Cari Pangsapuri di Interlaken

The guestroom was good, very clean & hotel amenities ”Pure Herbs” was very good. Front office staff & Housekeeping was kind to provide a few more additional bottles for our 3 nights stay. Our room was facing the road but we had very quiet & peaceful rest. The view from the window was breathtaking. The staff at the restaurant provide excellent service and took care of us very well during our stay. We will definitely come back to stay again when in Interlaken. The location of the hotel can be access by bus 103 from both Interlaken west & Interlaken ost train stations or a 15 mins walk from Interlaken Ost train station. Very convenient. Easy to locate. However, it will not be the place for the budget conscious. You are in Switzerland anyway, pamper yourself to the high ”quality of life”

Ein unvergesslicher Aufenthalt! Die traumhaften Zimmer mit Blick auf die Jungfrau, einfach Weltklasse! Wir sind zutiefst beeindruck - die Liebenswürdigkeit und Freundlichkeit der Mitarbeiter – das ist heutzutage nicht mehr selbstverständlich. Die neuen, mit viel Liebe gestalteten Zimmer und Räume, die Details im ganzen Hause, die Blumenpracht – einzigartig. Küche und Service waren excellent. Wir wünschen dem ganzen Team viele glückliche Gäste. Wir kommen wieder!

I was really worried about how good this place is because of the reviews I read, I also thought the room will be too small like London hoyel rooms. Yo my surprise the hotel is Amazing and the standard room size is perfect for one or two people. Bed is very comfy. Also the air conditioning works perfectly fine, I live in a region with cooling is critical and I absolutely liked the room temperature although air conditioning is a real issue in Europe. They have Ritual products in the bathroom, and you can connect your netflix to the TV. Breakfast is very good, hotel has access door direct on train platform (this is amazing) . Staff are professional and pleasant. I looked around other properties in Interlaken East and West, they are mostly tired, cheap looking hotels, the Dorint is a 3 star but my experience is rather 4 star standard. I absolutely recommend it. Don't look elsewhere.

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

Our 1st impression of Hotel Krebs was great! Reception was warm & explained in detail the hotel policies. Our room gives us a feel as though we are living in the lap of luxury! The perfect blend of size & style, we are amazed with their spaciousness & exquisite decor. They provide bedroom slippers provided, toothbrush, shaver & cream, cotton pad, safe, hair dryer, etc. These advanced amenities definitely make our stay nothing short of perfect. We enjoyed our stay very much! The location of the hotel was awesome. It's just a few minutes walk to the Interlaken West Station. There's also many different buses u can take to many different beautiful attractions like Lake Brienz. I have seen many reviews about the cheese fondue from their restaurant. We tried it too & was so in love with it. As we brought our 3.5yrs old child along, we can only have cheese fondue without alcohol. We replaced it with apple juice at an additional cost of 5chf. Indeed food was really good! And the waiters were really kind & friendly. They were very kind & patient with our little girl. She was given colouring materials for entertainment. Thanks to the waiters. We had lots of laughter while enjoying our meals. Oh yes, there's a big fluffy black cat who often patronise the hotel & restaurant. It usually sleeps on the first chair near the left of the entrance. Staff of the hotel & restaurant are really nice, loving little animals & taking care of them very well. Overall, it was a very wonderful experience staying here. We would gladly come back again!

Pros: location near train station, comfortable bed, good shower Cons: no a/c (temps were in the 90s), inadequate storage in room (fortunately, there was a bathtub we didn't need, so used for storage). Makeup mirror on wall was so high the very bottom of it was 5.5 feet off the floor; not even my 5'10” husband could use it Rooms facing street were very noisy, even with windows closed. Even with Do Not Disturb sign on door, staff would enter room--without knocking. Worst problem was rude staff, from the owner on down. Employee who accompanied us to room said it was cooler in room than outside; we found that opening windows in 2 sides provided a breeze that made the room feel cooler. Staff closed windows when we were out; owner was aggressively unpleasant, telling us in a loud voice the room was cooler with windows closed. Washer and dryer were difficult to use, stopped before the money (more than required) we put in ran out. Employees couldn't resolve problems and were nasty about it.

We are a family of 4 and finding a room for 4 in Europe can be a challenge. Hotel Derby was perfect for our family, the room for 4 was a great set up. They managed to fill the room with many nice amenities you would find at a chain hotel. The breakfast was very good and they had a lot to offer. When I arrived my suitcase had cracked and I was so worried about making it for the remainder of the trip and the flight home to USA. I asked at the reception if they had any tape I could use, a few minutes later they brought me some duct tape and scissors so I could tape the crack in my suitcase. It was an absolute lifesaver. I got through the trip and made it home. They saved me from a potential disaster. Very much appreciated. You can expect great treatment if you stay here.

Very modern look, somewhat sterile seeming, in keeping with it sharing facilities with a care home. However, the staff was very warm and welcoming, and the location was perfect for easy access to the Interlaken Ost train station for our trip to Jungfraujoch. Also easy walking distance to many restaurants and to the funicular railway up to the Harder-Kulm. Though it seemed a bit incongruous to the care home setting, it was possible to be served beer, wine or a limited selection of cocktails in the common area. You could also bring in food or have pizza delivered, to enjoy in the common area.

Usually when you think of the term ”tourist trap” you think of a restaurant or an excursion of some sort. In this case, it's a hotel. This hotel is well-situated in the heart of Interlaken (the city of which is in itself a tourist trap but that's a different review). It also has a nice name and a regal exterior. It unsurprisingly seems to attract a lot of guests (myself included) as a result. I certainly regret staying here. I spent three nights here with my wife amidst a warm week in the area. Some of the highlights: - unbelievably old rooms with old, smelly carpets and dirty, peeling wallpaper - no air conditioning, simply a cheap plastic fan stocked in the closet of every room - very shoddy cleaning service in which clothes are left lying on the floor, coffee pods are not replenished...really not much is done aside from making the bed - very condescending front desk staff, namely one gentleman in particular who was unfortunately not wearing a name tag - kind and hard working breakfast staff at the restaurant which is unfortunately quite understaffed It was strange that in just three days at the hotel we noticed a very large number of visibly dissatisfied guests. All in all I recommend not staying here.