Hotel Dengan Gym di Tabuk Region, Saudi Arabia

I was disappointed with the room assigned to me because the water heater was not working. I reported the issue to the reception, and a staff member came to inspect it. He informed me that the hotel electrician was not available at that time and that the issue would be fixed the following morning. I explained that I needed hot water for a shower, and he said he would check with the receptionist—but he never returned. I called the reception again to follow up, and the receptionist told me that the staff member had reported the issue as resolved, which was not true. The receptionist then offered to transfer me to another room. I agreed because I needed to take a shower. Unfortunately, the new room was smaller and lacked some basic facilities. I called the reception once more to request a floor towel, but I was told that none were available at the moment due to certain reasons. Overall, the experience was very inconvenient.

The place is wonderful, but unfortunately, it doesn't cater to veiled women.

Before I came, I was like: 'What kind of resort charges me 25,000 for one night, and that doesn't even include transportation?' After I came, I was like: 'Okay, totally worth it.' I stayed at both Desert Rock and Shebara, and both are under Red Sea Global. After experiencing them, I can say both were absolutely worth the price. Moreover, this kind of experience is truly unique among all the places I've ever visited worldwide, just like Bora Bora in Tahiti, it's perfect as a ultimate travel goal for everyone's lifetime. Shebara is like an alien spaceship docking station, while Desert Rock feels more like a Martian base nestled in the mountains and valleys. Millions of years ago, this place was once a seabed, which explains the incredibly unique rock formations. The rooms are seamlessly integrated with the mountains, and every tiny design detail reflects an extraordinary aesthetic. Walking on this suspension bridge in the evening, gazing at this beautiful scenery, gives one a feeling of profound tranquility and wonder. Both of these hotels have now been added to my list of places I'll definitely revisit many times.

I'm usually too lazy to write reviews, but this time I have to. First, the pros: 1. The hotel room's avant-garde design is truly unique and worth experiencing for a photo op. 2. The staff are all incredibly warm and friendly, actively greeting you and asking if you need assistance. Now for the cons: 1. It feels like most of the staff are new and recently trained, as the overall service tends to be a bit slow. Scheduled pick-ups often arrive 10-20 minutes late. 2. The hotel's sea view isn't particularly stunning, and the water isn't clear at all. It's nowhere near as beautiful as the Maldives and fell far short of my expectations. 3. Most importantly, there are significant safety concerns. As an island hotel, the rooms don't provide life jackets, and there are very few lifebuoys in the common areas. Only guests who are strong swimmers would dare to go snorkeling directly from their rooms. Overall, the hotel's amenities don't match its price, and my experience was far below what I expected. Personally, I think it's worth staying once for first-time visitors, but definitely not worth a second visit.

The hotel is very beautiful; the staff's service, location, and sea view are fantastic. The food is amazing, and the chef is brilliant. I ordered Italian dishes for dinner, and they were delicious. However, I wish they would improve the breakfast menu or make it a buffet. Repeating the same main dishes for breakfast for three days was unsatisfactory, and we hope for better service.

قضينا وقتا ممتعاً ٢٥-٢٧ يناير في هذا المنتجع الفاخر جدا كل شي بيرفكت فوق الخيال لا استطع الوصف بدقه الموظفين رائعين مهنيين لديهم تدريب عالي وأخلاقهم عاليه . وأخص بالشكر الانسه ريناد والسيد منصور خالد اخجلونا من شدة حفاوتهم واهتمامهم قررنا العوده مراراً في هذا المنتجع شكرا لصاحب فكرة هذا الصرح في هذا المكان المناسب الخلاب وشكراً للاداره على اختيار هؤلاء الشباب الرائع وعلى الجوده في كل مكان بالمنتجع We had a wonderful time in this luxurious resort. Every was thoughtful and perfection and it was an indescribable experience. The staff are professional and highly trained and have been a great addition to our experience. I would like to personally thank Mr .Mansour and miss.Renad for their exceptional service. We have decided to come back again and would like to thank the resort and its sponsors for a wonderfully place. And most importantly thank you thank you

The hotel location is very near the airport. Also, the car rental company AVIS has a staff inside the hotel. I rent a car from.AVIS in Jeddah, I return the car in Tabuk. The AVIS staff can come to this hotel to complete the car return and use the same car to take me to the airport. It is very convenient. Other things of the hotel are good also

Good, clean hotel in a great location, friendly and helpful staff

First of all, I had to give a bad review for the service. I stayed for several days and asked the hotel to invoice me. As a result, I sent a message several times and opened one, and opened one for a day. The other days were not opened to me. WhatsApp sent a message in the past and could not be read back, and I have not invoiced it yet. The second is the facilities problem. There is no public washing machine. Laundry service is provided but it is very expensive. An ordinary clothes have to be 40-50 RMB. There is no water in the swimming pool. It is a decoration. There is no handheld shower in the bathroom. There is an overhead shower, and the hot water at night is not hot. The things in the restaurant are very expensive, much more expensive than the ones on the street outside. The price of a four-star is similar to the price of the five-star opposite. The price is very low. It is not recommended for everyone to stay and avoid lightning.

ممتااااز ونضيف وخدمه سريعه ، الاصنصير مو دايم فاضي لان مافيه الا واحد ف اكثر من مره اضطريت اطلع وانزل درج، لاحظت شي واحد وهو الفطور كانو مرجعين بعض الاشياء اليوم الثاني وكان لونها متغير مثلاً صحن الحمص مرجعينه نفس حتى كان فيه جزء مأخوذ منه وشفته ع نفس الشكل اليوم الثاني ولونه مصفر لانه من اليوم الي قبله واللبنه بعد وقت الفطور عندهم من سته لعشره صراحه وقت قليل .. مايجيبون الفطور للغرفه ولا يردون عالتليفون مطعمهم اصلاً الباقي لاااا يعلى عليه برضو عندهم حلى الاكلير لذييييذ جدا جدا جداً كان فيه بنت سعوديه من الريسبشن طلعت تبغى تاخذ كوب قهوه مسكينه وعلى اخر الوقت يعني محد بيشرب اصلاً وقام ناداها الطباخ ع ما اظن . كان مصري وقال لها ممنوعين وان صاحب الفندق مانعنا نخليكم واعتذرت مسكينه وراحت