Hotel Dengan Gym di Tennessee, United States

So I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret

Breakfst was excellent. Location was very good. Sink drained very slowly. Bath light took several minutes to reach full brightness

Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.

Great hotel, great location! Housekeeping did not replace items in room (toilet paper, cups, etc) but room was clean.

Awesome place to stay! Don’t look amazing on the outside but very nice on the inside! Would definitely recommend!

Excellent service, spotless rooms, and great accommodations. Very satisfied!

Good for family. Room size was good. Although hotel is at roadside, rooms are away from road, hence quiet. Hotel is also by the river and room balconies face river which is nice. One swimming pool is with slide and waterfal. Second pool at other end of the hotel is also nice. Breakfast is basic. It worked well for our family. In front of hotel, there is a stop for free public nostalgic bus (Blue line trolley) that takes you down to Gatlinburg center in a few minutes(Aquarium is last stop), comes at every 15 min. Otherwise it’s 15 min.walk to the city center.

The hotel is in a good location, close to Vanderbilt University, with acceptable hardware facilities, swimming pool and gym, and laundry room. The service is very poor, especially the room attendants are all Hispanic, do not understand English, and the work attitude is not serious, often forget to clean the room, or forget to put the daily hygiene products and coffee boxes, after the front desk complaint, no one manages, It is the worst experience I have ever encountered since I stayed at the hotel. The deposit at check-in has not been refunded so far (it has been 2 weeks).

Not a great experience. 1) When we arrived on Friday note, there was a sign on the only ice machine on our side of the building that said it was out of order. Should have been fixed since the sige didn't look like it was at all,new. 2) We went to the machines to get a can of soda and that machine said not to use $5's. OK. Put in .50 for the $2.50 can of Pepsi. Went to put in two $1 bills but the machine wouldn't take those either. We used a credit card and paid the $2.50, but weren't aboe to get the .50 returned. went to get a bag of jerkey treats for $5 but it wouldn't take an y of the 3 credit cards I had, even though we just used one for the soda. 3) Asked for a bar of soap and we were told there were none so we had to go to Kriger to but a bar of soap. Not everyone wants to take a bath and have the soap 4 fetet over their head in a kiquid dispenser. 4) Floors were dirty. Had to wear socks or shoes all the time. Wore white socks for an hour and the bottoms were filthy. In addition to that, there were several spots where the floors were sticky. 5) Pleasure to have the TV and when it wasn't working, notified the front desk and someone came immediately and fixed the problem. Great service. 6) Beds were extremely comfortable. 7) had the scrambled eggs for breakfast. I'm pretty sure they were powdered, but they were exeremely tastey

Having stayed here before, I had a little bit of an idea of what to expect. But it had been a while, so there were a few things that caught me off guard. There is only one negative that I can think of, and it's not a huge one, but I think it's necessary to point out.... 📱📱There were zero USB plug-ins in the room. There were a couple of different standard plug-ins that if you had the charging head for your cables, you would be okay. But between two people we had one charging head so it caught us a little off guard. It wouldn't take much to swap out an outlet in the living area. 🛏️The bed was comfortable. The pillows were comfortable and used the down alternative which was nice. As somebody who constantly has to check if hotels are offering down pillows and bedding, it's nice when I find that it's not there. 🚗 If you are planning to self park, do not drive up to the front of the hotel. That area is utilized strictly for valet parking. Go ahead and go to the underground garage near the corner of 4th and Demonbreun. You can access the hotel from that parking garage. 🚽 ☎ I meant to get a picture but the standard of luxury in the 80s still exists with a phone next to the toilet. Ahhh, simpler times. 😂️