Hotel Hot Springs di Saitama Prefecture, Japan

This was my first time staying at Super Hotel Kawagoe. The gentleman at the front desk was incredibly polite and helpful. The room was also very clean, allowing me to get a good rest after a tiring day of sightseeing. Plus, the hot spring bath was deep enough to soak my shoulders, which really helped relieve my fatigue. I was told breakfast was a 'healthy breakfast' and it was complimentary, but the variety of dishes was so extensive I honestly thought they should charge for it! There were even local specialties, so I had a hearty meal and felt re-energized for the day. My family has expressed interest in staying here too, so I'll definitely bring them next time. Thank you for a wonderful stay!

Service: The front desk service was exceptionally good. They patiently explained all the hotel's amenities and recommended local dining and entertainment spots. Every staff member greeted us, which was a nice touch. Highlight ⭐: They offer free alcoholic beverages until 9 PM, which were quite tasty. If you arrive late at night and the front desk is unstaffed, there's a self check-in machine nearby. Just scan your passport, and it'll provide your room number and door code. Facilities: The hotel bedding was very clean. The room was compact, fitting only a bed, a desk, and space for one large suitcase or two carry-ons. You can choose your preferred pillow from a selection, but the long pillow already on the bed was also very comfortable! Hot Spring: The hotel has a hot spring, and there's also a bathtub in the room for a private hot spring experience! It was incredibly relaxing, and the hot spring pool was very clean. Food & Drink: The hotel offers a complimentary breakfast, which was really delicious. The hotel's mini bread rolls were particularly good; I had several! Room: The room included conditioner with a wonderful scent, shampoo, and body wash. Downstairs, you could also pick up milk bath salts and soap. Basically, they had most things you could think of. The most amazing part was the three-headed charger and a large vanity mirror for women – absolutely brilliant and impressive! There are also many great restaurants near the hotel. I tried a yakitori place that was delicious and affordable, with many Japanese diners.

Highly recommend! We had 2 rooms, one with a private bath, the other was the special room on the 6th floor. The special room appeared to have the original materials and fixtures, which we appreciate. Everything was maintained very well. If I could suggest one thing, it would be having the carpet replaced in the room, as well as in the public spaces. Breakfast had a good variety of western and Japanese foods. The fixed course dinner was exceptional, from the presentation to the taste. One memorable experience for us was the table tennis. Our whole family had such a good time! Last but not least, the service was top-notch. From the moment we stepped in the hotel, Kitabori was there to welcome us and ensured that we had everything we needed. His professionalism and attention to details truly enhanced our stay! We would definitely stay there again.

Araki Kousen Ryokan was absolutely lovely and felt very welcoming for our family. This was our first stay at a ryokan in Japan, and while we were initially a little worried it might feel old or uncomfortable, it was actually very clean, cozy, and full of charm. The staff were incredibly kind and made us feel right at home, even helping us secure a dinner reservation at a local restaurant. The onsen was relaxing and the water temperature was just right. Breakfast was a highlight as well—delicious, thoughtfully prepared, and a wonderful way to start the day together. We truly enjoyed our stay and would gladly return with our family again.

I stayed here for one night on the 30th of April. The staff was incredibly nice and they even offered us drinks on arrival. The inn is beautiful and located right near the river, and also quite close to Chichibu (5 min by car). As for the main part, the onsen, it was incredible. Inner and outer baths both at the perfect temperature, especially the outer one being a bit warmer to counter the outside cooler temperature. The atmosphere was great both inside and outside. I am very happy with my stay and would come again!

I visited on a business trip, and it was great that the parking was well-equipped and I could enjoy the hot springs. I had dinner at Maguroya, located within the premises, and I was satisfied. It is a shame that I couldn't have breakfast because I checked out early.

Booked this hotel for overnite stay while on the way to Nikko. The are is quiet at night time. The room is just a standard Japan hotel room, though size is bigger compared to those in Tokyo downtown area. The hotel spa (or onsen) is actually few mins walk away (and need to go up to footbridge to cross the road). We drove to the spa mainly because there is a restaurant that we could have dinner. As we arrived late, we didn't try the onsen there. The spa looks good and staff there is very nice.

Located just off the train station, this business hotel is one of the best Route Inn hotels we have stayed with ample room and even an on-suite private bath. The onsen on the ground floor is large and well maintained. Breakfast is fresh local produce despite being a buffet style spread. Highly recommended if you are staying in Chichibu.

foreigners beware.  the bald headed guy with glasses at the reception is a terrible host. he declined to offer to show us to our rooms and help us with our luggage.  he also did not help with the luggage when we asked for help with our luggage out when we checked out. when we checked out he was also not friendly to help with taqbin. luckily familymart was kind enough to help us with our taqbin luggage

I stayed at this hotel for two weeks. Although the room was a bit small, every detail was thoughtfully taken care of. The front desk staff were very helpful and even used translation software to answer guests' questions. The hotel offers complimentary coffee and facial masks. The hot spring is open from 3 PM to midnight. Breakfast includes curry rice, grilled fish, tamagoyaki, and juice, among other options, all of which are well-balanced and tasty.