Hotel Dengan Pools di Sabah, Malaysia

This is our family trip to Malaysia, and we have two elders and a baby with us. Considering the check-in time was 3 AM, we booked two days so we could enter early in the morning and rest. Honestly, when you’re traveling with family, you just do whatever is most convenient as long as it’s affordable. The apartment has a great location—literally 15–18 minutes from the airport. All the food spots and supermarkets are within walking distance. It’s just an all-around great package for a first-time visitor to the city. It was easy to sign in at security and get access to the apartment. The elevator is a bit slow because there are many residents in the building, but it’s acceptable. Once we entered the room, the AC was already on—what a breeze to welcome us on arrival. The room was clean, everything tidy. There were even clear instructions in the shower on how to use the water heater, which made things a lot easier. My in-laws took a nice hot shower after a 3-hour flight delay, and it was such a relief. Later in the day—maybe because of the red-eye flight and the massive delay—the fatigue kicked in. Plus, we’re not used to the humid and hot Malaysian weather. My father-in-law started having a fever. I had Tylenol and other medicines ready in the bag, but we clearly needed a plan B. I reached out to the owner immediately. My father-in-law was feeling cold even after the fever subsided. The owner contacted his friend in the same building right away and got us an extra blanket. Plan B was to cancel our driving trip to Mount Kinabalu the next day. Since my father-in-law was sick, having him in the car for a 2–3 hour drive wouldn’t help his rest. And if things got worse while we were up in the mountains, he wouldn’t get the medical attention he needed in the middle of nowhere. It was better to cancel and stay in the city. So naturally, if we could extend the room and let him rest another day, he might recover enough for us to continue the rest of the trip. Unfortunately, the room was already booked for the next day. The owner told us we could book another room and he’d try to let us check in earlier to make the transition easier. After we booked the new room, I believe he made some arrangements behind the scenes. He later texted us saying we could stay in the same room tomorrow—no room change needed. I’m really thankful to such an understanding owner, someone who genuinely cares and makes the effort to help a random visitor like me. I told him I’d write down this positive experience to share with others. Hopefully, it brings him more business.

Facilities: Pretty good for a city hotel, very convenient for dining and shopping. Hygiene: The hygiene was excellent on the first day, but I was surprised that over a three-day stay, the room was only cleaned once. I had to request water myself, but they provided it promptly when asked. Also, the in-room safe had no battery and couldn't be used. I informed the hotel on the first day, but it was still broken when I left, so I had to carry my passport with me every day. Environment: The environment is quite nice, with its own swimming pool and clean towels available. Service: The staff were very friendly, always smiling and greeting guests. However, despite informing the front desk about the safe issue and being told it was 'OK,' no one ever came to fix it.

The surroundings are pretty good, making it suitable for travel. The rooms are also quite spacious, which is a plus if you have a lot of luggage. It's definitely better than your average hotel. If I ever need a place to stay again, this would be my top choice.

Definitely value for money. Good location with walking distance to Imago shopping mall, Filipino market and famous restaurants nearby. Nice sea view from the room. Cleanliness of the room also above expectation. Breakfast was average but acceptable.

Worth the price with a strategic location The hotel offers good value for money and is located in a very strategic city-center area, making it easy to get around, with shops and restaurants nearby. The staff are friendly and helpful, providing good service throughout the stay. The room is clean, comfortable, and well-maintained. Overall, the stay was pleasant. However, there is room for improvement in terms of in-room utensils. It would be better if basic items such as spoons and dishwashing liquid were provided for added convenience. Overall, a satisfying stay and would recommend it.

The hotel service is great, and the facilities are well-maintained. The location is very convenient, with a market directly opposite offering snacks, seafood, and fruits. Next to the central market, there's also a seafood street food stall area at night.

Exceeded expectations in every aspect. Second time and we had 4 nights of fabulous stay in a seaview (corner) room on 20th floor. Room was spacious and comfy, so much so that I just wanted to stay in 😄 Location is good, easy access to Gaya Street, Signal Hill, Todak Waterfront, Suria Sabah Mall and all the good food nearby. Hotel staff were friendly and professional and speaks multiple languages. Feedback and requests were promptly attended to. Kudos! Definitely my choice of hotel when in KK!

The room is well-equipped with appliances, and the cleanliness is also good. If the weather is nice, the view from the master bedroom window must be beautiful. The master bedroom balcony is convenient for drying clothes. However, the second bedroom doesn't have a large window, and the view outside is blocked by buildings. This building has many vacation rentals, so you might have to wait a bit during peak lunch hours. The location is excellent, though. It's half an hour from the airport, a ten-minute walk to Gaya Street, and a 10-15 minute taxi ride to Tanjung Aru Beach and Star Ferry Terminal. Downstairs, there's a convenience store and Burger King, and there are night market stalls in the evening. Next door are the Kota Kinabalu Central Market and Durian Street. The host is very easy to communicate with! I would definitely choose this place again next time I visit! 😽

The location is good. But is still a distance to Imago mall. The hotel do provide one-way transport service to Imago mall or Suria mall. The room size is big and do have table and chair suitable for business traveller. The receptionist service is good and friendly. They willing to change a damage hair-dryer for us although it is taking a long time to get a good one. The facility a bit old but overall still ok.

It is still pretty new, the room is okay, smart tv is a plus with Netflix and Youtube, room is clean enough compared to other places and we were staying there with car for the weekend, so far parking still can find dbkk parking, the private parking area is pricy. But so far all smooth check in and out, there is a 24 hour convenient store connected to lobby. Have not tried the swimming pool, but there is a cafe near it, not many food options but still okay to try the western food and chill.