Hotel berhampiran Vivero Todo Ráquira Bogotá, Bogota

Awesome attention to guests and solutions friendly... food on the menu was excellent Loved the Salmon/Steak/Mil Hojas. Communication with guest was open and friendly on all topics warning about transportation matters and assisting to acquire.

Es un hotel sencillo, pequeño, centralmente ubicado, realmente la zona me pareció silenciosa, me parece segura. Las habitaciones son pequeñas pero adecuadas. Me quedé dos semanas por laboral, la atención fue muy buena. El desayuno no está incluido, vale 12,000 (3 dólares), reparar los huevos al gusto del huésped, la barra no tiene muchas cosas, pero es suficiente. Para mi necesidad, de un sitio central, de fácil desplazamientos, etc., fue muy conveniente.

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

Few attention on the customer due to the lack of staff in the hotel. It was a good stay, but they definitely need to hire more staff in order to provide a good customer service.

Good quality hotel for the price. The customer service people were very nice, and can speak some English. The rooms are spacious, with fridge, snack bar, free bottle of water, and really love how comfy the bed is. The location is also great, there is a grocery store, and some nice restaurants just next to it.

房間很大，浴室很大，窗外景色很好，早餐不錯，有很多中國人在這裏住，應該是比較不錯的選擇了。。。。。。

Excelente ubicación ,personal muy amable, la estadía fue muy confortable. Zonas húmedas con una buena vista . Personal de housekeeping muy amable siempre atento a colaborar en todo lo que uno nesecita. Las zonas comunes siempre están disponibles para cuando uno las nesecita.recomendado 100%.

My second time staying at an Ibis; LOVE these properties. The rooms are very basic but you'll have what you need. The property is fun and stylish, staff was helpful (including arranging midnight airport transportation for us) and there's a full service bar and restaurant. The breakfast buffet has an amazing selection of dishes; I wish hotels in the US offered breakfasts like this! The National Museum right across the street is well worth a visit and you're a short drive to Monserrate and Candelaria.