we wanted changed) Down at reception this was fixed up by a lovely man who couldn’t apologies enough for the mix up. Once changing our rooms we noticed that the toilet in the new room was leaking all over the bathroom floor when flushed. We did tell reception which was the same lady I spoke to on the phone, she told us she would get someone to come and fix it, which wasn’t a problem again as we were out the rest of the time. I also mention there was no tv remote as I didn’t want to get the blame. Later In The night when we returned the toilet had not been fixed but they had bought a remote. As it was very late and we were checking out the next day we didn’t bother with reception but did let them know again on check out. Hopefully this issue was a once off.

We stayed there one night as we have booked the hot air balloon flight. Thus, didnt have much opportunity to use any facility except the restaurant. We had dinner there and food and wine were great. However, we noticed that some staff werent paying much attention to asian guests. While serving the food up to western guest, the staff was introducing the food in details but not to us. Furthermore, it took a long while to get our desserts.

Close to the train station, restaurants and attractions. Clean room, comfortable bed, well functioning shower. The staff are all friendly and helpful. Suggestion: free water for guests and a rack or tray to put guest shampoo or soap.

I arrived at late check-in time on 2/11 Sunday and Mildua Inlander's staff was after office hour so I contacted to staff for room check-in by phone call, Staff are so helpful to help me to collect the room key and required admin work. However, due to the resort's layout and my room location(my room is ROOM 90), the circulation of the hotel is not poor, poor room ordering(it is not by 101 for on 1/F like typical hotel, it is using 1-50 for G/F, 51-100 for level 1; if 101-110 for block 1, 121-129 for block 2, 131-139 for block 3, 141-150 for block 4 would be better), no coherent corridor at the end, not much signage and map/easy to miss, no Lift or easy ramp for level 1. so, it is hard to find my room and poor experience before entry the room. Room is good for me. One thing is: can consider to have openable window after the mosquito net on the balcony sliding door if I don't want to turn on the air-conditioner.

NOTE FOR EVERYONE : $150 DEPOSIT This property should update deposit policy on booking app. When I booked it, I called the hotel regarding deposit and they said it depends on the room I've booked, and the deposit will be between $1-100. When I came in, I need to pay $150 for deposit which is wrong information from them before. It's better to state it clearly on booking app so everyone can prepare for it. Deposit payment return to my account in 7 days. There is no issue with other things when I stayed in this hotel. My family really loved it. The tram stop just in front of the hotel and only takes 10 minutes to CBD. We stayed in Family 2 bedroom that has city view on 10th floors. Facilities are great, it has washing and dryer machines which is really helpful for someone that has baby or kids. For budget hotel, I would say this is the best experience and value that I've ever stayed in Melbourne. I paid $177 for 2 bedroom on the weekend stayed. Definitely will be back someday. Recommended 👍👍👍👍

Pretty much one of the very few more affordable hotel accommodation in Lorne. Free parking on site. No lifts but only stairs to access rooms above the ground floor. Has ironing board. Interesting layout where there are stairs up to the toilet. Given free bottle of wine and chocolates for anniversary celebration. Sadly the room was not very well maintained - spider web on window and window a bit worn. Toilet also has pee smell. Came with breakfast which was ok.

We had a lovely stay at Crowne — the room, facilities, and overall experience were excellent. Everything was comfortable and well-presented, and we really enjoyed our time there. However, we did request room cleaning on the first day, and unfortunately no one came. We had to follow up with the concierge the next day to have it arranged. Given the price point, this was a little disappointing as we expected a more seamless level of service. That said, aside from this hiccup, everything else was very good.

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Overall, the hotel is very clean and well maintained. The bathrooms are in good condition most of the time as they are cleaned up to five times a day. Kitchen utensils and storage place are provided and there are enough for everyone to share comfortably. The facilities are great — there’s a lounge, rooftop area, small movie theatre, gym, and even call booths for private calls. Overall, I would definitely recommend staying here!

Great hotel with excellent service and value for money. I accidentally left 700 AUD in the room safe after check-out and only realized it at the airport. The staff handled it quickly and professionally, and I got my money back without any hassle. The hotel feels very safe and quiet, the room is spacious and comfortable, and the front desk staff are friendly. The location is perfect — opposite Southern Cross Station, easy for trains and the airport, with a Coles supermarket across the street. The area is very walkable. Highly recommended! 在澳大利亚入住时，我不小心忘记了将700澳币从酒店保险柜里取出，直到到达机场才发现。幸运的是，我打电话给酒店，工作人员非常热情且高效，直接出示护照就顺利拿回了我的钱，整个过程没有任何繁琐的程序，真的非常感谢！酒店本身也非常棒，前台服务态度极好，颜值高，酒店环境很安全，房间又大又安静，整体服务一流，性价比超高！要住墨尔本附近商务出差的话，超级推荐这家，性价比真的太高太高了，赶火车，高铁，超市，澳莱都很方便。而且酒店本来很安全。比另外一家贝斯特**那家好太多了（不是广……）