Hotel 4 bintang Interlaken yang Popular

Our 1st impression of Hotel Krebs was great! Reception was warm & explained in detail the hotel policies. Our room gives us a feel as though we are living in the lap of luxury! The perfect blend of size & style, we are amazed with their spaciousness & exquisite decor. They provide bedroom slippers provided, toothbrush, shaver & cream, cotton pad, safe, hair dryer, etc. These advanced amenities definitely make our stay nothing short of perfect. We enjoyed our stay very much! The location of the hotel was awesome. It's just a few minutes walk to the Interlaken West Station. There's also many different buses u can take to many different beautiful attractions like Lake Brienz. I have seen many reviews about the cheese fondue from their restaurant. We tried it too & was so in love with it. As we brought our 3.5yrs old child along, we can only have cheese fondue without alcohol. We replaced it with apple juice at an additional cost of 5chf. Indeed food was really good! And the waiters were really kind & friendly. They were very kind & patient with our little girl. She was given colouring materials for entertainment. Thanks to the waiters. We had lots of laughter while enjoying our meals. Oh yes, there's a big fluffy black cat who often patronise the hotel & restaurant. It usually sleeps on the first chair near the left of the entrance. Staff of the hotel & restaurant are really nice, loving little animals & taking care of them very well. Overall, it was a very wonderful experience staying here. We would gladly come back again!

Interlaken is a beautiful, quaint little town and the Stella hotel is in a great location close to the Interlaken West train station and near the landing field for paragliding, both of which were great for us. Our room had a stunning view of the mountains! The breakfast was so good with fresh croissants and fruit and a self serve omelette station and espresso machine as well as bacon, sausage and scrambled eggs. The breakfast room is lovely and Jean, the food manager on most days we were there, is a gem. So attentive and sweet. Astrid at the front desk was helpful too. My husband used the small workout area and pool which has glass all around with a lovely view. Our main disappointments were with our room. Though spacious, it was very dated with exposed metal rods supporting shelving and random furniture and an old lamp in the seating area…Not like the website photos. The biggest functional issue is there is no AC. Because it was unseasonably warm for October, we had to leave the glass doors open and could hear all the street noise early in the morning when we were trying to sleep. We requested a fan for white noise (thank you, Astrid) and that helped some. I can’t imagine staying there when it’s warmer. With that said, we were not in our room except to sleep so we still enjoyed all the positives of the food, location and helpful staff.

Hotel yang hebat dengan kemudahan dan perkhidmatan yang menakjubkan! Lokasi sangat bagus, sarapan pagi sangat bagus dan meja depan sangat ramah. Bilik perniagaan sangat disyorkan.

酒店不論設施還是服務非常好！地理位置也很方便！巴士只需要10分鐘便前往中央車站，附近有不少餐廳選擇及購物的地方，乘搭一個站巴士或步行約700米便有超級市場

I stayed in the hotel for 3 nights in May 2023 & our room was on the 7th floor. The view was truly amazing from the room. The room was spacious, clean & beds were comfortable. Bathroom are in good condition, but needs upgrade. Room has a balcony with table & chair, with fully opening sliding door, it was really nice sit out. Staff at the front desk Melanie Dennler (Front Office) was very helpful, polite & courteous during our stay. Only issue was the breakfast, which was same every day.

Hotel is well located nearer to Interlaken Ost station (bit of walking expected). Be sure to have luggage that have wheels. Ameneties are available for bathtub and shower if staying in the junior suite. Lovely view of the nearby mountains and paragliders who r landing. Easy walking distance to restaurants/shops nearby for food, souvenirs and shopping.

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

The most impressive thing was the super helpful and friendly stuff! The hotel is quite close to the train station, on the Main Street, our room was large and comfortable although it had a bath which was not so easy to go in and out. We had great tips from the reception stuff about places to eat and visit. Nice breakfast

Pros: location near train station, comfortable bed, good shower Cons: no a/c (temps were in the 90s), inadequate storage in room (fortunately, there was a bathtub we didn't need, so used for storage). Makeup mirror on wall was so high the very bottom of it was 5.5 feet off the floor; not even my 5'10” husband could use it Rooms facing street were very noisy, even with windows closed. Even with Do Not Disturb sign on door, staff would enter room--without knocking. Worst problem was rude staff, from the owner on down. Employee who accompanied us to room said it was cooler in room than outside; we found that opening windows in 2 sides provided a breeze that made the room feel cooler. Staff closed windows when we were out; owner was aggressively unpleasant, telling us in a loud voice the room was cooler with windows closed. Washer and dryer were difficult to use, stopped before the money (more than required) we put in ran out. Employees couldn't resolve problems and were nasty about it.

Excellent welcome! I arrived by bike and I have been perfectly served. Thank you for that! The breakfast was delicious too. Many different Swiss delicacies and waiters pay attention to detail. I strongly recommend the establishment