Dengan penginapan di ASTON Denpasar Hotel & Convention Center - CHSE Certified, anda akan berada betul-betul di tengah Denpasar, dalam lingkungan 15 minit memandu dari Pantai Seminyak dan Pantai Kuta. Hotel 4 bintang ini berada 12.1 km dari Pantai Sanur dan 12.4 km dari Pantai Legian.
Berendam dalam salah satu daripada 3 kolam renang terbuka atau berseronok dengan kemudahan rekreasi lain, yang termasuk pusat kecergasan. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi percuma. Cukup mudah untuk mengunjungi tempat tarikh berdekatan dengan pengangkutan ulang-alik kawasan (dengan surcaj) yang disediakan.
Puaskan selera anda untuk makan tengah hari atau makan malam di restoran di hotel, Jempiring Restaurant, tau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Hotel ini mempunyai 12 bilik mesyuarat yang tersedia untuk acara. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan valet percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 258 bilik berhawa dingin yang menampilkan bar mini dan TV Pintar. Katil tilam berlapik anda disediakan dengan peralatan tempat tidur premium. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi menampilkan tab mandi dan pancuran berasingan dengan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma.
3310betsyl2021.02.19
The room is so clean, I enjoyed staying in Aston Denpasar for 3 nights, maybe I'll be back soon, if I'm going to Bali. The staff is so nice, and the breakfast is good. The wifi is kinda slow, but i still can use it. Thanks Aston Denpasar ππΌππΌππΌ
This is my second stay in 2023 and it did not disappoint. I usually come with my husband and family but had a week solo and chose this hotel. Not only have we had wonderful holidays here in the past, being on my own, I liked the idea of security at the gate. I stayed in a pool view deluxe and although these rooms are a little dated, it was spotlessly clean and comfortable. Having a welcome platter of fruit was a lovely touch and much appreciated. The lovely staff are another reason we return again and again to this hotel. Lintang is a wonderful asset to this hotel and makes me feel like family. Wirik in the restaurant realised I was travelling alone and went out of her way to ensure I was comfortable and had a friendly smile and chat for me each morning. She does an excellent job and also makes me feel like family The pool is one of the best in Sanur. Perfect temperature and huge, so you never feel crowded and can move around freely. It would be good if there were more lounges though. Pool bar staff are lovely and efficient. The hotel is located a short distance from the beach and has numerous excellent restaurants out front. Itβs an easy walk to night markets as well Lastly, the security guards were wonderful. Very diligent at their jobs and so friendly and helpful to me. The Swissbel is my go to hotel in Sanur. Itβs such great value for money and its buffet breakfast is great. Try a themed dinner night as the food is sensational and great value being βall you can eatβ! Thanks again Swissbel, we will be back!
Apabila anda menginap di Kamaniiya Petitenget Seminyak in Seminyak, anda akan berada di pantai, dalam lingkungan 5 minit memandu dari Seminyak Village dan Pantai Seminyak. Hotel mesra keluarga ini berada 3.3 km dari Finns Tennis dan 4.1 km dari Tamora Gallery.
Jangan ketinggalan menikmati begitu banyak peluang rekreasi yang disediakan, termasuk kolam renang terbuka, pusat kecergasan dan basikal sewa. Kemudahan tambahan di hotel Art Deco ini termasuklah akses Internet wayarles percuma dan pendiangan di lobi. Pengangkutan ulang-alik percuma ke pantai menjadikannya mudah untuk menikmati keindahan tepi laut.
Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disajikan pada hai minggu dari 7:00 hingga 10:00 dan pada hujung minggu dari 7:00 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk stesen komputer, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 134 bilik berhawa dingin yang menampilkan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2023.02.24
Recommended hotel located at strategic location at the center of Seminyak area Junior Suite of Kamaniiya is so spacious and feels like home! Has a sofa that could be lay down as an extra bed. Friendly staff and good hospitality. The gym is comfy and have almost all the basic equipments. Tasty food and great stuff, very good atmosphere! And clean swimming pool. Great location, near many nice restaurants. I had a great time here. Worth it place for every penny you spend!
Sangat Baik
137 ulasan
4.5/5
Harga bermula
RM 115
satu malam
Semak Ketersediaan
Anda Mungkin Menyukai
Hotel Dengan SarapanHotel Dengan Bilik BerkembarHotel Dengan 1 Katil DoubleHotel Dengan Kolam RenangHotel Dengan Pembatalan Percuma
Dengan penginapan di Fairfield By Marriott Bali Legian - CHSE Certified di Legian (Legian Utara), anda akan berada 5 minit memandu dari Pantai Seminyak dan 6 minit dari Pantai Kuta. Hotel 4 bintang ini berada 1.7 km dari Pantai Legian dan 13.6 km dari Pantai Sanur.
Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang terbuka dan pusat kecergasan. Hotel ini juga menampilkan akses Internet wayarles percuma dan perkhidmatan rencam.
Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan rasa letih di penghujung hari dengan minuman di bar/ruang istirahat atau bar tepi kolam. Sarapan pesanan masak disediakan pada setiap hari dari 6:30 hingga 11:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan valet percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 163 bilik tamu yang menampilkan peti sejuk dan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi muat komputer riba dan meja.
PPengguna Tetamu2023.07.21
This hotel was so relaxing and nice on our 6-day stay. The hotel staff was incredibly attentive, courteous, and professional. The restaurant has many delicious options at reasonable prices. The pool has a swim-up bar and we even ate lunch in the pool a few days! The rooms are very clean and comfortable. The common areas are modern and clean. I highly recommend and would stay again in a heartbeat.
Dengan penginapan di Everyday Hotel Kuta Central, anda akan berada betul-betul di tengah Kuta, dalam lingkungan 5 minit memandu dari Waterbom Bali dan Pusat Membeli-belah Beachwalk. Hotel ini berada 1.8 km dari Pantai Legian dan 3.3 km dari Pantai Seminyak.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, televisyen di ruang bersama dan bantuan pelancongan/tiket.
Dapatkan santapan anda di restoran di hotel, Eats Good, untuk makan tengah hari atau makan malam, atau dapatkan snek di kedai kopi atau kafe. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan valet percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 66 bilik berhawa dingin yang menampilkan TV Pintar. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi peti besi dan air botol percuma, manakala pengemasan disediakan setiap hari.
PPengguna Tanpa Nama2024.09.06
Located in central Kuta, it's easy to go from place to place. The room was somewhat clean, but the bathroom is not so. They only provide towels, hand&body soap, and shampoo. There's no toothbrush, toothpaste, or bathroom sandals.
But the bed is huge and the aircon works fine. It's also affordable π
Dengan penginapan di Episode Kuta Bali - CHSE Certified di Kuta (Lencongan Ngurah Rai Kuta), anda akan berada 4 minit memandu dari Pantai Kuta dan 7 minit dari Pantai Seminyak. Hotel 4 bintang ini berada 4.5 km dari Pantai Legian dan 11 km dari Pantai Sanur.
Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang terbuka dan pusat kecergasan. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi percuma.
Nikmati juadah di Bulung Restaurant, atau, nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar tepi kolam. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia atas permintaan).
Selesakan diri anda di salah satu daripada 184 bilik berhawa dingin yang menampilkan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi menampilkan pancuran mandi, pengering rambut dan selipar. Kemudahan yang disediakan merangkumi telefon serta meja dan pembancuh kopi/teh.
PPengguna Tetamu2024.03.30
Persekitaran hotel sangat sunyi, lebih-lebih lagi sesuai untuk bercuti. Ia dicipta dengan nyanyian burung, bunga, pelbagai bunga, pokok, ikan kecil, dan yang paling penting ialah tiada pepijat dan tokek. Saya sangat suka kolam renang ini sangat bersih dan sangat sedikit orang yang saya belajar berenang dalam masa dua hari. Sarapan pagi di hotel juga hebat, semua yang anda pesan adalah lazat Makan malam dengan cahaya lilin di restoran pada waktu malam, dipadankan dengan muzik manis, amat romantis. Layanan yang diberikan oleh adik-adik juga hebat.
Dengan penginapan di Cara Cara Inn - CHSE Certified di Kuta (Pusat Bandar Kuta), anda akan berada 1 minit memandu dari Pantai Kuta dan 6 minit dari Pantai Seminyak. Hotel ini berada 3.4 km dari Pantai Legian dan 12.6 km dari Pantai Sanur.
Nikmati pemandangan dari teres atas bumbung dan gunakan kemudahan seperti akses Internet wayarles percuma.
Nikmati juadah di restoran atau senek di salah sebuah daripada kedai kopi atau kafe di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat.
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan terhad terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 98 bilik tamu berhawa dingin. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi, manakala pengemasan disediakan setiap hari.
PPengguna Tetamu2022.05.21
The best hotel with the best service, the staff is very helpful and friendly. Can check in without having to wait long, the rooms are very clean and close to everywhere. Even if it's a temporary elevator, swimming pool and kitchen Discontinued but the service is very satisfying.
Dengan penginapan di J Hotels Kuta, anda akan berada betul-betul di tengah Kuta, hanya 2 minit memandu dari Pantai Kuta dan 7 minit dari Pantai Seminyak. Hotel ini berada 3.1 km dari Pantai Legian dan 12 km dari Pantai Sanur.
Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Cukup mudah untuk menikmati keindahan tepi laut dengan pengangkutan ulang-alik ke pantai (dengan surcaj) yang disediakan.
Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj pada waktu yang dijadualkan manakala letak kenderaan valet percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 91 bilik berhawa dingin yang menampilkan Televisyen LCD. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan selipar. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2021.08.25
First of all, the most special thing about this hotel is its interior design, very classy. many photo spots in the lobby area that can be selected for use. Cons? Hm, almost all. - What is advertised by the hotel in their social media or website with the reality is totally different in regard of COVID 19 health protocols implementations. (at check-in, no one checked our body temperature, offered to use hand sanitizer). By this case, if we have a fever and it turns out one of us positive for covid 19 but we passed the check in process easily. could you still ensure the safety of all guests staying with you? we just wondering, do all point on CHSE implemented by the hotel's staff in daily basis? - Very poor room conditions. quite a lot of wall stains, the duvet cover has lots of stains, the painting in the room when I just checked in, the position almost fell. wow, seriously this hotel is managed by Jayakarta Group? (FYI my room was in 003) - The health protocol banner in the front lobby fell because of the wind but no one noticed? - Staffs attitudes needs to be improved. no one greeted us at all when we were in the lobby, even when the hotel female staff passed us. Well, is it due to we are local Balinese guests and supposed to get this kind of service? No, learn to respect every guest who stays with you. - At the end, we decided to did an early checked out and even the most horrible moment, when I arrived at reception. the staff incharged didn't ask the reason why I decided to did an early checked out. Awesome level of hospitality.
Apabila anda menginap di Grand Sovereign Kuta Bali di Tuban, anda akan berada di kawasan perniagaan, dalam lingkungan 5 minit memandu dari Taman Tema Air Sarkas dan Lippo Mall (Pusat Membeli-belah). Hotel 4 bintang ini berada 4.7 km dari Pantai Legian dan 12.5 km dari Pantai Sanur.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang terbuka, sauna dan pusat kecergasan. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut. Tetamu boleh menumpang pengangkutan ulang-alik percuma yang disediakan ke pantai atau untuk pergi membeli-belah.
Nikmati masakan antarabangsa di Kitchen Meliwis, salah sebuah daripada 2 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Tuban? hotel ini mempunyai kemudahan berukuran 3100 kaki persegi (288 meter persegi), yang termasuk pusat persidangan. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan valet percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 198 bilik berhawa dingin yang menampilkan peti sejuk dan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.
PPengguna Tetamu2023.01.31
I stayed at Grand Sovereign Hotel Kuta Bali from Jul 11th to Jul 14th. The hotel was great, the service was excellent, etc, with only one miss: I forgot my laptop charger and left it in hotel meeting room. After I flew back home to Java, I finally realized that I forgot my charger and immediately look a way to contact the hotel. Well, the response was quick and one of the hotel staff, Ms. ANGEL/ANJEL kindly help and sent the charger back to me (I include the pics of the charger and the receipt of the delivery service). What a great post service! With this kind of service, I really recommend anyone to stay at this hotel. Thank you Grand Sovereign, Matur Suksma Ms. ANGEL/ANJEL. ππππ
Penginapan di Hilton Garden Inn Bali Ngurah Rai Airport - CHSE Certified menempatkan anda di tengah-tengah Tuban, 4 minit memandu dari Pantai Kuta dan 6 minit dari Krisna. Hotel 4 bintang ini berada 2.8 km dari Waterbom Bali dan 4.3 km dari Pusat Membeli-belah Beachwalk.
Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang terbuka dan pusat kecergasan. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan televisyen di ruang bersama.
Puaskan selera anda untuk makan tengah hari atau makan malam di restoran di hotel, Garden Grille, tau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan pesanan masak disediakan pada setiap hari dari 7:00 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan meja/kaunter hadapan 24 jam. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 288 bilik berhawa dingin yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan saluran TV premium disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi telefon serta peti besi dan bar mini.
TTatiana2024.06.01
1. If youβre looking something close to the airport, then Hilton is a perfect option.
2. The hotel itself is clean and nicely designed and decorated.
3. Spacious rooms, with all the amenities.
4. Breakfast is amazing. With a good variety and nice coffee.
5. The staff is professional and friendly.
Overall great experience. Definitely recommend. Especially, if you want to stay near the airport.
For discovering the island, or if you want to stay near the beach, is not suitable.
9/10
Bagus
896 ulasan
4.1/5
Harga bermula
RM 204
satu malam
Semak Ketersediaan
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4.8/5
Cemerlang
YYang Xun, GailLocation is a little far out but that contributes to the idyllic charm of the hotel. Everything was fantastic and all the staff extremely polite and friendly.
We were especially impressed that the restaurant staff assiduously recorded our dietary needs to make sure we were covered for the entire stay. Major props to the restaurant for the range of interesting vegetarian options available and the great cocktails!
Room cleaning twice a day is also amazing at a time when many hotels are cutting back to once every 2-3 days. The Black Sands spa lives up to its reviews and the massage and bath were incredibly relaxing.
We truly enjoyed our little slice of paradise and it was a perfect weekend getaway!
PPengguna TetamuThe most thoughtful hotel I've ever been! It's my 6th time in Bali. Front desk was helpful to book the best third party providers for our Nusa Penida tour to our airport pickup. Hotel complimentary are fun - we did sunrise yoga, aqua yoga, even a photoshoot. We paid for the spa (the MOST deeply relaxing massage - we tried the hot stone massage and maya special massage) and it was leaps and bounds BETTER than the one down the beach at the nest which was already highly raved online. We also booked the Indonesian cooking class - amazing food and recipes and location on roof top. Room is amazing as well, with extremely helpful amenities like a clothing line in bathroom & a huge space next to the tub for fuss free bubble bath relaxation. Also, there's milk bath service for our in-room tub. Amazing. Already recommended to friends and family & we will 100% be back!
DDanielleIt was amazing! The location is perfect, very close to airport, the service and breakfast is amazing.
Very friendly staff.
The room is a dream, the private pools are calm and cosy.
LleblebLoved our stay at Hava Ubud. The location was perfect , just 10-15mins away from Ubud central.and the amenities were all clean. Staffs were super friendly and constantly make you feel welcome and safe. They were also helpful in attending our request throughout our stay. Its a shame that we couldnt stay longer.
Only downside was the false advertising from TRIP.COM as the website shows a different picture than the actual rooms. For the deluxe room with bathtub, you actually have to top-up extra (~$1.5million rupiah) for it. Trip.com should specify the room amenities properly to prevent any mixups for other future guests.
Thankfully the service was top notched that made it ok to pay extra for the room we wanted.
My recommendation is to not book from trip.com but from a more reliable provider instead.π
TTdkzawOverall:
Hilton Bali Resort is an excellent choice for both families and couples seeking a luxurious getaway in Bali. With its stunning location, exceptional service, and wide range of amenities, it promises a memorable stay that combines relaxation, adventure, and cultural experiences. Whether you're lounging by the pool, indulging in a spa treatment, or exploring the beautiful island, Hilton Bali Resort delivers an unforgettable experience.
SSaowaluck PrommetDuring my stay at the hotel from July 14th to July 18th, I encountered several issues that I wish to bring to your attention:
Upon my arrival on July 14th, I had booked a room with a King bed, but upon arrival, I discovered that my room had a twin bed configuration instead. After requesting a change and mentioning that I am a βDiamond Member,β the room was switched to a King bed within 10 minutes. However, there were no welcome amenities set up in the room.
On July 15th, I called reception (dialling β0β) to inquire about breakfast and requested to invite my friend as part of my membership benefits. The receptionist took some time to check and later informed me that if my friend joined me, there would be an additional charge due to hotel policy regarding a third person. I was surprised that the receptionist was not aware that I was staying alone.
Throughout my stay, turndown amenities were never set up, which was disappointing as a βDiamondβ member. It seemed that the hotel overlooked this aspect of service.
On the day of my departure July 18th, which also happened to be my birthday, no one acknowledged this special occasion. During breakfast with my friend, I observed another guest receiving birthday wishes and a cake from the restaurant staff. When my friend informed the staff that it was also my birthday, it took another 10 minutes for a birthday cake to be brought to my table with a birthday song.
Overall, while the hotel's public areas were well-maintained and had a pleasant ambience, the service experience fell short of expectations. I believe there is room for improvement, particularly in ensuring that the service matches the level expected by loyal members like myself. Staff were generally kind and polite, but attention to detail and proactive guest recognition could be enhanced.
Thank you for your attention to these matters. I trust that my feedback will contribute to improving future guest experiences at your establishment.
PPengguna TetamuVery disappointed stay! Stayed in October 2022 loved it loved everything. This stay we were not told about the breakfast not being buffet style well at least being dramatically downsized and put out the front at Papas Beach Cafe. The selections were bland and mostly asian style nothing like it was in October and that was why we rebooked! The pool deck is a accident waiting to happen very very dangerous. My daughter room key was re programmed at least 20 time is 6 days very very frustrating with 3 little boys in tow to have to go from 1 end of the property to the other to report it. On the good side the staff are amazing so friendly welcoming and 10/10 to the chef at Papa's cafe for inviting the 3 boys into the kitchen to make and prepare and serve the best Pizza's I have ever eaten. The Alam KulKul is in a great position and the staff are worth staying for but quite a bit needs to be done to make it great
PPengguna TetamuAmazing hotel 1 the best in Kuta when it comes to the location, standards and keeping the resort clean and in perfect condition. Rare in Bali! the rooms are extremely comfortable, with full amenities and extremely well maintained. Beautiful Balinese style with high end products, similar standards with any international Hotels. Amazing pool size middle of a beautiful landscape, just hard to believe you are at the heart of Kuta. Breakfast is one of the best around Kuta too. So much choice to accommodate large nationalities, from Balinese, Indian, asia, continental, international etcβ¦ The staff is just amazing, extremely friendly and efficient. Nothing is perfect in life and things can happened! just address it to the front office and in the next 5 minutes someone will fix your issues, including technical issues you could have in your room. Ayu at the front office is a gem! what an asset to the Ramayana. She is so efficient and professional. Same with Endra at the Gabbah restaurant - what an amazing waiter! kindness and so professional with perfect English skillsβ¦. just another amazing asset to the Ramayana. The Resort manager is new and what a difference since he joined the Ramayana - he is everywhere, extremely friendly and really manage the property extremely well. My only negative comment will be the pool water temperature - too cold , the water should be heated same as any 5 starts hotel . Many guests were saying the same thingsβ¦. pool water temperature should be warmer. Nevertheless it is my favorite hotel in Kuta 15 minutes away from the Airport in front of Kuta Beachβ¦.
PPengguna TetamuWe have just completed a magical 10 days at Wyndham Jivva Beach. We are long term Wyndham members (owners) and have stayed at many of their hotels and resorts. Jivva Beach rates at the top of the list for us. It's just far North East of Denpasar to be out of the rat race but still within easy reach of Sanur and other tourist attractions. Apart from its idyllic setting, the staff were fantastic and went out of their way to make our stay memorable. A special mention to the head chef Gusti who has a wealth of experience at 5 star international hotels. His leadership ensured a high level of cuisine at every meal. And Wijaya, the food and beverage manager led a team of wait staff which would be hard to beat anywhere. There are no shops close by, but we booked half day tours using local drivers at very reasonable prices (IDR 600,000 for 5 hours), so we were able to visit many local attractions. We also took the ferry to the island of Penida across the Badung Strait ~ well worth the time to do this. We were surprised that the beach (which is very close), is made of black sand ~ not a problem for us, but maybe for some. In essence, we love Wyndham Jivva and intend to visit again in 2024.
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