Hotel Pantai di Abu Dhabi

This is one of the best hotels we’ve ever stayed at. Me and my husband are very picky about cleanness. The hotel met all our expectations. Super clean, elegant, cozy. The room was big with a magnificent view. I loved the shampoo and conditioner, made my hair so smooth and shiny. Breakfast was so delicious, the quality of the food was very good. I loved the bird outdoor which protected our food from the crows. The dinner buffet was very nice. So many varieties, we enjoyed a lot. The staff was friendly and polite. The beach is one of my favorites, very clean and cozy. This is my first time ever to leave a hotel review. I have no enough words to describe how amazing our experience was. We will definitely go back. The hotel is 1000 out of 10. Thank you!

Had a wonderful stay at Shangri-La Abu Dhabi. Beautiful property, spacious and comfortable rooms, excellent service, and stunning views of the Grand Mosque. The whole experience felt relaxing and luxurious. Definitely a place I’d love to stay at again!

Everything is really nice with the hotel, they even accomodated us to a one bedroom suite when requested. The only drawback was the overcrowded breakfast buffet and the arrangements being accross three rooms that was very annoying and not a pleasant experience. But the property is beautiful and location is perfect would recommend anyone to stay here.

Place is good generally. However a few issues stands out. At reception check-in, they will ask you to email them your booking details or take a photo of your app booking. Please remember to hide certain private details ie. Trip.com pin number as that is only for our personal use. We waited about 1hr for checking almost 3pm the usual check-in time although many people were checking out earlier. When we entered room, bedsheets were all wet. It didn't dry properly, both beds were wet. They helped us changed. Then the lights short-circuited, they need to reset. Then the toilet choked. The flushing mechanism can be improved, it gets stuck when you press the button and flushing is not smooth. breakfast was decent, limited options for mains. Overall, it was passable. But for Yas island hotel and brand name of park inn, we expected a lot better. Similar to a budget hotel vibe

Really spacious room, lots of closet space, and huge bathroom. Amenities wise, it was really upsetting that the adult-only pool was too full so we got rejected and had to use the family pool. And next to the family pool, there was a really loud construction happening so it wasn't a relaxing time by the pool.

This was truly an unforgettable hotel experience. Everything exceeded my expectations, from the room facilities to the beautiful hotel environment. What impressed me the most was the warmth and hospitality of the staff, which made me feel genuinely welcomed throughout my stay. At the end of my visit, the front desk staff even gave me an adorable little lion as a gift, which was such a lovely surprise and made me very happy. I highly recommend this hotel and would definitely love to come back again in the future.

I had a wonderful stay at this hotel. From the moment I arrived, the staff were warm, welcoming, and professional. Check-in was quick and smooth, and they made me feel valued as a guest. The room was spotless, spacious, and beautifully designed. The bed was extremely comfortable, and the room had everything I needed for a relaxing stay. Housekeeping did an excellent job every day. The hotel's facilities were outstanding, and the overall atmosphere was peaceful and luxurious. Breakfast offered a great variety of fresh and delicious options, and the service throughout the hotel was consistently excellent. The location was also very convenient, with easy access to nearby attractions, restaurants, and transportation. I highly recommend this hotel to anyone looking for comfort, quality, and exceptional service. I would definitely stay here again.

I booked a package that explicitly advertised a room upgrade opportunity. When I noticed that no upgrade had been provided, I asked about it at the front desk. I was immediately told that upgrades were “subject to availability” and it is unavailable... After I pointed out that Abu Dhabi hotels are nowhere near full at the moment, she still said it is nearly full because it's weekend. Well lets check out the 'full occupancy' photos i attached.... :) Only after I firmly pushed back did she reluctantly offer an alternative, a garden-view room. Since I wasn't interested in a garden view, I requested what should have been my original category preference: an unblocked city view. The alternative she eventually offered was a higher-floor, but with a twin room with even more side-facing view. Having no better option, I accepted it and ended up spending my honeymoon in a twin-bed room. If the hotel is unwilling to provide upgrades, then it should stop promoting packages that create expectations in the first place. There were several other shortcomings on the part of the front desk and the guest relations, but I will leave them out of this review. What ultimately saved this stay and turned it into a memorable experience were Umar, who warmly introduced us to the room, and John from the Butler Department, whose kindness and genuine care left a lasting impression. These two gentlemen genuinely understand what true hospitality means and are among the brightest representatives of Emirates Palace. The hotel management should recognize and take good care of them, because they are the people who make guests want to return.

Our only mistake was not staying longer. This hotel was lovely and the view from the balcony was stunning. the breakfast was delicious with plenty of western and local options. next time we are in abu dhabi we will definitely stay again

The rooms are clean and perfect. Staffs are so professional. We are satisfied with their services and it's worth every penny. Just that parking isn't available, will have to use paid parking. But paid parking is available near by as well.