Hotel Dengan Spa di Central Visayas, Philippines

I had a wonderful stay at Fili Hotel and was truly impressed from start to finish. The hotel is beautifully designed, with modern interiors and a luxurious yet comfortable atmosphere. Every detail, from the lobby to the rooms, feels thoughtfully curated and elegant. The room was spotless, spacious, and very comfortable. The bed was incredibly cozy, and the amenities provided made the stay even more convenient and relaxing. I also appreciated the peaceful ambiance, which made it easy to unwind. The staff were exceptional—friendly, professional, and always ready to help with a warm smile. Their hospitality truly made the experience memorable. The breakfast offered a wide variety of choices, which I appreciated. While there were many options available, I feel there is still a little room for improvement in terms of selection and variety. That said, the food was fresh and nicely prepared. Overall, Fili Hotel exceeded my expectations. I would highly recommend it to anyone visiting Cebu, and I’m definitely looking forward to staying here again!

Amazing hotel for Cebu travelers! The location is perfect — right in the city center and within walking distance to Ayala Mall. There are also great restaurants and spa/massage salons nearby, which makes everything very convenient. The staff were friendly, welcoming, and very accommodating throughout my stay. One small area for improvement would be the breakfast, especially the bacon 🥓. It looked and tasted like it had been reheated several times and had lost its appeal. Overall, I had a wonderful experience and would definitely recommend this hotel. 4.9/5.0 👍👍👍

Not the first time staying here, and will go back again. Location is perfect, all the necessities can be found within a walking distance. Amenities: All the important amenities are available except for hand towels and you have to beg for towels and pretty much the replenishment of amenities after the room is cleaned, far different from the last time when it was still Belmont. First room we were given had a very mouldy smell and which gave the kids and I instant headaches. They eventually changed it after about 4 hours of waiting and intervention by Trip.com. This really put a damper on things. Breakfast: Great, the variety is good, but it’s the same pretty much everyday. The beach: Within 5 minutes walk, but don’t you dare lose of misplace the beach pass paper tag, they’re very uptight about it. The beach if not the best beach, very rocky which makes swimming pretty uncomfortable. However, the pool area is awesome and there are sun loungers all around and that makes up for the unpleasant beach. They provide swimming towels too! I must say it has developed a lot since the last time I was here and I can only hope they will keep improving.

We did not have a bad experience at this hotel, though it lacked the local, authentic touches unique to the area. Mass tourism negatively impacted the island vacation’s genuine vibe. It has advantages in service, cleanliness, and location, but the concrete structures felt out of place next to the nature and greenery. Would I stay here again? Probably not.

Staff is friendly, the location is good and they have different pools and activities for kids. Great for families. One of the pools was closed for a few days which wasn’t ideal. Breakfast is very complete and the restaurants serve good food for a reasonable price. I would suggest having more kid friendly toilets both in the hotel rooms and around the pool area.

I will not recommend this hotel to anyone. Poor service. First time in my life I got to use the bidet as shower. We called the receptionist for our complain about the unbearable hot temperature of their shower and we are told that they will call the engineering dept.to respond to the issue. But after almost an hour of waiting (imagine, I already got my body pre-showered,because I stopped when I felt that the water is so hot) we got a call asking if we will be extending our stay. And luckily, it was my husband who answered the call. And calmly replied, “No, we will be checking out in a moment”. Because if I were the one who got the chance to answer the call, then I will say “we will definitely not extending our stay. And never to come again.” I decided to just use the bidet as shower so we can leave the place. I hope this will not happen to anybody. Their price doesnt justify the means. NEVER AGAIN! 😌

I have been using Costabella for nearly 20 years and have always considered it a pleasant, well maintained hotel. In fact I even got married here! However, during my most recent stay, the experience fell noticeably short of expectations. We booked a poolside room and, after check in, I was genuinely surprised to find that the room was on the third floor. Based on my many previous stays, I had always understood poolside rooms to be those adjacent to the pool at ground level. If you are booking a poolside room, be aware that this may not be the case and expectations should be managed accordingly. The room itself was a little dated in style, but it was clean, comfortable, and well looked after. Housekeeping was consistent throughout the stay, which helped offset the older décor. The pool area is relatively small but generally well maintained. Unfortunately, it was extremely crowded throughout the day due to the large number of day pass visitors. As a result, there were no chairs or loungers available for hotel guests for most of the day, which was disappointing. On a positive note, the beach area was clean and pleasant. The food was the main let down. The buffet breakfast would rate no more than 4 out of 10. Much of the food had not been replenished, including empty juice and coffee stations, and what remained was cold and unappetising. However, it was better on the second day. Dinner was equally disappointing. Several main courses were served cold and had to be sent back to the kitchen twice. In the end, we cancelled two seafood dishes altogether, as reheating raised concerns about food quality and safety. The steak, which was once a highlight of Costabella for me, was extremely tough and far below the standard I have previously enjoyed. Overall, Costabella still has many positive qualities, but this stay did not reflect the standards I have previously associated with the resort and this will be my last visit. Unless the quality of the food and the management of guest capacity improve, I would find it difficult to recommend Costabella based on this recent experience.

The facilities, location, the foods were all thumbs-up. However some front desk receptionists were kind od more accommodating and more careful to foreign guests as compared to co filipinos which supposed to be fair regardless of who you are. I suggest more training on this.

We really enjoyed our stay at Jpark hotel. My kids really love the waterpark and Pororo park. They have nanny service. Maybe next time will hire a nanny for my kids tho. Really recommended

I had quite a positive experience with Hotel Essencia. I particularly enjoyed the spacious room and welcoming staff. Location is a big win as it's walking distance to the Rizal Boulevard, Cathedral, downtown area, and the public market where the famous Painitan can be found. The only kicker during my stay was the unstable WiFi but I spent most of my time outside anyway so no big deal. I highly recommend this place!