Hotel berhampiran Museo del Flipper, Bologna

The lobby and room was very nice as it’s newly renovated. Location was also great, just opposite the train station and about 20-30 minutes walk into the centre. Staff were all very nice and friendly. The only bad thing was the shower water pressure was too low and the hot water took quite long to come on. The room lighting can also be a bit dim. Breakfast isn’t great so I would recommend to eat outside if you can.

Spacious, functional and well organised. Staff is extremely friendly and helpful. All speak very good English. Despite the closeness to the Bologna railway station the place is set back, quiet and green, with a large outdoor area for relaxation. The rooms are functional, clean, well ventilated and fitted with A.C. Totally recommended!

We had a very disappointing stay here as part of our honeymoon. Staff on reception not at all friendly. The hotel is basic at best and I guess survives on the fact that it has elevated viewing areas from which you can see a fantastic vista of the city. The vista in our room, not so much. I could have cried when I looked out the window from our basic, insipid room. In fact, we decided we would leave and book elsewhere but our fee was non refundable so could not. There was absolutely no atmosphere and staff looked blank or indeed rather grumpily on as we passed. The corridors look like a hospital — no decor to be seen. There is no bar open at night to take drinks out to the terrace and we had nothing in the room — on checking out, we were asked if we had taken from the mini bar — there wasn’t one. When I told them this, they said there was it was just very well hidden. We had looked everywhere for this and still we are none the wiser. Breakfast is okay…nothing special. We wouldn’t have minded if we had booked budget accommodation for a quick city break but this hotel was costly.

Two stars because it is a nice hotel with comfortable beds. Thats about it. It is certainly not a five star hotel, which it purports to be. We arrived around 8pm and advised reception that we needed to leave for the airport at five am. At some point reception advises that the booking was for one person and they had to charge us for the second. I have never heard of this! So for the extra person for our 8 hour stay, they wanted €100! What the hell for? I looked on a booking sight and showed the receptionist that I could still book a room (which would come with a free bottle of wine) for two people for exactly what I paid. Receptionist kept saying that it would be more if i booked through the hotel. Lets follow the logic here. Why would i book directly through the hotel if the same room is less on a booking sight? The most irritating part is that she kept laughing inappropriately for some unknown reason. The male receptionist kept insisting that the € 100 was for the ”free” hot breakfast. We reminded him that we had to leave before breakfast was served. He assured us that there would be a cart full of food in the morning before we left. Long story short, that did not happen. There was a cart with coffee and a few pastries. But wait, there's more! The man at the reception in the morning told us that if we had asked, they would have made us breakfast. That would have been nice if it was ever suggested by reception at check in! A real five star hotel would have just taken the initiative to prepare the bagged breakfast for us given the conversation had the night before. I also enjoyed how the staff talked down to us insisting that a €100 per person euro fee is totally normal. Because I've never stayed in a hotel before! Thats sarcasm btw. Again, this certainly was not a five star experience. And just to compare apples to apples, we stayed at a four star hotel when we arrived in bologna 10 days earlier. It was 1/5 the cost, the staff much more accommodating and was just as comfortable and nice. So do yourself a favor and ignore the alleged five star rating and save your money and nerves by staying anywhere else.

Clean room and facilities. Big lockers. Comfortable beds but no privacy curtains on beds which would make it better! Pleasant, quiet garden, nice to sit out in. Staff were helpful and friendly and flexible with check in times. Not walking distance into Bologna centre but good easy public transport

We have booked this place through their website and we were satisfied from the general information that we got online. To be honest it was in a very good locations. Arriving at the property we noticed that there were construction works ongoing !!! Early in the morning the noise was very loud and it was impossible to sleep. Imagine a family with 2 young children that has to wake up from that noise. The second and the biggest delusion was the apartment itself. I HAVE NEVER BEEN IN A PLACE SO DIRTY! The floor was so dirty like it has months without washing. Tested with a paper tissue… it become brown dark, disgusting. The beds were arranged with some old sheets and a couple of duvet (smelly) that was hard to sleep. Very old towels, from white they were close to grey, and with an unpleasant smell. The apartment itself was very old in furniture and equipment. Not mentioning that there was zero acoustic isolation. You can feel the next door apartment chats like they were in your room, and the road noise was crazy if your apartment with face the road. Very poor experience

This place is amazing for the price. Perfect location. SO clean and comfortable. The staff were so friendly and helpful. I felt safe and taken care of being there alone as a single female. The surrounding area felt safe and I could walk to the stadium. The Central Plaza is a short cab ride and the staff will call taxis for you whenever you want. The buffet breakfast was lovely- nothing crazy fancy but assortments of cheese, meats and sausage, pastries, eggs, fruit, juice, cereal, etc. They made me a latte. I would 100% stay there again. Just absolutely perfect.

On first approach, it was clear to see that this hotel is quite far out from the city centre however explains why the prices are a lot cheaper. My partner and I stayed here in July 2022 for 4 nights and I must admit, we loved the room and overall feel of the hotel. Rooms were very clean and beds were very comfortable. We slept amazingly!! If it was just based on rooms alone, we would give this hotel five stars. However… We booked this hotel mainly because it had a pool. When we asked about the pool, we were informed we needed to book a 1 hour slot if we wanted to use it during that day. This was due to covid measures which were still in place at the hotel. So we did. Booked a 1 hour slot for the pool the following evening. When we arrived at the pool on the lower level, we noticed that the changing rooms were locked and the showers were turned off…due to Covid. Now I would typically understand some reasoning for certain covid rules but this just seemed ridiculous. A couple who were using the pool in the hour slot before us informed us to use the small shower cubicle to get changed as this had a frosted glass door on it and is the only bit of privacy you get down there. So we did! We ended up booking the pool out another two times on our stay but as reception advised following our first pool visit, get changed in your rooms then head down to the pool (assuming you don’t need to get the key from reception to unlock the pool). Towels were provided by poolside although on the first day, there was only one towel left for the two of us. On my final visit to the pool on the morning before we left, I had to go to reception in my swimming trunks because the pool was locked. Something I felt uncomfortable doing in the first place but as there was no changing facilities and the towels were locked by poolside, I reluctantly went to reception where the man behind the desk got angry at me being there in my swimming trunks. Simple solution would be to open up the changing facilities down by poolside to prevent this but hey, that was too obvious. Upon pointing out the fact that the changing facilities in his hotel were locked because they won’t open them due to Covid (which he should have known), he eventually calmed down and mentioned he understood. On our visit we also used the electric bikes which were at reception for a full day at the cost of €25 per bike per day. The system is far to complicated for what it needs to be and should be made simpler by just having reception deal with the booking. Once eventually booked, we were given the keys to the 2 bike locks, helmets and some netting for our hair (another odd covid measure which doesn’t make much sense as you will sweat through the netting anyway). As I was away to take the bikes out, I noticed that all four tyres were flat. Surely this should be inspected by the staff before the bikes are taken out?! Unfortunately staff appeared clueless on what PSI the tires had to be at and as he pumped up the first

The Hotel is very close to the airport and close to a bus stop to airport/central train station/city centre. 300mt far from a shopping centre. Only few steps from a restaurant/pizzeria. The staff was very friendly and gave us all the info needed. The hotel offers late check-in, they provide you with a pin cose to open the main door. We arrived before 11pm so didn’t need to use it.

We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.