Hotel Dengan Spa di California, United States

Staff couldn’t have been friendlier. Everyone was very helpful and nice. Only negative was the people in room next to us that were smoking skunk **** all night. Came thru vents and we felt like we had a contact high. We had asked for non smoking. Mexican restaurant was good. Had nice bartenders and great shrimp cocktail. Very open and airy.

Nice hotel, especially the lobby. Welcoming staff that offered us several water bottles. The room is good as well. Bathroom was alright but the shower drainage was terrible. Within minutes the tub filled with water up to my legs and didn’t go down, which felt unhygienic and really put me off. Also, for the price we paid and considering this is supposed to be a 4-star hotel, it would be nice to have slippers and bathrobes.

The lady at the front desk was very rude. I think her name was Martinez? Everyone else aside from her were very nice. Room was pretty good too.

Good option for an airport stay. The 12:00 check-out is very convenient if you have a later flight, since you don’t need to rush in the morning. The only thing to note is the airport shuttle. It didn’t arrive according to the timetable when I stayed, and I waited about 30 minutes without a bus, so it might be safer to allow extra time or consider another way to the air

Hotel was clean for the most part, except under the bed which was absolutely disgusting; but who goes under there anyway?  The front desk staff were nice, so no complaints there, or anywhere except for parking!!  Apparently there is a customer there that is “VIP” (which is what the front desk staff told me) and they are allowed to park their trailer and take up 5 spaces, even though the rest of us paid for our rooms too.  My family and I were here on vacation to Disneyland, so the second day we arrived later in the evening back at the lodge.  I understand we weren’t going to get our original spot, but there was NO parking.  My husband drove the entire lot twice and by pure luck someone had just left, otherwise where would my family and I have parked?  Location is great and the staff were friendly, but this experience alone would never allow me to book here again.

Air conditioner only worked properly 1 of the 3 nights of our stay. On our 1st night we had Facilities check or ac around 7 pm & 4 am. We were told they were having trouble with one of the chillers. We changed rooms after the first night of sweating. But the ac wasn’t much better. Hotel mgt. provided a box fan for our room. That helped! The 2nd night was comfortable. The 3rd and last was similar to night 1, AWEFUL!

I like it here it was very relaxing

Location: 5/5 The location of the hotel is simply outstanding. It is conveniently situated near popular attractions and local dining options, making it easy to explore the area. Whether you're in town for business or leisure, you'll find that everything you need is within walking distance. Cleanliness: 5/5 The cleanliness of the hotel is commendable. From the lobby to the guest rooms, everything was spotless. The housekeeping staff clearly take pride in their work, ensuring that every corner is neat and tidy. This level of cleanliness greatly enhances the overall comfort of the stay. Service: 5/5 The service at this hotel was fantastic. The staff were friendly, attentive, and always willing to help. They went above and beyond to ensure that my needs were met, which truly made my stay more enjoyable. Their professionalism and dedication to customer satisfaction were evident at every turn. Facilities: 3/5 While the hotel excels in location, cleanliness, and service, the facilities are somewhat average. Although they provide the essential amenities, there isn’t anything particularly remarkable. A few upgrades or additions could enhance the experience, making it more appealing to guests looking for a more luxurious stay. In summary, this hotel offers a superb location, exceptional cleanliness, and outstanding service, making it a great choice for travelers. However, there is room for improvement in the facilities. Overall, I would highly recommend this hotel and would gladly return for another visit.

Stopped here to break up a road trip. Convenient location next to the freeway. Rooms were quiet, with vehicle sound not an issue. Plenty of parking and a good inclusive selection for breakfast.

Nice, clean, modern hotel, amenities were good the only thing is that there's no pool only jacuzzi, at the time the kitchen/bar didn't have those many options but there's 10% off for the restaurant across the street.