Hotel Dengan Gim di Kepulauan Canary, Sepanyol

El hotel no ha sido renovado hace mucho. Tiene una apariencia de los 80's. Un colchón era terrible; otro no llegaba a ”suficiente”. El costo de estadía, por noche fue muy barato. Sólo me arriesgaría a volver por el precio. La comida, sin ser destacable. Satisfacía.

The best features of the hotel are the friendly staff (all are great without exception) and the direct access to the main road to airport which is about 15-20 minutes away. But there it ends. The hotel was grossly overpriced, the WiFi in my room so bad it cut in and out, I had to use mobile data, the bathroom floor was being pushed up by water from shower, the shower tray was cheap plastic and very slippy. The breakfast was very average and the least appealing of the three hotels I stayed in that week. The hotel lacked atmosphere, the dining room and foyer had terrible acoustics - high ceilings hard surfaces everywhere just a few people created a lot of noise. The hotel building was shoehorned into a tight space between other buildings such as a school and other commercial units. It is basically a tower block with a pool and gym on the roof next to the main road. Would I return? It’s average with only the great staff getting it up to 3 star rating, so only if there were no better options available.

My Mum and I stayed at the Ritz-Carlton for 4 nights as part of her birthday celebration and it was perfect! The rooms are so comfortable and the bedding is sublime! The team who work there are so fantastic - nothing is too much trouble and ever so helpful. There are beautiful towels by the pool which don’t slip down and you get two as standard so not everything is wet when you get out! There is even suncream at the pool so you don’t have to bring your own! Wifi is brilliant throughout the hotel. Cocktails are beautiful, about 17-18 euros each but worth every penny! Absolutely delicious. My only criticism was the lack of food choices in the hotel by the pool - not a huge amount to choose from, very fish based (I don’t eat fish) and the service was a little slow for drinks but that could be the time of year. But there was fabulous popcorn cones and fruit kebabs which were shared in the morning which was great. When planning you’re trip, just be aware that there is nothing around without a taxi from this hotel - there’s some lovely local places nearby but you will need to get in a taxi. The beach area is incredibly well set up - the little train takes you there, there’s a full bar and restaurant, toilets, suncream and sun loungers. Overall it was a brilliant stay and would recommend the hotel for sure - would be even better once the refurbishments are done and there are a few more pools and the restaurant with a view is open again! Thanks for a lovely stay!

Très bon rapport qualité-prix.stue a 20 km de l'aéroport sud.vous devez prendre le bus 10 jusqu'à san isidro, puis le 111 jusqu'à l'arrêt las eras( n' oubliez pas de presser le bouton stop).puis vous descendez tranquillement a pied à las eras.c est tout petit :un café sur la place et deux petites supérettes.l hôtel est au bord de mer.tres bon accueil.chambres petites,mais avec vue sur mer.bon matelas,mais lits un peu branlants.sanitaires et douches en nombre insuffisants.petite piscine et plage de galets.tres grand salon cuisine ou l on peut se relaxer,a l'air et avec belle vue sur la mer.cuisine super équipée.petit dej très copieux (vous pouvez même faire vos propres crêpes). personnel de bénévoles au petit soin.navette gratuite pour san isidro et el Medrano tous les jours a 10h.conseil: prenez en court séjour et si ça vous plaît, prolongez!

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sadly a different experience. I was told my room would be ready at 2pm; the time came and went and the room still wasn't ready so the receptionist - who was very helpful - said she would give me a different room (number 614). Similarly equipped to the room I had last week unfortunately this has a connecting door to the adjacent room and the noise is terrible! I can hear every word spoken next door as loud as if the people were in my room. Also, despite being on the sixth floor, there is a lot of noise from the street outside. The rooms with connecting doors are only suitable for families not for people who don't want to have to listen to everything said by the guests next door. Sadly, I would not stay at the hotel again which is a shame as the staff are very pleasant and the hotel is well located for the cruise port.

The rooms were clean and modern - had all that we needed. The hotel was near the bus terminal so we took a bus to and from the Dunes. Breakfast was great - many options -- and the view from the upper floor - 24th? was spectacular. The beach was a few blocks away where we found restaurants such as the Papparazi which was a great choice. One issue is the elevator up to the lobby floor. It was a bit complicated, but a staffer helped us.

me ha encantado la estancia en el hotel. He viajado por negocios y lo recomiendo.

Beautiful hotel. Large apartments, and great location with only a 15 minute walk to Los Abrigos. Close by shops and restaurants. The pool, bar and sports area were very nice.

My phone broke and i slept very little and told them what i a need so i could carry on with work and only 1 3 guys tried to help. Some of the staff was very nice i tipped the guy that came with the pizza he was very nice but he when i woke up it was bad and you told me i needed to lesve the room and i had to stay awake and it was ****

Having visited Hard Rock in Ibiza, I was disappointed in this hotel as the standard did not live up to expectations. It was my sisters 30th and the hotel did not want to accommodate us as a family party of 10! The service was extremely slow and the staff were rude. The adult only pool had been closed, with no prior warning, due to maintenance and the pool bars were closed. As much as I appreciate that it isn’t fully into the season yet, it has put me of visiting again or recommending to friends!

El hotel no ha sido renovado hace mucho. Tiene una apariencia de los 80's. Un colchón era terrible; otro no llegaba a ”suficiente”. El costo de estadía, por noche fue muy barato. Sólo me arriesgaría a volver por el precio. La comida, sin ser destacable. Satisfacía.

The best features of the hotel are the friendly staff (all are great without exception) and the direct access to the main road to airport which is about 15-20 minutes away. But there it ends. The hotel was grossly overpriced, the WiFi in my room so bad it cut in and out, I had to use mobile data, the bathroom floor was being pushed up by water from shower, the shower tray was cheap plastic and very slippy. The breakfast was very average and the least appealing of the three hotels I stayed in that week. The hotel lacked atmosphere, the dining room and foyer had terrible acoustics - high ceilings hard surfaces everywhere just a few people created a lot of noise. The hotel building was shoehorned into a tight space between other buildings such as a school and other commercial units. It is basically a tower block with a pool and gym on the roof next to the main road. Would I return? It’s average with only the great staff getting it up to 3 star rating, so only if there were no better options available.

The rooms were clean and modern - had all that we needed. The hotel was near the bus terminal so we took a bus to and from the Dunes. Breakfast was great - many options -- and the view from the upper floor - 24th? was spectacular. The beach was a few blocks away where we found restaurants such as the Papparazi which was a great choice. One issue is the elevator up to the lobby floor. It was a bit complicated, but a staffer helped us.

First we receiver a room on 6th floor, 604. Outside the hotel, aprox 1 meter from the entrance there is a highway with 6 files, heavy and fast traffic 24/7. It was like the beds were placed in the middle of the highway, no sleep that night, called the reception at 5:30 in the morning to change room. We had two choices, one at the first floor at the highway and one with the view to a black wall, but quiet. A small room, probably a single room because there were only one towel and one papercoup. Well we felt the odour in the bathroom but not as heavy as day two, today. I nearly throw up and had to leave the bathroom. It said it should be shampoo with conditioner but of course it wasn’t, it was very dirty in the shower with a lot of black mowl. The hairdryer was screeming when I used it. My husband booked this as a birthday travel and stay during his birthday. It is the most horrible stay we ever had in a hotel and we have made many trips. In the description of the location of the hotel you get the impression that it is just beside the beach. IT IS NOT!! You are located at the highway. Do not go here if you are not forced to. We moved out two days before our check out and moved to a very good hotel, far away from the highway and close to las Canteras. Ps to the manager do not bother to explain this. Do your work and see to that all Windows Will be changed to 4-glass.

It is the best hotel in which we have ever been. The rooms are huge and comfortable. Food was amazing, a lot of different tastes every day. Places for children prepared very well. Hotel is splitted into different areas. If you travel with children you get the room closly to the pool for children and playground. If you travel adults only you get the nice room close to the swimming pool for adults only. Hotel is allocated close to the beach. We would like to thank all the service teams there. Especially to Bartek, Francesca and Anas from the animation team! Thank you for amazing time spent toghether!

Fading. Could be 5 stars but is only 3.5. The staff are nice but the main reason we used to stay here was the pool. However that now does not open until 12..or later some days and it closes at 7pm. Therefore on arrival it was closed and on check out day you cannot use it at all. The bar has no draught beer...just a few bottles and closes at 4 pm. Many people were trying to order during those times but nobody was there to take their orders. Sat and Sun there were 30 people plus on the roof until 8pm and wanted to spend their money but could not! Madness. Some days there was a life guard sitting by an empty pool and other days when the pool was busy..no lifeguard. The Aircon works but is noisy. The TV is an antique and most channels do not work. There was a heatwave but you get one free water each on day one but no more than that even if you pay for 7 or 14 nights. Wifi works but you have to login everyday. Hotel is in a great place but Las Palmas is noisy, dusty and a little fragrant at times! If the main company, Eurostars would look afresh here and spend some money on a refresh then this could be a 5 star. Until then we will stay elsewhere, most probably.

Hotel bonito y tranquilo

Fabulous time was had by all 16 of us. Loads of activities for young and old, you can be very active or just chill. Food was amazing, lots of choice and fresh every day, cakes, pastries and bread were delicious. Pools were clean and apart from x3 big pools, there was an Olympic size pool, a shallow pool and a splash park. Staff were all very friendly and helpful, rooms cleaned everyday, everywhere in the hotel was clean mind. Entertainment team were really good fun and evening entertainment was varied. All inclusive option really good value. Drinks were proper drinks and not watered down( like you get in some resorts) and the bar snacks available throughout the day were very good. Cake was arranged for my husband’s 60th birthday at no extra cost. Very good location, very good bus and taxi services at very reasonable prices, not far from town where good choice of bars and restaurants if needed. The staff work really hard and you get the feeling that they really enjoy their jobs which made our stay a very welcoming and relaxing one. This resort has got it very right. Thank you all so much, none of us wanted to go home 😀

The staff and entertainment team really make this place. In particular Daniel and Rosemary who did all the activities, they are so friendly and make everything such good fun. The all inclusive is good (yes the food isn't the warmest) but everything we ate was good quality. Loved the pool snack bar and the a la carte restaurant and the pub for night time entertainment. As previously mentioned the location is excellent but to be honest we didn't go out as much as expected as the hotel had everything we needed for a great holiday. The rooms are a good size (we had a superior pool facing) twin beds, sofa, fridge, TV etc. Yes there's a few areas for improvement in the fixtures and fittings but they are having a refurbishment next year so imagine these will be addressed. The 5 stars is for the overall experience as opposed to it being a 5 star hotel. Would I return absolutely.

Just returned from the Lancelot after a excellent 10 days. Hotel I can't fault,reception staff couldn't do enough for you. Rooms all kept very clean. Breakfast staff worked very hard to keep everybody happy(which is not always the easiest) Good choice of breakfast. Pool bar only used a few times but staff made some great cocktails and when we did use the pool area very relaxing. Had a beach front room 501 well worth the extra great views. Roadworks on going on the front but no fault off the hotel and in all honesty didn't really bother us,once completed will only improved your stay. Nice restaurants and shops all within walking distance. Thanks to all at the Lancelot will definitely return when possible and love to stay in one of the suites which looked amazing with the outside space. Thanks to all.

My Mum and I stayed at the Ritz-Carlton for 4 nights as part of her birthday celebration and it was perfect! The rooms are so comfortable and the bedding is sublime! The team who work there are so fantastic - nothing is too much trouble and ever so helpful. There are beautiful towels by the pool which don’t slip down and you get two as standard so not everything is wet when you get out! There is even suncream at the pool so you don’t have to bring your own! Wifi is brilliant throughout the hotel. Cocktails are beautiful, about 17-18 euros each but worth every penny! Absolutely delicious. My only criticism was the lack of food choices in the hotel by the pool - not a huge amount to choose from, very fish based (I don’t eat fish) and the service was a little slow for drinks but that could be the time of year. But there was fabulous popcorn cones and fruit kebabs which were shared in the morning which was great. When planning you’re trip, just be aware that there is nothing around without a taxi from this hotel - there’s some lovely local places nearby but you will need to get in a taxi. The beach area is incredibly well set up - the little train takes you there, there’s a full bar and restaurant, toilets, suncream and sun loungers. Overall it was a brilliant stay and would recommend the hotel for sure - would be even better once the refurbishments are done and there are a few more pools and the restaurant with a view is open again! Thanks for a lovely stay!

Très bon rapport qualité-prix.stue a 20 km de l'aéroport sud.vous devez prendre le bus 10 jusqu'à san isidro, puis le 111 jusqu'à l'arrêt las eras( n' oubliez pas de presser le bouton stop).puis vous descendez tranquillement a pied à las eras.c est tout petit :un café sur la place et deux petites supérettes.l hôtel est au bord de mer.tres bon accueil.chambres petites,mais avec vue sur mer.bon matelas,mais lits un peu branlants.sanitaires et douches en nombre insuffisants.petite piscine et plage de galets.tres grand salon cuisine ou l on peut se relaxer,a l'air et avec belle vue sur la mer.cuisine super équipée.petit dej très copieux (vous pouvez même faire vos propres crêpes). personnel de bénévoles au petit soin.navette gratuite pour san isidro et el Medrano tous les jours a 10h.conseil: prenez en court séjour et si ça vous plaît, prolongez!

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sadly a different experience. I was told my room would be ready at 2pm; the time came and went and the room still wasn't ready so the receptionist - who was very helpful - said she would give me a different room (number 614). Similarly equipped to the room I had last week unfortunately this has a connecting door to the adjacent room and the noise is terrible! I can hear every word spoken next door as loud as if the people were in my room. Also, despite being on the sixth floor, there is a lot of noise from the street outside. The rooms with connecting doors are only suitable for families not for people who don't want to have to listen to everything said by the guests next door. Sadly, I would not stay at the hotel again which is a shame as the staff are very pleasant and the hotel is well located for the cruise port.

Beautiful hotel. Large apartments, and great location with only a 15 minute walk to Los Abrigos. Close by shops and restaurants. The pool, bar and sports area were very nice.

me ha encantado la estancia en el hotel. He viajado por negocios y lo recomiendo.

Having visited Hard Rock in Ibiza, I was disappointed in this hotel as the standard did not live up to expectations. It was my sisters 30th and the hotel did not want to accommodate us as a family party of 10! The service was extremely slow and the staff were rude. The adult only pool had been closed, with no prior warning, due to maintenance and the pool bars were closed. As much as I appreciate that it isn’t fully into the season yet, it has put me of visiting again or recommending to friends!

My phone broke and i slept very little and told them what i a need so i could carry on with work and only 1 3 guys tried to help. Some of the staff was very nice i tipped the guy that came with the pizza he was very nice but he when i woke up it was bad and you told me i needed to lesve the room and i had to stay awake and it was ****

This hotel is right in the centre of Santa Cruz near the El Pilar underground car park and the pedestrianised shopping street El Castillo. We went up to the city from south Tenerife to see the Xmas lights which were amazing right outside our hotel and a short walk to Plaza Candelaria. We didn't take our passports which was a problem due to the new police regulations regarding hotel stays. However the receptionist Stephanie was amazing allowing us time and assisting us to complete check in by using photos of the passports held on our devices. The rooms can only be described as new and clean, not huge but ample for a nights stay. Great shower, beds comfortable, nice balcony, tea and coffee tray. Great breakfast and nice restaurant area although we didn't try the evening meal. I would certainly stay here again.

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

El hotel nos ha encantado. Tiene una cama grande. Cocina con electrodomésticos. pero lo mejor el jacuzzi q es muy grande.la piscina está también muy bien . El desayuno fueron 10€ a parte, y me pareció que estaba bien. En general Recomendable. Lo único q no nos gustó es que se nos quedó una bolsa con ropa y en vez de llamar a avisar la sacaron de la bolsa y no hubo forma de recuperar todo el contenido xq ya estaba mezclado con otras cosas

The best features of the hotel are the friendly staff (all are great without exception) and the direct access to the main road to airport which is about 15-20 minutes away. But there it ends. The hotel was grossly overpriced, the WiFi in my room so bad it cut in and out, I had to use mobile data, the bathroom floor was being pushed up by water from shower, the shower tray was cheap plastic and very slippy. The breakfast was very average and the least appealing of the three hotels I stayed in that week. The hotel lacked atmosphere, the dining room and foyer had terrible acoustics - high ceilings hard surfaces everywhere just a few people created a lot of noise. The hotel building was shoehorned into a tight space between other buildings such as a school and other commercial units. It is basically a tower block with a pool and gym on the roof next to the main road. Would I return? It’s average with only the great staff getting it up to 3 star rating, so only if there were no better options available.

The rooms were clean and modern - had all that we needed. The hotel was near the bus terminal so we took a bus to and from the Dunes. Breakfast was great - many options -- and the view from the upper floor - 24th? was spectacular. The beach was a few blocks away where we found restaurants such as the Papparazi which was a great choice. One issue is the elevator up to the lobby floor. It was a bit complicated, but a staffer helped us.

First we receiver a room on 6th floor, 604. Outside the hotel, aprox 1 meter from the entrance there is a highway with 6 files, heavy and fast traffic 24/7. It was like the beds were placed in the middle of the highway, no sleep that night, called the reception at 5:30 in the morning to change room. We had two choices, one at the first floor at the highway and one with the view to a black wall, but quiet. A small room, probably a single room because there were only one towel and one papercoup. Well we felt the odour in the bathroom but not as heavy as day two, today. I nearly throw up and had to leave the bathroom. It said it should be shampoo with conditioner but of course it wasn’t, it was very dirty in the shower with a lot of black mowl. The hairdryer was screeming when I used it. My husband booked this as a birthday travel and stay during his birthday. It is the most horrible stay we ever had in a hotel and we have made many trips. In the description of the location of the hotel you get the impression that it is just beside the beach. IT IS NOT!! You are located at the highway. Do not go here if you are not forced to. We moved out two days before our check out and moved to a very good hotel, far away from the highway and close to las Canteras. Ps to the manager do not bother to explain this. Do your work and see to that all Windows Will be changed to 4-glass.

Fading. Could be 5 stars but is only 3.5. The staff are nice but the main reason we used to stay here was the pool. However that now does not open until 12..or later some days and it closes at 7pm. Therefore on arrival it was closed and on check out day you cannot use it at all. The bar has no draught beer...just a few bottles and closes at 4 pm. Many people were trying to order during those times but nobody was there to take their orders. Sat and Sun there were 30 people plus on the roof until 8pm and wanted to spend their money but could not! Madness. Some days there was a life guard sitting by an empty pool and other days when the pool was busy..no lifeguard. The Aircon works but is noisy. The TV is an antique and most channels do not work. There was a heatwave but you get one free water each on day one but no more than that even if you pay for 7 or 14 nights. Wifi works but you have to login everyday. Hotel is in a great place but Las Palmas is noisy, dusty and a little fragrant at times! If the main company, Eurostars would look afresh here and spend some money on a refresh then this could be a 5 star. Until then we will stay elsewhere, most probably.

Hotel bonito y tranquilo

The hotel was ok.Very nice architecture reminding of Africa. They even have some real baobabs. But there was one issue why we will not return. The light in the evening was so dim, they you could not read the menu in the bar. Same in the rooms. They do not give the guests the opportunity to decide how much light there is in the room. No extra lamps or a dimmer. There is only this African savannah light everywhere. Also light from outside all over the day is dim, due to loggia construction instead of balconies. Difficult to read a book in the evening.

It was a surprisingly nice hotel and it exceeds my expectation to be honest. I booked two nights to stay in the Las Palmas city centre with easy access to Santa Catalina and Playa de Las Canteras. I did not expect fancy room, mega facilities, etc, but just needed a clean room for my stay. However, on arrival, the friendly and welcoming staff at reception allowed me to check in even before standard check in hour. The hotel was clean, new and refresh for me. The room was very new and very clean, with full kitchen facilities. You can cook small meals or make some snack during your stay if you like. It has a balcony with view of small alley/ narrow street of Las Palmas. There are also social working/ meeting space, laundry, sauna, gym facilities in the basement, which I did not have time to use. The air conditioning in the room is a plus and make you feel very cool and comfortable in hot weather. The hotel is in a very convenient place, with plenty of restaurants, bank/ A** and shops nearby. Walking to the beach is under 5 minutes with more activities to offer. For public transport, Santa Catalina bus station is around 5 minutes away, where you can get buses to the airport, south part of the island and San Telmo Bus Station which is near the historical centre. Overall, I like this hotel and would certainly recommend it to you if you would like to stay in Las Palmas. Everything is so convenient and yet it was not noisy at night, as I had a very good sleep.

El apartamento está muy bien ubicado y con todos los servicios. El trato del personal es de 10, me atendió Kevin a la entrada y me solucionó sin problemas un incidente que tuve. La piscina está genial, y el ambiente que se forma en ella también.

We enjoyed our stay at this excellent hotel. Breakfast was superb, so much choice and a sea view! Our room was perfect; comfortable, modern and quiet air conditioning. This hotel has a great location, close to the beach and nearby attractions. We highly recommend this hotel.

Really big rooms, very spacious and a nice cute small hotel with nice staff and good review. Good overall was good and different every night, could have maybe done a wider breakfast menu. The entertainment team was hit and miss. Aircon was weak so took 6 hours for the room to cool down, although they leave it on for you after check in thankfully so stayed at a decent temperature after check in. Sometimes issues with food temperature, and some of the serving staff a bit slow when waiting for cooked live items. However overall food was good. The main issue with the hotel is the sunbeds. They make a big fuss about not reserving them but there literally all always reserved and you end up way to the side or in the shade. The ones by the pool are comfy but the other ones are very lumpy. The hotel facilities don’t seem to be big enough for how many people there is. Not enough sun beds, luggage room full, can’t accom date late check out. However all in all the staff work hard and are polite, facilities are good and it’s got a nice communal feel and everything is laid out for easy use.