Hotel berhampiran Karl-Marx-Allee, Berlin

I really liked this little boutique hotel. It was very, very clean and EXTREMELY quiet!!!!! I ABSOLUTELY LOVE PEACE AND QUIET at a hotel, which is difficult to have. The room was classic European; quaint, small and was very clean - no dust anywhere and I appreciate that. The windows in the room REALLY kept any outside noise out. I thought there were birds in the area because I couldn't hear them! When opened the windows, I heard them. That's just how good they were at keeping the noise out. I did LOVE the church bells however. I opened the windows and recorded them when I could, they sounded so pretty. The water was wonderfully hot and the the spray was strong and felt so good against my skin. The water was soft and didn't dry my skin out like the water in the area I live in in the states. The hotel staff was very courteous and always kind. I am American and am HIGHLY fond of European breakfast! The breakfast here did not disappoint to me. The beds were lovely and just the right amount of firmness for me. I would definitely stay here again. The chocolate croissants were to die for! I hate I missed them on my last day.

Tolles Hotel mit super zentraler Lage. Der Alexanderplatz ist nur wenige Minuten zu Fuß entfernt. Das Parken war sehr günstig. 10€ für 24 Stunden. Das Foto zeigt den Blick aus unserem Zimmer auf den Fernsehturm

The accommodation boasts convenient proximity to the metro station, ensuring easy access to transportation infrastructure. Moreover, its cleanliness adds to the overall appeal, enhancing the quality of the living environment.

Very nice aparthotelhotel. On some days the price is somewhat expensive though compared to other places nearby. And they don't accept cash.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

Stayed here for a weekend exploring Berlin. The location was good just a short walk to the train station which take you into the centre of Berlin or you can catch a tram from Miles outside the hotel to the train station if you don’t want to walk. The rooms were clean and spacious but a little tired however we thought this was reflected in the price we paid. We booked 2 rooms and ended up next to each other which was great, whenever I book 2 rooms in the UK we end up on different floors. We did have a 5am fire alarm wake up call where we were evacuated from the building for some time with no communication. There is a Lidl nearby to pick up supplies if needed. We would definitely stay here again when we return to Berlin.

The hotel is very well located next to a metro station and in front of it there is a bus, M85 that takes you to the main train station. The Turkish place next door offers amazing fresh kebabs. The city tour bus is just 20 min walk or couple of stations ride. The room was clean, the breakfast was having good varieties. The only missing part was the air conditioner, but the weather was good and we could sleep the night without it.

Everything without a problem. Good breakfast. Elevator. Only a few parking spaces. You can park on the street. Pleasant surroundings of single-family houses. Perfect for a short stay. Quiet, no parties.

Not a great start to my visit when I found my room was still in a state of chaos from previous occupants. I was given another room and settled in. The pillows were awful, with big lumps, and hollows; however the shower was great. The bed was very firm, which is not what I like but may suit others. Sadly despite double glazing the room was very noisy as it was first floor at the front directly up from a busy the road. The room, bed and towels were clean and the hairdryer worked. Probably wouldn’t stay again due to noise, hard bed and rubbish pillows… they made for four uncomfortable and broken nights.

Prima, dass es jetzt direkt am Terminal 1/2 des BER nun neben dem Steigenberger auch das IntercityHotel gibt. Es wurde erst Mitte Januar 2023 eröffnet. Die Zimmer sind modern, praktisch und chic, wie die in den meisten neuen bzw. renovierten Intercity Hotels. Das Personal ist sehr freundlich und engagiert, manche Prozesse müssen sich für ein neues Team sicher noch einspielen. Man ist in ein paar Minuten zu Fuss direkt im Terminal am Check-in, ebenso am Flughafenbahnhof mit Fern-, Regional und S-Bahn-Verkehr. Frühstück gibt es ab Punkt 6:00 Uhr, da geht das Licht im Restaurant an, es gibt ein vielfältiges Frühstücksangebot. Nach meinem nicht so tollen Aufenthalt im danebenliegenden Steigenberger ist das IntercityHotel Airport BER empfehlenswert. Ich hoffe nur, dass Gäste es nicht zu oft mit dem IntercityHotel am Bahnhof Schönefeld verwechseln, die Namensgebung der beiden Hotels ist sicher nicht ganz so toll.