Hotel berhampiran Auckland Town Hall, Auckland

2nd time staying here since we arrived in Auckland. Really like this accommodation, staff are really friendly and helpful. Room could have been slightly cleaner but nothing to complain about. Would highly recommend this accommodation especially if you are on a budget with the kitchen facilities.

Fast check in process, complete amenities and comfy room. Express check out and enjoyable stay. Small issue with safety deposit box which keeping error status. Anyway concierge help opening it with key. Problem solved. Reception was kind and giving my kid small squishy toy. Appreciate this small matter. Hotel location in tourist area and connected to ******, so many people in neughbourhood with choices of restaurant, bar and mini mart that open till late.

**Review of Kiwi International Hotel, Auckland** During my stay at the Kiwi International Hotel in Auckland, I was greeted by an unfriendly and cold reception from an island woman at the front desk. If it weren't for my pre-paid booking and the exhaustion from a long flight, I would have left immediately. Despite the unwelcoming start, the rooms were comfortable, though the windows were rattling and let in cold air. The hotel's location is quite central, just 100 meters from the lively nightlife of K'Rd and 200 meters from Uncle Man's, the best Malaysian restaurant in Auckland.

Stayed for a week for an intense work trip and it was really nice to come back to this very clean and comfortable hotel every night. Reception staff were great, especially Shane who was incredibly personable and helpful, he went above and beyond to make sure I had everything I needed.

The main advantage is the location, just off the main shopping area of Queen Street, less than 10 minutes walk to the Viaduct and Britomart areas. Supermarkets less than five minutes walk, SkyCity just up the road, etc. The building itself is nothing flash with a small reception area and two small lifts. We stayed in a 2 bedroom, 2 bathroom apartment on the 7th floor and the apartment was quite comfortable and had plenty of space to relax. The WiFi worked well. The small kitchen had the basics we needed to have breakfast and prepare a light meal and snacks. One bathroom was an en suite off the main bedroom whilst the other bathroom was larger and contained the washing machine and dryer. Unfortunately we suffered from the construction noise in the street outside which of course is nothing to do with the hotel, but meant we had to sleep with the air conditioning on rather than have a window or sliding door open. There was less noise on the weekend but there was still some construction taking place.

Ideal location to explore Auckland. Clean, tidy and bright. Facilities and all amenities are considerately provided. Staff are so kind, helpful and hospitable. My encounter with Jamie in the front desk was a happy, serendipitous and memorable experience. He tried to help and delight me in every way possible. With my injured waist, he even helped me to carry my luggage downstairs. The feeling and vibe was extraordinarily positive. I recommend.

在前台的工作人員非常熱情友好，而且回答了我們有的任何疑問。雙卧室套房位於22樓。對套房的清潔非常失望。淋浴底座和浴室櫃周圍充滿了霉。地毯上的污漬，牆壁和門上的污漬污垢，剝落的油漆，洗衣機中橡膠上的霉。淋浴在打開開關后聞起來像腐敗物。茶罐里沒有普通的茶。我們在門上留下了一個標籤，以獲得客房服務，但當我們回來的時候，床已經收拾過了，但沒有桌子被擦拭過等等。我們不會再住在這兒。

You get what you pay for and this hotel was the best deal in town when I visited, short of staying in a hostel. Great location close to the train and the Arena. The hot water in the shower was powerful and plentiful, and so was the wifi, the two top things I look for in a room. However there are no frills. There is no shelf in the shower, meaning you have to lay your soap, shampoo, razor and anything else you take in there on the floor. There is no plug for the bathroom sink. There is one small metal writing desk and that is the only surface to lay things on, no drawers or dressers or bedside tables. The walls are thin and a couple of nights my noisy neighbors woke me up. Bring earplugs. I found the staff efficient and mildly friendly if you put in the effort to make them feel good. Having said that, I'd absolutely stay again. The price, the shower, the location and the wifi make this an excellent low cost option for staying in the city

The brand-new hotel is conveniently situated in the central area, making it a fantastic choice for exploring the city by location. We tried the breakfast served daily in the restaurant, and it was fantastic. The lobby is relatively small, and you can see crowds cramped outside the lift at times. The service at the concierge could be slow at times. There was no ambassador status recognition during my stay, which is disappointing. During my stay, there are no gyms inside the hotel, and you will have to walk for quite a while to reach one nearby.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.