Hotel berhampiran Kidoos Entertainment, Abu Dhabi

تجربة ممتازة جديرة بالتكرار حيث ان موقع الفندق ممتاز و أسعار الغرف فيه ملائمة جدا و هادئ و يناسب الأسر الموظفين ودودين جدا و سرعة في الإجراءات مع التعاون التام السريع في حل أي مشكلة الطعام في المطعم جميل جدا و متنوع و يناسب جميع الأذواق خدمة الانترنت سريعة

We were looking for a hotel for one night to spend the night before flying out of Abu Dhabi airport. We got to the airport by bus from the central bus station and, accordingly, we were looking for a hotel within walking distance from the bus to the airport. Also, we were traveling with small children and needed a kitchen to cook. This hotel met all our expectations: convenient location, cleanliness, fast internet, comfortable mattresses, kitchen, cooking utensils. In addition, seeing that we were with children, we were given a free upgrade and we got a room even better than booked.

I like the location, we had a rental car so it was quite easy to get to major attractions. The swimming pool was excellent. Hotel staff were a bit distant meaning not pro actively acknowledge your presence with a smile or a nod. We asked the concierge to break a US$5 bill into US$1 so we can tip the valet and house keeping but got refused. The reply was they don't provide such service and exchange it to AED is not worth it. Also there is no need to tip them. We were kind of unhappy with this as the valet and housekeeping make minimum wages and do except tips.

Pros: 1. Friendly staff 2. Two 1.5 litre water bottles are provided every day, which was super nice because I didn’t have to buy water and carry it all the way up Cons: 1. Standard rooms are a few buildings away from the reception on the top (3rd) floor 2. When checking in, I was asked if I wanted a smoking or a non-smoking, and I said non-smoking. Perhaps I was misheard because of the mask, but the smoke stench in the room was very intense and the only window in the room opened at a roofless narrow wall, so that was the closest to fresh air I could get. However, when I checked in, I barely had time to check the room, so I didn’t notice any of these things. And by the time I did when I went back to the hotel, it was almost midnight. I tried to call the reception at around 11.40 but no one picked up, so I tried the room service but they didn’t pick up, either. And I don’t know if it was the smoke or what exactly, but the room felt haunted :D And no, I’m not joking. Room 709, if you’ve stayed there before. Oh, and when I first opened the bathroom door, I was welcomed with a horrible sewage stench. I somehow had to sleep amidst all this, which I did, around 1am. I woke up to pray Fajr at around 5am, packed my stuff, and never returned again. I went down to the reception and told them I tried calling but no one picked up and that I specifically asked for a non-smoking room and got a smoking one, instead. I also asked if I could get a room that is not at the third floor but I was told I had to pay more because all standard rooms are on the top floor. I explained that I can’t pay more, so I was given the key to 809, instead. Room 809 was way better, which makes me wonder why I was given the worst room as a first choice. Perhaps I was being punished for paying a discounted price.

Staying at the City Seasons Al Hamra offers a mixed bag of experiences, with its strengths lying in location and dining, while some of its facilities show signs of wear that could impact longer stays. Positives: - Great Location: The hotel's location is advantageous for those looking to explore the city, offering easy access to local attractions and amenities. - Decent Buffet:The food at the buffet is decent, providing a satisfactory dining experience for guests. Areas for Improvement: - Room Update Needed:The rooms, particularly noted for their old carpets, are in dire need of an update to match contemporary standards of comfort and aesthetics. - Lack of Warm Water: The absence of warm water in the shower is a significant drawback, especially for guests looking for a more extended stay. For a short visit, this might be a minor inconvenience, but it could become a major issue over time. Overall, while City Seasons Al Hamra shines in its strategic location and offers decent dining options, the condition of its rooms, specifically the need for modernization and the issue with warm water availability, suggests a pressing need for renovation. These improvements could significantly enhance the guest experience, ensuring comfort and satisfaction for both short-term and long-term stays.

Everything was excellent a special option Ep Club! So amazing service and delicious food! Private beach with white sand and warm pools! Super small aquapark for kids and beautiful rooms. I have only 2 small minuses: you can’t buy there any sunscreen for kids (they have next to the beach own but…) and they don’t have indoor pool 😞

Booked a superior room with city view and had a free upgrade to luxury room with sea view which made our stay more special. Staff were very nice especially Ms. Allen in the reception. The room was so clean. Many options for breakfast. Location within the city center. We had a great stay.

Good location, decent hotel and value for money. Stay at higher floor to reduce noise from resturant

This is a budget hotel, so no frills But centrally located, easily accessible, excellent rooftop pool and very good staff. Right from Tushar Mukherjee at the front desk who went the extra mile to take care of our comfort to the room service executive , totally the valet Kumaran who always greets you with a smile and a warm greeting ! Definitely recommended👍

I stayed in this hotel in two different occasions and I have been very happy. The hotel has a free shuttle from the airport,terminal A (it takes just 10 mins)and another one that brings you to the mayor attractions of Abu Dhabi. The room was nice and clean,breakfast was excellent (buffet) and as a plus there is a swimming pool on the top floor to chill a bit before taking the connection flight. The staff is very nice too.I recommend this hotel!