Hotel Mesra keluarga di Berlin

The hotel is a bit far from the train station, the furniture is somewhat old, the reception staff are very nice, but the cleaning staff are a bit careless. There was hair on the bathroom wall, and my breakfast trash from the second day of my stay was not taken out.

Отель понравился!!! Супер вкусные и разнообразные завтраки ❤️ прилетели в Берлин в 8.00 и нас сразу заселили , что безумно приятно и удобно, смогли выспаться))) нашему французскому бульдогу тоже были рады, предоставили вкусняшки и кровать) обязательно вернемся 😊👌

It was a great facility in a really good location. We booked 2 rooms. However, due to cleaning issues, one room was keyed at 16:00 and one room was keyed at 18:00.

The hotel reception area seemed busy and crowded but the hotel staff were friendly and efficient. Great location within walking distance to top tourist attractions such as Checkpoints Charlie, Topography of Terror. There are supermarkets, restaurants and cafes close by the hotel. The mall of Berlin is about 20-30 minutes walk from the hotel. Good public transport link outside the hotel metro station and bus stops. The room is modern and spacious which is fitted for us a family of 4 with 2 teenagers. The toilet and bathroom are separated saved us time queuing for toilet / shower. The bathroom has a bath as well as a shower cube👍 but there was a lack of body lotion in the bottle that supplied by the hotel. Half of time we were not sure if the air conditioning was working! Overall we enjoyed our time in our stay.

The location and physical aspects of the hotel were good. However, the service, especially from the night manager, was HORRIBLE. We booked 3 twin rooms. Note that the price is different between twin and double rooms. We arrived late at night due to flight delays and were very tired. During check in we were told that there were no more twin rooms because the hotel was full. What's the point of paying more for twin rooms if the hotel does not reserve them for us? When we asked for an extra bed to be added, we were told that there isn't enough space for it. This is not true as we had already been inside the rooms and they were big with lots of space. After much haggling and after the night manager put on a show by going in to the hotel's office for a few minutes, he came back to say that he can change one of the rooms and put in an extra bed. We were still not satisfied and so we insisted that the hotel can do something to rectify the matter. After doing another round of putting on a show, the night manager came back and said that he can now add and extra bed to another room and would also give us a 50% discount for 2 of the rooms. In addition, he said that we could take the 2 bottles of mineral bottles (these are chargeable) for free. The fridges in the rooms have sensors to detect if the drinks there are taken. The next day we checked with the reception to make sure that we would not be charged. The lady who assisted us checked and said that there was a note saying that we would not be charged. When I got my credit card statement, I found a charge for the 2 bottles of mineral water. 16 euros. Ridiculous. Throughout this ordeal, I must say that the night manager's attitude and manner were really bad. For example, I don't remember seeing him smile at all even when he first came to talk to us about the rooms. Our holiday was marred by this. Hilton is a high class brand of hotels but the service leaves a very bitter taste in our mouths.

Nice hotel in a great location next to the zoo and aquarium in Berlin. The 200 bus leaves from outside the hotel to take you to the main sights including Alexanderplatz. Or the S Bahn is only a 10 or 15 minute walk away from the hotel where you can catch the S9 to (and from) the airport.

1. Less than 15mins walk to S-Bahn trains, including airport routes, to and from airport is around an hour. The most economical way to travel. Yes, there’s a lift access for luggage, pram, wheelchair and etc use. 2. Location was ok in general, loving the residential surroundings, pretty peaceful and quiet. 3. Room overall, satisfactory cleanliness. Smart tv, outdated radio(cd,cassette)which I don’t mind having jazz music played whole day. Bed was confortable, pillow was just so-so. 4. A lot of strategic power sockets but not user friendly, all were local rounded in plug, usual international traveler plug would not fit in. Reception would loan without fuss. 5. Good security, lift access through room key, CCTV was placed, after hours main lobby door have to be access by room key, 6. Reception staff in general serious looking, some are friendly with a smile and greetings. Housekeeping gentleman was friendly. 7. Shower pressure and temperature was great, have to point inner slightly, if not water would be sprayed out from the shower cubicle. 8. Lastly, Aircon was not working and reception claimed perhaps it’s spoilt and could loan a fan without charges. Did not request for one, had my window left ajar at all times when in the room as weather was still lovely ranging about 10-20 degrees Celsius. I bet summer time would not be that ideal for sure.

Located about 5 minutes walk from the Nollendorfplatz station which is very convenient. Surrounding the station there are some stores and eateries. We particularly like Shao Mai (vietnamese food) and had meals there a few time on our overnight stay. Checking in is all on I pad but there are staff helping 24hr. Luggage storage was provided

Right next to a station so, if you want something more low key, do this one. Not too far from the city!

在柏林參加會議，住在阿德隆凱賓斯基酒店，毗鄰勃蘭登堡門，近國會大廈，離勝利柱也不算太遠。酒店裝飾精美，房間不算太大，比較緊湊，但是設施完好，床品優良，休息得非常好。早餐條件很不錯，菜品齊全，水果豐富，環境優雅。