Cari Hotel 5-Star di Toronto

入住的酒店時候前台告知：mini- bar中的非酒精飲品全部免費，因為已經預付過了。 之後，送來一些甜品。 夜間有人敲門，問需不需要開夜床服務（turndown service）。 臨走被告知有額外收費：facility charge12刀、Neighbourhood Mktg4.89刀。這是入住就必須收取的。

還是挺滿意的，住的還不錯，住了10天，周邊也是都逛了一下，餐廳的也吃了幾回。spa也是體現過了，整體還不錯的。就是外部在建造，聲音白天總是滿糟的，還有就是消防車，一天可以聽到很多回。洗漱用品這些不是每天主動提供的，都是需要説明再有，服務態度可以的。至少品牌在的。希望下次過來可以有更好的入住體驗。

非常sustainable的酒店😂忘帶牙膏了打電話説沒有牙膏提供 $650CAD➕一晚的價格瓶裝水居然也收費$7一瓶 沒有任何備品但是有收費Amenity Fee $29一晚..有1.5語 服務態度還可以 健身房沒有view 泳池就夏天開幾個月 最近維修樓頂bar也不開 攜程上訂的含雙早的價格其實就是每天有$60的breakfast credit 價格略貴 實際吃下來一個人就要$60 超出的部分和tax要額外補 味道中規中矩

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.

酒店位置很好，房間很乾凈也很有設計感，住了3天安迪房。服務也很好，半夜要開水服務員一會就送過來了。美中不足的是老房子出水和下水有點不太好，水龍頭的水放出來都是白色的。屋頂泳池風景很好不過水有點涼。

Really nice and clean room , the staff was very helpful, will be coming back.