Hotel dengan Balkoni di Hakone

The staff was incredibly friendly and accommodating, the room was clean and comfortable, and the location was convenient for exploring the area. I would definitely recommend this hotel to others.

I was seeking a ryokan with private onsens and the willingness to accommodate my primarily vegetarian dietary habits. I chose Hakone Gora Byakudan and was extremely pleased in every single way. We were a little on the early side (around 2:00 in the afternoon) when we asked someone at an information desk by Gora Station to please call the ryokan and ask if they could pick us up (as we had been instructed). Within 5 minutes we were picked up and brought to the beautiful ryokan, removing our shoes upon entry. The room was fantastic. We were in ”hako”, just off the lobby. The space was perfect! And we loved the privacy of the onsen. Both dinner and breakfast were served in a small private dining room. They indeed served me a vegetarian meal with many courses. My husband had some meat or fish in his meal and they provided us each with separate printed out menus. It was truly fantastic!

The location of this hotel is fantastic. It is just a few minutes walk to the Hakone shrine and tori gate on the water and about 15 minutes walk to the town by the water. From the town you can catch the pirate ship or ferry to the base of the cable car and head up the mountain to other attractions. The hotel grounds are lovely and full of pathways lined with Rhododendrum. The rooms are a great size and all have a view of the lake. I stayed on the third floor and in my opinion rooms on the third and fourth floors have a better view but the second floor rooms have a balcony and the first floor rooms have patios. The hotel provides yukatas and all toiletries you might need. The hotel onsen is small but nice and also has an outdoor bath. The hotel spa is very relaxing with a variety of services. I did not have dinner at the property but breakfast was very good. Every staff member I encountered was extremely professional, courteous and friendly. My only complaint is the mattress was very firm and I prefer some thing softer but that is a personal preference.

One of the nicest hotel I've been to so far! The buffet breakfast selections are crazy, crabs for breakfast? Count me in! From my room, there's a crazy view of the Hakone valleys especially during sunsets. The staff are very nice people who provided the best for my stay. I was celebrating my anniversary with my partner and they offered a free pass to the bar & lounge. Would definitely come again the next time.

Very good experience in Hotel with traditional meals including dinner and breakfast. Hot springs are very extraordinary and we relaxed in both private and public hot springs. Front counter are very friendly and helpful for all information needed. Night Ramen is served for guests and very nice. Recommended for accommodation.

Pleasantly surprised by the large room we got, with an enclosed balcony overlooking the lush green valley. Spacious bathroom. Clean room. Excellent onsite onsen - enjoyed the experience. Lovely dining areas and sushi restaurant. Free pickup from Odawara Shinkansen station (45 min ride to hotel). Hotel offers free dropoff and pickup to local train station so you can comfortably take the cable car to Lake Ashi. Highly recommend the cable car, boat across Lake Ashi and Hakone's open air museum.

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

Pastikan anda memilih bilik pemandangan tasik yang tidak dapat dikalahkan di Bangunan Timur atau Barat! Hotel ini direka oleh artis terkenal, termasuk karya Togo Murano pada tahun 1978. Kerusi angsa merah yang terkenal dan sofa di dalam bilik tetamu penuh dengan rasa kontemporari. Kolam air panas dilengkapi sepenuhnya. Jangan risau tentang perjalanan yang bergelombang. Mata air panas dan makanan yang lazat serta-merta menghilangkan kepenatan hari itu. Satu-satunya kelemahan ialah jurang antara perkhidmatan lama dan baharu membawa perasaan yang sama sekali berbeza. Komunikasi bahasa adalah masalah biasa semasa melancong di Jepun, tetapi latihan hotel untuk pekerja baharu perlu diperkukuhkan dengan segera.

　昨年と同じ1月５日に宿泊しました。部屋はいつも通り低層階の部屋。低層階は葉の落ちた庭の木々の間を通して、月や星、朝日が見えます。高層階は木々に邪魔されず周囲の山々の景観が楽しめます。４階以上は宿泊したことはありませんが、冬の低層階の景色は寂しさと、清々しさが感じられ、味があると思います。私は、もし、最初の宿泊が、YouTubeで見た山側の部屋だったら二度と来ていないと思います。春以降は木々の葉の中、森の中の温泉宿のような雰囲気で、また、別の味わいですが、私は冬が好きです。今回、Aiphoneを新型に変えたら、夜、庭と星が上手く撮れました。全体的には相変わらずの素晴らしさで満足しています。そんな中で敢えて気になったことを申し上げれば、毎回、食事の写真を撮っているのですが、受付時のお茶菓子は昨年と同じもの(もちろん満足してます)でした。事前に館内着のサイズを要望していて用意してもらったのですが、丹前?が小さく着れず、昨年はチョッキのような(何と言うかわかりません)館内着の上に着るものもなく(農民みたいにみえるからか?)、昨年、売店で買った館内着の最大サイズにはピンク色ぽい館内着を買ったのですが、部屋に用意された館内着は同じホワイトグレー?でした。(昨年も同色なので、男女で宿泊予約しても同色かもしれません。又はサイズにより数がない?)　年末に箱根湯本の他のホテルに泊まった時も同様でしたが、夕食の料理が、昨年より、小さかったり、量が少なくなっていると感じました。昨年宿泊時の写真と比べると、どうしても気になってしまいます。宿泊料金も昨年より上がっているような感覚で、料理が小さくなるのが気になりました。良かった点は、各所のスタッフさん達は相変わらず対応が良かったです。ノンアルの飲み物もエレベーター脇のところに多数あり良かったです。事前にSNS等で低い評価もありましたが、確かに、客がいるのに、スタッフ同士で小声の話し方で同僚に対する不満を言いあってるスタッフがいたり、食事処でスタッフ人数を絞っているのか、呼び鈴ボタン押してもすぐには来てもらえなかったりしましたが、私には許容範囲でした。私は、ここでSNSに乗っていたような目にはあったことがありません。今後も利用していきたいと思いました。最後に、ここで昨年買った館内着ですが、他の同じ共立リゾートだと「盗った」と思われそうなので着れませんが、他のホテルで使い、外国人観光客等に評判でした。他の温泉旅館等に泊まる時は常用しています。できれば常時各種サイズの色を揃えてもらいたいです。次回宿泊した際には、海外のお土産用に色があれば買いたいです。

I read great reviews about Hakone Pax Yoshino. It's an older hotel in a tourist town and appears quite nice. My room was OK, large and could use some updating. My traditional dinner and service was spectacular, hence my 3-star rating. What tainted a one-night stay is I was traveling with a vegetarian friend and not only was she shut out of a dinner she paid for, but the front desk agent said they couldn't accommodate her, there would be no refund or substitutions, because we were traveling as solos we couldn't sit together - so many ”couldn'ts” that were simply not true. This tainted my stay and I went alone to dinner - plenty of room for another person - which was great. I was embarrassed that I had picked this hotel for friends to stay separately and upon arrival was told that our plan didn't include meals, which they sure did. So, at the front desk for about $300 per night, everything is ”couldn't”. Breakfast was just OK compared to dinner. I loved wearing the yakata and having hot spring water in the room's tub (which could use updating) was nice. In the morning, I was told to reserve a spot on a shuttle to the train station for what reason, I'm not sure. When no shuttle showed up for me, my friend and others waiting - and waiting - and waiting - we were then told that the shuttle doesn't always show up. Why the reservation for something that doesn't happen? The front desk could not request a cab, another ”couldn't”. Since most of us leaving had trains to catch and tours scheduled, we walked the 15 minutes or so to the station in the rain. I saw other guests I met while waiting also drenched at the station. In short, I'm not impressed though so much of Japan has impressive accommodations and kindness. Hakone Pax Yoshino falls short. For that reason, I wouldn't stay again and don't recommend it. Too bad, because the traditional dinner and restaurant serving staff are top notch. I'm sure the chef - and a dinner this good has to have a chef - would have said to serve a vegetarian rice, vegetables, desserts of which there were several as well as a large drink menu and other dishes - and the experience would have been better. Unfortunate that the front desk person we had could only say no, you don't have, we can't. Well, I think they could have. Very sad.