Hotel Hot Springs di Perak, Malaysia

Pros : Room was nice , located just beside the Lost Worlds , is within 5 mins walk to the Lost Worlds entrance , room has no odours 👍 Cons : Lift access card is trouble , it so hard to scan and we always have to stand inside lift , try several times for the card to be scan , and parking is located at level 3 , the lift access card says “your card had no authorise to that level” , we have to go down to G Floor and then scan card again to Level 3. And also , another side was doing construction works so there’s some noise

Love the hot spring facilities offered by the hotel, especially when you get to enjoy a private hot spring and pool in the villa! And regardless of where your villa is located, there’s buggy service available 24/7. Yoga among nature was also amazing. A really nice place to relax within nature. HOWEVER, as a luxury resort, I was disappointed with the check-in service. Firstly, there wasn’t a clear indication of where the reception/lobby was, so our driver ended dropping us at the carpark. Once we were within the lobby area, it took a while for the staff to actually welcome us. Unlike the check-in service we saw another family receiving later in the day when they were dropped off at the main lobby, we immediately felt the difference. Btw, the resort should really consider lighting the direction into the lobby at night. Most of our private hire drivers have pointed poor signage/lighting to the lobby. Next, the jungle walk group was too large with only one guide. We could barely hear what the guide was saying at the back, so yes it was merely a walk for us.

Very suitable for families staying. Only one minute walk to the theme park. It is convenient for us and there is no need to drive here and there,and save a lot of time to reach the theme park.

Recommend if you are looking for a short trip, location is convenient, can go many places for food hunting. Best part is free complimentary tickets for Lost world Hot Spring and Night Park. We enjoyed ourselves with the petting zoo, hot springs and fire shows. The animals inside are very cute… Room is clean and staffs are friendly there. Feel warm as insect repellent lotion is provided. 👍

Very comfortable and cozy place perfect for family, I like the management very accommodating to assist us. I will surely book again this unit. The pool my kids enjoy so much. I like the onsen pool and sauna.

It was truly a refreshing and memorable experience. From the moment we arrived, the resort manager, Mr Chong, made us feel genuinely welcomed and well taken care of. Despite it being peak season with high occupancy, and our arrival late in the evening, he took great pride in personally showing us around the resort and its beautiful surroundings, including the Raja Brooke butterfly habitat. He also shared fascinating stories about the property and even kept us in suspense about why there were virtually no mosquitoes around the resort despite the presence of large fish ponds—a mystery that was only revealed to us the following morning at breakfast! The resort itself is beautifully maintained—clean, peaceful, and thoughtfully designed to blend with nature. I especially enjoyed soaking in the hot spring pools, swimming in the refreshing mountain spring water pool, and spending quiet moments feeding the fish with complimentary fish food provided by the resort. Highly recommended for anyone seeking a tranquil retreat. It is an excellent and peaceful escape from the city, offering a chance to reconnect with nature and unwind completely. The only minor drawback is that the access road can be challenging, but the experience is well worth the journey.

Very nice scenery from the high floor. Our room was not facing the theme park, so it was peaceful, with only a little noise from the nearby construction. The infinity swimming pool offers beautiful views of the surrounding greenery and is a great place to relax. One thing to note is that the poolside floor can become quite slippery when wet, so extra care is needed.

The property offers an excellent location with picturesque views of the theme park and mountains from the balcony. The onsen and swimming pool facilities within the hotel are notably comfortable and well-maintained, particularly when compared to those at the theme park. The primary area for improvement lies in the check-in process, which I found to be inconvenient. It required me to proactively contact the hotel or agent for instructions, rather than receiving direct communication from them. Despite this, I intend to book this property again on my next visit to Ipoh.

Rumah conner lot dgn view banjaran dan waterpark sangat cantik, sangat dekat dgn LWOT, jalan kaki 3 minit je, parking 2 lot, level 1 shj. owner vy responsive, contact kita dulu 3 hari sebelum date check in..very recommended!

We had a really nice and comfortable stay at H&W Onsen. The place is clean, cozy, and has a very relaxing vibe. The onsen was great — perfect for winding down after a long day. It’s also a good spot for families, with a calm atmosphere and friendly host - Weng who made us feel welcome. Overall, a lovely place to stay if you’re looking to relax and enjoy some quiet time together.