Sheraton Beihai Resort

Had a really mixed stay at this Hotel. Only booked one night, with the option of extending, but decided against. My wife and I came on separated flight, with mine delayed over 5 hours. I arrived at 02:00 past midnight to check-in. First they the reception told me I’m in the wrong hotel. I had to proof my booking with them and the fact that my wife is already in the room. After some discussion they refused to check me in, but told me to call my wife to let me into the room. First, not checking in and registering a foreigner is against the law. Second, why should I wake up my sleeping wife at this late hours? After insisting on being checked in the process went fast and smoothly, which makes me wonder, why the discussions first? Room was spacious and clean. Nice view over the ocean. At the breakfast buffet we were greeted by hordes of waiters watching over a half empty buffet, at 09:30. Nearly no western food options and no cold cuts. After asking I was treated to a plate of two pieces of Camembert, hard cheese and some kind of milk cheese. Not the standard for a Sheraton breakfast. That’s also my final verdict. For this price and being a Sheraton Resort, it’s not up to the standards one would expect from a place with this name.

Excellent in all aspects.

OK OK OK

這是一個在北海最佳位置的酒店，面朝大海背靠青山，房間大氣設施齊全舒適，讓我驚喜的是前台小哥哥主動為我們升級了房間，這讓我們感到很高興。這裏還要特別要表揚的是酒店早餐廳的大廚Rain他熱情地我們介紹了有特色風味的北海小吃。另一位Coco小姐姐服務也非常到位，講話輕聲細語服務態度也很好，總之這些都是貴店責教有方，企業文化理念充分體現在員工身上展現出來。下次來北海貴酒店是首選。

酒店咖啡廳是網紅“景點”但是來的這兩天人不算多，品牌酒店設施服務都可以，沒什麼可以贅述的。印象深刻的是跟酒店工作人員一起做電梯，電梯門反應慢了幾秒，工作人員第一時間聯繫相關人員進行檢查，工作態度效率都值得稱讚。唯一的問題是早餐不太滿意，種類品質都有待提升。

北海冠頭嶺喜來登酒店在北海酒店行業裏絕對是頂流的存在。不僅有豪華舒適的房間，温馨周到的服務，更有北海絕佳的海邊風景。 時值春節，酒店人山人海，但依然不會嘈雜凌亂，住店的旅客都分批次坐在大堂的咖啡吧裏欣賞着海天一色的美景。 女兒最愛下午坐在咖啡吧，看上一本書，喝上一杯咖啡，眺望一下藍色海洋。靜靜的等着返航的漁船和黃昏的霞光美景。