Hotel Hot Springs di Perak, Malaysia

The location of the property is excellent, and the building is well maintained. The unit is equipped with most essential amenities, including a refrigerator, washing machine, water heater, iron, and basic kitchen utensils. However, several advertised facilities were not functional during our stay, including the kitchen stove, chimney hood, living room ceiling fan, and TV. The check-in process could be clearer. I had to contact the property a day in advance to obtain the check-in instructions and pay a RM200 security deposit. The deposit was refunded a few hours after checkout without any issues. The biggest downside of this property is the ongoing construction directly in front of the building. There was constant noise from drilling and blasting, and the area was very dusty. Construction work even continued into the night, making it difficult to relax and causing me a headache. If you’re looking for a peaceful stay, it’s worth checking whether the construction has been completed before booking.

We had a wonderful stay at Sunway Onsen Apartments. The check-in registration was smooth and hassle-free—the security guards were very familiar with the process and extremely helpful throughout. What We Loved: 1. Fantastic Views: We stayed in a corner lot unit that offered an amazing 180-degree view. We had direct views of the Lost World of Tambun on one side and Ipoh town on the right. 2. Comfort & Cleanliness: The apartment was overall very clean, tidy, and comfortable for our family stay. Areas for Improvement: 2. Air Conditioning: The air conditioning units took a bit longer than expected to cool down the space. 2. Bathroom Detailing: While the main areas were tidy, the bathroom floor could use a bit more thorough scrubbing to clear up minor dirt build-up. 3. Amenities & Towels: It would be great to have extra towels provided, especially for family groups. Suggestions for the Host: 1. Cleaning Tools: Adding a broom in the unit would be very helpful so guests can quickly sweep up small daily messes. 2. Trash Bins: Providing a larger trash bin (or extra plastic trash bags) would make waste disposal much easier for families staying multiple days. Overall, a lovely property with great accessibility to Tambun. We would gladly stay here again!

Really nice place for a relaxing getaway! Surrounded by trees, lakes and mountains, the resort is serene and quiet, and the caves really are unique attractions to wind down and free the mind! The yoga classes and jungle walk are also a plus point about this place. Staffs are friendly and helpful too! Their unlimited breakfast is also another attraction as they offer variety of choices. Overall it’s a worth visit despite the high price. Will definitely recommend this to friends!

We were very satisfied with our stay in Ipoh this time. All three rooms were spacious and the beds were very clean. Both bathrooms were also spotless. The apartment had a washing machine, dryer, and a water dispenser with cold water. We drove from Kuala Lumpur to Ipoh and arrived at 10 PM. The staff were very friendly and still replied via WhatsApp to guide us through the check-in process, which was also easy to understand. There's a convenience store downstairs from the building, and it's only a 3-minute walk to Sunway Lost World, which is super convenient. Although there's a construction site nearby, we didn't hear any noise at night. We'll definitely choose to stay here again the next time we visit Ipoh to see family or travel.

Sunway Lost World Hotel is a great choice for a fun and relaxing getaway! our room was sparkling clean and came equipped with a convenient smart TV, which made winding down in the evening super easy. A huge bonus was receiving the complimentary Hot Springs tickets, making it effortless to enjoy the warm, relaxing night baths after a day of exploring. The breakfast was really good with a great variety of options! The only small tip is to head down early, it gets quite popular, so if you go late, you might have to wait a little for a table as seating fills up fast. Overall, a wonderful stay with great perks, comfy rooms, and fantastic hospitality.

very2 satisfied. The location is very close to lost world. walking distance. The condition is very clean, comfortable. The facilities provided are also complete. Will definitely repeat and suggest to rakan2.

It was truly a refreshing and memorable experience. From the moment we arrived, the resort manager, Mr Chong, made us feel genuinely welcomed and well taken care of. Despite it being peak season with high occupancy, and our arrival late in the evening, he took great pride in personally showing us around the resort and its beautiful surroundings, including the Raja Brooke butterfly habitat. He also shared fascinating stories about the property and even kept us in suspense about why there were virtually no mosquitoes around the resort despite the presence of large fish ponds—a mystery that was only revealed to us the following morning at breakfast! The resort itself is beautifully maintained—clean, peaceful, and thoughtfully designed to blend with nature. I especially enjoyed soaking in the hot spring pools, swimming in the refreshing mountain spring water pool, and spending quiet moments feeding the fish with complimentary fish food provided by the resort. Highly recommended for anyone seeking a tranquil retreat. It is an excellent and peaceful escape from the city, offering a chance to reconnect with nature and unwind completely. The only minor drawback is that the access road can be challenging, but the experience is well worth the journey.

Overall, the stay was quite good. The room was clean and tidy, with a panoramic view of the water park. The downside was that the hotel contacted me a bit late after booking, which delayed check-in. Also, having to check out at 11:00 AM the next day wasn't very convenient, and I hope they can improve this. The hot water boiler in the room was broken and wasn't fixed in a timely manner.

We had a really nice and comfortable stay at H&W Onsen. The place is clean, cozy, and has a very relaxing vibe. The onsen was great — perfect for winding down after a long day. It’s also a good spot for families, with a calm atmosphere and friendly host - Weng who made us feel welcome. Overall, a lovely place to stay if you’re looking to relax and enjoy some quiet time together.

I like this place so much, very near to LWOT, i think this is the best place to stay if you are going to LWOT, just only less than 5 minute walk from the front door Free parking provided. The house and the amenities is just great. Very spacious and comfortable for families. Will stay here again in the future