Hotel dengan balcony di Hakone

This was the most incredible experience. Dedicated staff and hotel that is committed to providing an authentic and relaxing experience. The amenities, onsen and food were outstanding.

hotel was well located. Easy self check in. The issue was depending on the floor and tree in front, you might hand up with no view on the mount fuji for some room. need to ensure you reach 3rd floor or above to get view, overwise if floor 2 or 3, it would depend on the rooms as some rooms have tree in front.

Pastikan anda memilih bilik pemandangan tasik yang tidak dapat dikalahkan di Bangunan Timur atau Barat! Hotel ini direka oleh artis terkenal, termasuk karya Togo Murano pada tahun 1978. Kerusi angsa merah yang terkenal dan sofa di dalam bilik tetamu penuh dengan rasa kontemporari. Kolam air panas dilengkapi sepenuhnya. Jangan risau tentang perjalanan yang bergelombang. Mata air panas dan makanan yang lazat serta-merta menghilangkan kepenatan hari itu. Satu-satunya kelemahan ialah jurang antara perkhidmatan lama dan baharu membawa perasaan yang sama sekali berbeza. Komunikasi bahasa adalah masalah biasa semasa melancong di Jepun, tetapi latihan hotel untuk pekerja baharu perlu diperkukuhkan dengan segera.

Excellent location in Hakone - just opposite the train station and in the middle of Hakone town Rooms have been renovated and modernized Breakfast is fine but the food spread is average. Highly recommended

The room is spacious as advertised, the hotel is a bit old but overall is still comfortable and relaxing. The in room hot spring is awesome with nice view of the lake. The open air public bath is not very big but it's fine when no crowded. The observatory deck (Take the stairs from 4th floor) is slightly below expectations due to the handprints on the window but it's still a nice place to chill. The food for dinner and breakfast have limited choices but the taste is good. You can have the view of Mt Fuji outside the lounge on a clear sky day. Free shuttle from hotel is available to pick up at Motohakone pier and the bus (Hakone Free Pass) to Hakone Yumoto station is available at the front of the hotel.

Hi everyone, It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good. To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help. One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station. On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets. On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online. On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay. Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises. Big thank you for the trip.com to solve the problem.

The hotel is new and well operated. We have booked with breakfast and dinner buffet. There are various kinds of drinks provided, including whisky, wine, beer, soft drinks and fruit juice, worth for trying, but there are limited choices of food. The view of the room is perfect as you can see the lake and the cable car station without any obstruction from your balcony. The hot spring spa at the hotel is wonderful, with indoor and outdoor portion and outside the hot spring, there are kimono that you could choose to dress during your stay. There is a private spa room but it’s full during my stay so we could not try it.

I couldn't complain much about this hotel. We felt privileged staying at this hotel. We were warmly welcomed and guided to the lounge for check-in. The room is very spacious with a separate toilet and bathroom. The room comes with a private hot bath, which we enjoy a lot, especially for us who may not be comfortable going to a public bath. Even though the hotel offers pick-up services from the train station, it is still not conveniently located. I would recommend, if possible, renting a car and driving all the way uphill to this hotel.

My husband and I stayed at Hotel Okada for 2 nights for our honeymoon, and it was a truly wonderful experience. • Honeymoon Surprise: The staff provided excellent service and even prepared a thoughtful welcome gift for our honeymoon, which made us feel very special. • The Room & Amenities: Our room was spacious, spotless, and very quiet. The highlight was definitely the private open-air bath in the room—so relaxing and peaceful. We were also pleasantly surprised to find complimentary skincare sets and facial masks provided in the room. It shows great attention to detail. • Dining: Both the breakfast and dinner buffets offered a wide variety of delicious options. • Location: Getting to the train station is easy with the shuttle bus that runs on a reliable schedule. If you prefer to walk, it's a pleasant 19-minute walk.

20 min uphill hike from Gora station. Or you can take cable train up hill for two stations and walk on flatland for about 8 minutes to hotel. Hotel has shuttle bus. They dropped us off on the way back. You can possibly call to pick you up at Gora station. Trip.com reservation options show you prices for one adult. It's very hard to book for 3 people to stay in one room to save money. I sent a custom request to the hotel exactly this - 3 people in one room. Trip.com charged me $270 and when I got to the hotel, they said I have to pay $300+ more for 2 more people. That was not clearly communicated to me by either Trip.com or hotel. There's a language and cultural barrier. In Japan, you pay per person - not by rooms. They scan your all passports of everyone staying - not just the person who books. With last minute notice, I had no choice but to pay more as other hotels nearby are filled up and we were very tired from 4 hours train transfers dragging our bags plus 8 minutes walk to the hotel. All in all, if trip.com room selections are not a perfect fit, I can't recommend booking this hotel. Custom messages are not recognized. Communication is lacking. You will get charged last minute without any alternatives left. For $570 a night, we could have a way better hotel in Hakone. The breakfast also wasn't memorable and you have to reserve it ahead of time. I would not come back.