Hotel Hot Springs di Perak, Malaysia

Very good service by Sunway staffs, all smiles and patience and friendly with kids. My son is very happy from enjoying this Lost world zoo trip! 5 stars You can only check in after 3pm due to their small amount of rooms, so DO NOT come earlier! But the staff are really good to call me when room is ready so I really appreciate that. The location is also very good if you are planning to go Lost World, but other than that it is a pain in the ass to travel to old town or central area of Ipoh for good food, just secluded area. Prebook Jeff Cellar since it's in the same area if you want high end but good food. Sunway should not only sell their own products (white label) but also should include things outside like chips or medicine. Not really convenient when all the ground floor of hotel / inside Lost World doesn't have midnight snacks that isn't Sunway branded 😂

The location superb right next to Lost World of Tambun. The apartment unit spacious with 2 bedroom and towels provided. Check in instructions are also quite direct and simple with 2 parking lots provided. Only slight downside is water pressure slightly weak and the unit faces the Lost World of Tambun so will be hear to night activities sounds which only ends at 11pm.

The hotel was really good and convenient for our stay. The rooms were nice and comfortable, and my family really enjoyed it. Everything was great except the cleanliness — the towels had yellow stains, so that part needs some improvement. Other than that, the place was lovely and I highly recommend it! It’s a great choice if you’re visiting Lost World of Tambun, though it’s a bit far from the town area.

I had a truly pleasant stay at this unit! The place was clean, comfortable, and exactly as described—perfect for a relaxing trip. The host’s service was outstanding from the beginning, always responsive and helpful with any questions. What truly impressed me was how the host handled a situation where I accidentally left a personal item behind after check-out. Their prompt response, clear communication, and the effort they took to locate and arrange the return of the item showed great professionalism and genuine care. It’s rare to experience such thoughtful management, and I’m really grateful. Highly recommended for anyone looking for a stress-free and well-managed stay. I would definitely come back again!

If your plan is to visit the Lost World of Tambun theme parks, this accommodation is spot-on. However, also because of the close proximity to the theme park and its operating hours from 11am to 11pm, if you have an infant or child that is sensitive to noise, it can still be heard in the unit even though windows and doors are closed. The unit looks quite new with living room and rooms cleanliness is good. Cleanliness of the both toilets as there are odor needs to be taken care of. Overall still happy with the unit amenities and facilities (playground, swimming pool, onsen, gym).

We stayed here, just the two of us — And honestly… it was everything we didn’t know we needed. From the moment we arrived, it felt like the world slowed down. Just nature, silence, and the two of us. 💧 The villa — Private, peaceful, and beautifully designed. We had our own natural hot spring tub… soaking in warm water under the trees, just talking, laughing, and sometimes saying nothing at all. It felt intimate, real, and healing. 🧘♀️ The caves — Meditation cave was so quiet, we could hear our own hearts. Steam cave felt like a reset for the body. We didn’t rush anything. Everything there teaches you to slow down. 🍽️ Jeff’s Cellar dinner — This was the highlight. Fine dining in a 260-million-year-old cave — just wow. Romantic, calm, and full of little surprises from the chef. We’ll never forget it. 🌿 The overall experience? It’s not just a resort. It’s a space where two people can really reconnect — without noise, without distraction. Just you, your person, and peace. ⸻ We came here to rest. But we left with something more. A calm heart. And a deeper love. Thank you, Banjaran. We’ll definitely come back — someday, maybe just the two of us again. 🕊️

Came for a specific family function nearby the property. Have stayed here before too. Very good location, easy access, clean environment. Feel very safe in this property.

Close to Lost World of Tambun, clean & 'friendly user' apartment environment, fully equipped unit with water dispenser, kitchen for a microwave & refrigerator & even a washing machine. Can accommodate up to 4 people with futon. Will come again & also recome Pd kwn2. Thank you! 🥰

Very comfortable and cozy place perfect for family, I like the management very accommodating to assist us. I will surely book again this unit. The pool my kids enjoy so much. I like the onsen pool and sauna.

Fantastic stay! The pool with a hill view was amazing, and we truly enjoyed the wonderful hot springs. The room was well-equipped with everything we needed and very well maintained. It’s just a 1-minute walk to LWOT, which made everything super convenient. We’ll definitely come back again next time!