Hotel berhampiran Church of God of Prophecy, Small Heath, Birmingham

Convenient location near shopping malls and New Street railway station, very friendly to budget travellers. Would recommend!

Rooms quite small but clean and bed comfy No electrical socket by bed so could not have phone by bed when charging No kettle in room Close to bull ring shopping centre and new street station Worth the money paid

This store is located near Snow Hill train station, surrounded by office buildings. There's a police station just 150 meters away, making it feel very safe. The hotel offers free breakfast; although the variety is limited, it's nice to have a cup of coffee in the morning. The rooms are very spacious with great views. Additionally, the shower has strong water pressure, making the overall experience perfect. The price is also reasonable! I would stay here again next time.

There is so much to unpack here when it comes to Selina Birmingham. Never again am I staying at this hellhole of a hotel. For a name like Selina, the hotel sure is nightmarish to stay at. It's shameful that the hotel shares the same name with my non-biological/cosplay partner. There is no breakfast but at least, the bedding, the pillows and the duvet are comfy (but most likely due to the fact that I’m tired) and the wi-fi is decent. Unfortunately, this is where the compliments stop, especially when the dorm rooms are so dark, you have to turn on the flashlight on your phone in order to see. Not to mention, there is no television in the room I was staying in. To make matters worse, the dorm room is cold, coupled with no heating. I honestly don't mind the cold most of the time but the room temperature is too cold for my liking. Speaking of the ground floor, the Korean receptionist told me that I'm not allowed to eat my food at a table at the cafe and told me to climb the stairs all the way to the third floor in order to eat my food. It isn't fair, considering the receptionist with the short, dark hair tends to allow me to eat my food at a table at the cafe during the very early hours of the morning. I eventually lost my patience and yelled at the Korean receptionist. It's rare when I lose my patience. I threatened in a growly voice with, ”I suggest you fill the pot noodle to the top with water unless you want a scathing, negative review to be blasted on the radio for everyone to hear?”. Finally, she got the memo. The rooms, bathrooms and toilets and facilities are unsanitary (for example, there are biscuit crumbs all over the bed sheets. I didn't know until I got out of bed), the entire hotel itself is not accessibility-friendly as if the lack of a lift and the staff not being accommodating towards disabled people such as myself isn’t of any indication, the kitchen and the kitchen equipment on the third floor are dirty, there is no hot water in some of the bathrooms within the dorm rooms, the bathrooms and the dorm rooms are shared (therefore, there is no privacy), the lights keep turning themselves off if you’re idle (I’m more used to turning on and off the lights on my own accord), you need to pay £10 for a padlock which is complicated for disabled people and the list goes on. The toilets, bathrooms, kitchen etc are just as dirty as Badea Faulkner and Olive Allison Brown from the Avanzar House in Middleton, Manchester not cleaning up after themselves. And don’t get me started on the staff being problematic. They aren’t very useful to the point where I had to shout at them due to their language barriers and them not listening to me, let alone understanding me. This is troubling for autistic people like me. Never in all my years have I encountered such frustrating hotel staff members. Compared to the other hotels I've stayed at in the past, the hotel staff in these hotels were never infuriating. If a lack of staff doesn’t tell you the appalling

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

clean, helpful. Near to the city center. It happens to close to the Black Sabbath bridge, and I was a fun of them.

The room I was given was really good. The bed was comfortable and well made. What stood out to me was the way I was treated by the employees (Faiyaz & Jeff). Both were ready help with my concerns and made me feel good about making this booking. All in all it’s a great experience.

Despite everything was clean and spot on, the hotel has these group of Asian Men who seem to not stay in the hotel but pay to use the pool, jacuzzi etc Those men are disgusting! They would stay and not leave for other people to use the jacuzzi/sauna while speaking very loud and staring at other people! One of them was peeling his feet in the pool and washing it off with the water in the jacuzzi. At a point the water in the Jacuzzi turned green! It was disgusting! I spoke to the receptionist who was able to do NOTHING about it. The staff member at the pool facilities called Ane-Marie was confrontational, rude and lack communication skills. Her attitude was so bad and was talking to people like she was a nursery teacher. The cleaner took my food in the room and when I asked they said it had been thrown away! It was a peri peri takeaway work over £40!. The receptionist was able to ask the chef to make us wraps if not me and my children would have starved through the night!. It was a wasteful 3 days stay! The breakfast was ok but the dining furnitures are old and outdated for that kind of hotel! The gentlemen at the reception were lovely and very helpful, the chef was amazing! Another lady was an Angel called Marita. If there is a game going on, Dont bother going out! The traffic is a living hell! As they also Park in the hotel car park. Overall i will not stay again.

Staff were lovely. Room was clean and comfortable. We had a room facing the M6, so there was quite a lot of noise from the road, which isn't ideal but to be expected based on the location. If I stay again, when I'm in the area, I will probably request a room on the other side of the hotel. The room was missing it's phone, so when I needed to call down to reception I had to call the Holiday Inn customer service line off my mobile, which was a pain but other than that no complaints.

Really comfortable, staff very friendly. Spa and gym facilities. Breakfast was nice, but had to keep asking to get things topped up. I would definitely stay again