Hotel dengan Balkoni di San Jose

The city view was the best part, we got picked up from the hotel for a day tour. Tour guide said we’re in the new buildings area but it’s still unsafe at night so don’t go walking around, but the hotel itself was five to ten minutes from everything else, in the day we did walk around and felt safe, the park is right next to it which was nice to see and of course the stadium, cleanliness and guest services were great accommodating, we had our anniversary dinner at their restaurant and it had great views but service was slow and food was only okay, could’ve/should’ve eaten somewhere else, the best part was the pool on the highest floor, the top four floors were apartments, but the pool is on the highest of their floor, the jacuzzi wasn’t warmed and they warmed us that it wasn’t, but the pool itself was nice to swim in, stayed there for a little over an hour before going to dinner, would definitely go book again

I had a 5 star experience here for 8 nights and enjoyed a beautiful room overlooking the golf course and mountains. The room service was exceptional particularly the quesadilla and the pasta dishes. The pools were sensational and even tho it was packed there was plenty of room for everyone. The spa was well worth it (ask for Laura) she is the best! I had great housekeeping from Maria on the fifth floor and my favorite bellman was a gentleman named Carlos. Everyone was very friendly and when there were any issues at checkout or checkin they were resolved quickly by the excellent customer support team of Caleb, Jackeline & Gianina all of whom provided impeccable service.

Accueil personnalisé, petit cookie d'accueil, personnel très à l'écoute. Chambre très spacieuse et calme, lit très confortable, pression de la douche ok. Pas de sèche-cheveux dans la chambre. Petit-déjeuner très bien.

Good communication, via e-mail, prior to stay as I needed a refrigerator in my room. That was arranged in advance for me. Primarily due to traffic the property is about 30 minutes from the airport. Check-in was smooth. I think this is an older property, but my room was clean comfortable, no obvious wear and tear, renovated bathroom with standup shower and actual towel hooks (seems to be a rarity at many properties these days). All staff was very friendly. The property is somewhat misnamed (at least for a non-resident). The property is not within safe walking distance of the well known La Sabana park. By ‘safe’ I mean it appears that there is at least one major highway that has to be crossed. The grounds around the pool are well-maintained. Plenty of loungers, towels, a couple of covered beds available, but I didn’t see any umbrellas, so the pool was a non starter for me after although some shaded areas in the afternoon. Also, strong wifi in the pool area. The wifi just outside the lobby area was not great. But the wifi at the sports bar in the lobby area covered the front of the property. Note that a password is needed for both the hotel and the sports bar. I did get a takeaway dinner from the restaurant. Food was substantial. A bit strange in that I couldn’t charge it to my room, but if I ordered the same via room service, charging to my room would have been OK. Not a big deal. The breakfast buffet, which I tried once was good with made to order eggs, albeit a bit pricey I thought. The sports bar food was OK, weak house alcoholic drinks. There is a walkable neighborhood behind the hotel. The property uses Gold’s Gym for its gym (free of charge for guests). There is also a sports bar, a Denny’s, a Subway, a supermarket, a ******, and a pharmacy all within a minute walk of the property. Maybe there is a tennis court in the vicinity? I saw many women (but not as a group) with tennis rackets walking through the property. It is a no smoking property, including outdoors. That is a plus. Also, my floor had a filtered water and filtered ice machine. Uber into downtown San Jose works well, but allow for traffic. One trip took me about 15 minutes, returning from the same location, midday took 45 minutes, Plan accordingly. Normally, I’d give a 5*, but in this case just a 4*. I am a IHG Platinum, asked for 1 PM checkout (one hour late). Front desk said all arranged (I re-verified on the morning of checkout day). I had a meeting at noon and didn’t want to be interrupted. Front desk assured me that housekeeping would be advised accordingly. Sure enough, housekeeping was knocking on my door at 12:05 asking when I was leaving the room. The lack of communication between departments is very frustrating. This was a multi-night stay for me as I needed to be in the vicinity for a bit. With the exception of the housekeeping knock prior to my agreed upon checkout time, no complaints.

This was our first time in Costa Rica and this hotel was a great start to our adventure. They had the shuttle from the airport and beautiful accomidations. Breakfast was fantastic! We escaped the cold in Ohio to come to warmth and luxury!

I payed a night through booking, but when I got to the hotel they had no availability and I had to leave and find another hotel at night after 12 hours flight. It’s been almost two years and I spoke to the managers but they still never refunded me nor help with a free night stay or even a meal nor helped me solve this or find out what happened….I still pass by today but they kept the money and avoid the conversation..horrible That’s how they do it there, mr Hugo gerente de operaciones is the one who created the whole problem and avoids all convos..be aware

Perfect hotel

Stayed here for a total of 6 days before and after a group tour. Rooms vary: I had 426 and 405. The latter had no window and felt a little claustophobic, despite its size. Lift was out of action (and I sensed this was not just a temporary issue) and, on a few occasions, room card did not work, which was inconvenient. However, on the positive side, beds were very comfortable indeed and the breakfast (Costa Rican) was excellent (and not the same each day). Breakfast staff and the evening bar staff were all very friendly and helpful.

We stayed twice at Bougainvillea, 3 nights at the start of our birding tour, and one night at the end. It is a great introduction to Costa Rica and birding. We really loved the garden out the back, which had plenty of new birds for us. The buffet breakfast in the morning was probably the best on our trip (the only one that had a good muesli for me!) and the restaurant catered well for gluten free and vegetarian diets, with enough variety when staying a couple of days. The sandwiches are highly recommended. The rooms are spacious. There is a security box that works, and WiFi is flawless. There is a fan in the rooms but no air conditioning, and on the hot days we were there I did find the rooms a little too hot in the evenings when trying to sleep. It does cool down to around 20 degrees overnight, but that is a little hot for me. Service from all staff was excellent. They do money exchange at reception and help organise taxis for going in to San Jose. This hotel is very popular with western birders arriving in the country and it lives up to its reputation. Highly recommended.