Hotel Hot Springs di Perak, Malaysia

The rooms was awesome. Can see The Lost World of Tambun from the balcony. The cooking utensils is provided but no cooking allowed. The Hot Spring pool is great and kids enjoy it. Location is central to go to most places within 15 to 20 mins drive. McDonald’s and Coffee Bean & Tea Leaf are nearby. Overall we really enjoy it....

My third stay at The Banjaran Hotsprings Retreat. The peaceful surroundings, exceptional hospitality, and attention to detail are exactly what keep me coming back time and time again. A special highlight of this visit was dining at Jeff's Cellar. The setting inside the limestone cave is simply breathtaking, and the fine dining experience was outstanding. Another wonderful stay, and I'm already looking forward to returning again.

The location of the property is excellent, and the building is well maintained. The unit is equipped with most essential amenities, including a refrigerator, washing machine, water heater, iron, and basic kitchen utensils. However, several advertised facilities were not functional during our stay, including the kitchen stove, chimney hood, living room ceiling fan, and TV. The check-in process could be clearer. I had to contact the property a day in advance to obtain the check-in instructions and pay a RM200 security deposit. The deposit was refunded a few hours after checkout without any issues. The biggest downside of this property is the ongoing construction directly in front of the building. There was constant noise from drilling and blasting, and the area was very dusty. Construction work even continued into the night, making it difficult to relax and causing me a headache. If you’re looking for a peaceful stay, it’s worth checking whether the construction has been completed before booking.

I booked a 3 bedroom suite. It was spacious, very clean and with an amazing view of the theme park. Everything was perfect except for the faulty bidet in the toilet but not a big problem. The self check in and out was easy with clear instruction. 10⭐️

Recommend if you are looking for a short trip, location is convenient, can go many places for food hunting. Best part is free complimentary tickets for Lost world Hot Spring and Night Park. We enjoyed ourselves with the petting zoo, hot springs and fire shows. The animals inside are very cute… Room is clean and staffs are friendly there. Feel warm as insect repellent lotion is provided. 👍

very2 satisfied. The location is very close to lost world. walking distance. The condition is very clean, comfortable. The facilities provided are also complete. Will definitely repeat and suggest to rakan2.

It was truly a refreshing and memorable experience. From the moment we arrived, the resort manager, Mr Chong, made us feel genuinely welcomed and well taken care of. Despite it being peak season with high occupancy, and our arrival late in the evening, he took great pride in personally showing us around the resort and its beautiful surroundings, including the Raja Brooke butterfly habitat. He also shared fascinating stories about the property and even kept us in suspense about why there were virtually no mosquitoes around the resort despite the presence of large fish ponds—a mystery that was only revealed to us the following morning at breakfast! The resort itself is beautifully maintained—clean, peaceful, and thoughtfully designed to blend with nature. I especially enjoyed soaking in the hot spring pools, swimming in the refreshing mountain spring water pool, and spending quiet moments feeding the fish with complimentary fish food provided by the resort. Highly recommended for anyone seeking a tranquil retreat. It is an excellent and peaceful escape from the city, offering a chance to reconnect with nature and unwind completely. The only minor drawback is that the access road can be challenging, but the experience is well worth the journey.

The owner required us to put in deposit of RM100. We manage to get to put our lugage in the unit before we get to check in. The door lock seem to have issues when we check in the door nob like spoil. The host does not provide additional key access unlike other unit we stayed before. And it is so inconvenient for us with family. Imagine if we only have 1 access card and if our family member went to swimming pool take the card we can't goes down to our carpark and we can't even goes to swimming pool,which mean we are stuck. Host just simply tell us to settle this problem ourself. When we get out the door was unable close and we have to force close it and ended up we can't open the door. Host end up getting locksmith to come open the door we were not able get in our unit for 5 hours. Luckily my kids have extra clothes to change after playing the pool. I can't imagine if my children were to stuck inside the unit can't get out. I hope the host will take a look seriously on the maintenance of the home especially the lock.

The property offers an excellent location with picturesque views of the theme park and mountains from the balcony. The onsen and swimming pool facilities within the hotel are notably comfortable and well-maintained, particularly when compared to those at the theme park. The primary area for improvement lies in the check-in process, which I found to be inconvenient. It required me to proactively contact the hotel or agent for instructions, rather than receiving direct communication from them. Despite this, I intend to book this property again on my next visit to Ipoh.

Rumah conner lot dgn view banjaran dan waterpark sangat cantik, sangat dekat dgn LWOT, jalan kaki 3 minit je, parking 2 lot, level 1 shj. owner vy responsive, contact kita dulu 3 hari sebelum date check in..very recommended!