Hotel terbaik di Luxembourg

The reception and service desk are extremely busy and do not pick up at all. It is very difficult to get anything unless you go down n speak to them in person

We are very happy with our stay. The room was very clean and cozy. Friendly reception and very good breakfast. Very Convenient location. There is a bus stoppage just outside the hotel, you can go to anywhere with Free transportation in Luxembourg. They have free airport shuttle, hotel is very near to airport which may take maximum 5 minutes.

I stayed 2 nights at this hotel for business. I got to the hotel from the airport on bus 29 and arrived around noon. Was hoping to check-in early but was advised the check-in time was later, although I can check-in earlier if I registered to be an Accor member - which I ended up doing although didn't really want to. The hotel is located in a quiet/more commercial part of town within 10 minutes walking distance to the train station and a short bus ride (5+ minutes walk to the bus station) to the touristy part of town. For a 4-star hotel, I expected a bigger room, a bath tub and a pool but the room otherwise had all the usual toiletries and coffee/tea making facilities. Buffet breakfast was excellent with freshly squeezed orange juice although it was only on the 2nd morning that I realised that the cold cuts were on a table at the back of the restaurant. Although breakfast officially starts at 6am, food was still being taken out from the kitchen at 6:20am. Reception was helpful with directions but after I checked out, I got a SMS from my bank notifying me that I had a Euro 1 charge on my card by the hotel - not sure if it was because I requested a printed copy of the invoice at check out because if that was what the Euro 1 was for, then reception should have informed me beforehand? At approximately Euro 200 a night, not value for money in my opinion.

While it is a bit of a walk from the nearest tram station, the room was amazing. As a well designed physical space 10/10, interior design 10/10. Refrigerator and beautiful mid 20th century design red chairs were a visual knockout. The wall next to the bed had a panel that had to have been a hand painted “mural”, from floor to the ceiling a gentle blue gradation that was a joy to experience from the super comfy bed. I would definitely book a room the next time I visit Luxembourg City.

High level service from the reception. We came early, our room was ready, so we could check in before we went to the city centre. Located just a little outside the city, but you can take the tram for free and it stops near the hotel. You can also walk trough a nice park, it takes about half an hour. The room was very lovely and modern with rain shower in the bath. Friendly staff in the restaurant for dinner. Good breakfast.

Cet hôtel ne vaut pas le standing ibis styles. Il vaut à peine un ibis budget, et encore pour en avoir fait, il y a des ibis budget largement au-dessus de celui-ci. On a payé 80€ la nuit sans le petit déjeuner (tarif preferentie carte accor) (13,50€/pers en plus). La chambre (au 5eme): Très petite, avec une lucarne en guise de fenêtre, à plus de 1m70 de hauteur. Très peu de place, le lit est collé au mur, les coussins inconfortables ainsi que le matelas. Peu de place pour mettre une valise. Il fait très chaud et lourd dans la chambre, notre séjour était au 1er avril avec 10°C au plus fort de la journée et de la pluie tout le jour. Une chaleur donc inexpliquée. Impossible de mettre la climatisation qui fait trop de bruit et qui fonctionne à peine. Pas de frigo, pas de coffre, pas de bouteille d'eau habituelle pour le standing ibis styles. Heureusement, il y avait 2 verres, pour quoi faire ... on ne sait pas. La salle de bains : On peut se poser sur les toilettes en même temps qu'on se brosse les dents. Point positif : la douche assez spacieuse L humidité qui en ressort reste au plafond, qui par ailleurs, malgré le rafraîchissement récent de la peinture, commence à faire des cloques et abîmer tout le plafond. Absence de VMC dans la salle de bains, ce qui amène l'humidité dans la chambre et augmente ainsi la chaleur lourde et malsaine. Cette humidité reste la nuit entière. Petit déjeuner : Petit déjeuner à 13,50€ par personne... Quelle honte !! Jus d orange industrielle, mini vienoisseries industrielles quand il y en a encore. Les fruits moisis, du fromage et jambon bas de gamme pour ceux qui aiment le salé. A ce prix là, je fais le même petit déjeuner pour 4 personnes avec des produits de meilleurs qualités. Parking : Attention, ils indiquent qu'ils ont un parking à disposition. Quand on les appelle, ils nous indiquent de ne pas prendre leur parking, à 18€ les 24h, car assez difficile à manœuvrer. Il est préférable, selon leurs recommandations, de prendre le parking plaza juste à côté de l hôtel pour 3 -4€ de plus Parking plaza très propre et facile d'accès et de circulation mais à 40€ les 24h. On est loin des 3 - 4€ de plus. A ce prix là, j aurais préféré manœuvrer... Personnel : Un acceuil froid, distant et limite agressif, et le même comportement par la personne en charge du petit déjeuner. Le personnel est habillé en jogging, basket, sweat et tenue inadaptée pour un hôtel, et encore moins, pour un hôtel de ce standing. L'agent d'entretien est très polie et fait ce qu'elle peut avec le peu de moyen qu'elle a. On se demande d'ailleurs où va notre argent Hygiène et environnement : La propreté en chambre et en partie commune laisse à désirer. L ascenseur sent la vieille moquette, du rez de chaussée au 5eme étage, c'est long, très long avec cette odeur. Malgré les travaux annoncés, on remarque tout de même, le manque de volonté de l'équipe tant au niveau décoration qui n'a aucun sens et thème dans l'ensemble de l hôtel. Manque de goût, hôtel

First, the not-so-good. There was one staff member at the front desk who was less-than-friendly. There is no shower curtain, which renders it impossible to keep the bathroom floor dry. The toilet bowl is very low. There are lots of wasps near the breakfast area. The pillow was super flat. What I loved: the location - super close to downtown Luxembourg City. The breakfast offered a good variety of fresh and local foods (I did not pay separately for breakfast). The rooms were spacious with lots of electric/USB sockets. There was an air conditioner in the room. The bathroom was spotless and well-lit. Beds were comfortable. I did not hear from anyone else within the hotel, although I stayed at the hotel in August during peak season. The rooms were very clean. Breakfast was at a place with spectacular view.

酒店在郊區辦公區。安靜，設備好。服務員至少會英語。接待德語很流利。夜裡一點被電話吵醒，問是不是停在充電車位，非常不像話。

Excellent location, easy and plentiful parking (not immediately obvious which street to go down to find it), excellent service at the front desk with well spoken English (one guy in particular on the morning shift on 22 August - wish i’d asked his name). He helped me make an overseas phone call and was very sympathetic to my issue with my bank - he even asked me the next day if i wanted to make another call to resolve my issue. EXCELLENT service! On day 2 i told staff that the shower dripped cold water from rainhead while showering with shower rose - technician couldn’t fix so the offered change of room, free breakfast or 3 days free car parking - again, excellent service. The bed was comfy, ample wardrobe space, separate toilet, good lighting, can open windows slightly for air, bath as well as shower, huge towels, eco bins for recycling. Really nice cosy seating outside for ambient relaxing. Very close to tram station for FREE tram into city, and a shopping centre with dining and supermarket. Would definitely come again - highly recommend, and thank you!

«+» Updated modern stylish hotel. Nice location right next to the Luxembourg main train station. Reasonable rate (I paid $90 per night for my Superior Double Room). My room was big enough and designed nicely. Very big window, a lot of daylight in my room. Very comfortable bed. Super nicely designed bathroom. Big modern all-glass sided shower stall. Very high quality bathroom amenities. New strong hairdryer. Super fast Wi-Fi.   «-» A little unfriendly front desk staff. I did not get a sweet attitude from anybody from the front desk. Small TV. Electric plug situation in my room could be better.