Kemudahan pilihan: Tempat letak kenderaan, Perkhidmatan dobi, Restoran
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1047 ulasan
9.0/10
1 malam
Daripada INR 2,964
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9.4/10
Menakjubkan
PPengguna TetamuI would like to thank all the staff, especially the front desk, for their help during my stay.
There was some confusion with my booking through Trip.com. I had already paid Trip.com for accommodation and breakfast, and I did not realise at first that this was only a prepayment to Trip.com to secure the booking, and that I would still need to pay the hotel directly at the front desk, with a refund to come later from Trip.com.
Your front desk team were very patient and professional in helping me contact Trip.com and clarify the situation so that I could understand why another payment at the hotel was required. I really appreciate their kindness and excellent service.
Hotel di Arima Onsen Hotspring, Kobe 38.3% pelancong memilih kawasan ini
Harga satu malam bermula:INR 17,475
9.4/10
Menakjubkan
CCloverLoverno coin laundry is a slight inconvenient. location is great with a large supermarket with eating area right at the station basement below. near cafes and eateries
PPengguna Tetamu:) Location was awesome - within short walking distance to train station. Love the ice cream provided by the hotel. The front desk staff are polite and helpful
:( The pillow is too hard for me. Amenities didn't include cleanser and milk lotion.
PPengguna Tanpa NamaTitle: Squeaky Clean and Good Storage, But Be Aware of Strict Cashless Fees and Missing Essentials
Review:
I recently stayed at the Sotetsu Fresa Inn Kobe Sannomiya. While the hardware of the hotel is good, certain policies and service gaps significantly impacted the comfort of my stay.
On the positive side, the hygiene standards here are excellent. The room was spotless and very modern, which is always the most critical factor for me when traveling. I also want to express my appreciation for the luggage keeping arrangement. Being able to store my bags securely and easily both before check-in and after check-out was a huge help, allowing me to explore Kobe freely without the burden of heavy luggage.
However, international travelers need to be aware of a major caveat: this is a strictly ”cashless” hotel. I attempted to pay with cash to avoid bank fees, but was refused. I was forced to use my VISA card, which meant I was hit with foreign transaction and exchange fees that amounted to roughly an extra 5% cost on my trip. I found this policy very rigid and frustrating for guests who prefer using cash.
Furthermore, the in-room amenities and service were disappointing. Guests should know that the rooms are completely bare of essentials—there are no razors, toothbrushes, or toothpaste provided in the room. Realizing this late at night caused unnecessary trouble. Additionally, the housekeeping service lacked attention to detail; even though my Yukata (sleepwear) was clearly used and left out to be changed, the staff did not replace it with a fresh one.
Overall, Sotetsu Fresa Inn offers a very clean environment, but the lack of basic in-room amenities and the strict payment policy make it difficult for me to fully recommend it to travelers trying to manage their budget and convenience.
MMairyOur stay in this hotel was great! I wish we stayed here longer than one evening.
Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean.
Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅
I'm definitely a fan of such kind of a meal now!
We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in((
Would definitely reccommend the stay for relaxing and luxurious experience.
Hotel di Arima Onsen Hotspring, Kobe 38.3% pelancong memilih kawasan ini
Harga satu malam bermula:INR 18,971
9.1/10
Hebat
PPengguna Tanpa NamaNot sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.
DdcmcszAbout 15 mins’ walk from Shin Kobe JR. 10 mins’ walk to Sanomiya. Location was ok. The room was not too small. Clean environment, coffee machine and amenities available at lobby.
Had problems with room WiFi the first night. Front desk didn’t have solution upon my phone inquiry. After reporting to CTrip, hours later, a Chinese speaking staff came to my door to help me. And problem solved. The next day, hotel sent a note asking for my feedback on the issue. Which was a professional and nice gesture.
Breakfast was a chain fast food connected to the lobby. Front desk staff can communicate in English. Overall, good experience with this price.
离新神户JR站步行约二十分钟;三宫约十分钟,附近貌似没有地铁站;经济型酒店,房间不算很小,有浴缸;
首晚,下午发现房间Wi-Fi用不了;电话前台只会Sorry;跟携程说了后,晚上有中国员工上门,解决了问题;第二天,酒店还询问反馈;这点还是服务不错,毕竟是喜来登旗下,还是更专业;不像京都的Tokyu Stay Sanjo Karasuma三条乌丸,酒店设施有问题,装没事的。
设施一般,该有的都有;一楼有洗浴用品,调味包大小的一次性牙膏很方便;早晨就是大堂旁边的松屋,要另外买;
前台员工英语可以交流;第一天接待我的眼镜大叔,动作有一点慢,慢慢跟他说还是可以的。整体体验还不错,毕竟价格不贵。
CCasualTravellerOverall, I had a pleasant stay. The room was spacious, clean, and offered a beautiful view, which made the experience very comfortable. However, I was disappointed that the swimming facilities required an additional charge. The entrance to the lobby was also quite hard to find from the station. Still, a decent stay overall.
PPengguna TetamuLokasi sangat bagus ke laluan kereta gantung Rokkosan! Perkhidmatan yang hebat!! Makan malamnya hebat!!!
Hotel dan kemudahan agak lama tetapi ia bagus untuk harganya. Kawasan pancuran mandian onsen memerlukan pembersihan yang lebih kerap namun kerana terdapat masalah kebersihan yang dikesan.
Hotel di Arima Onsen Hotspring, Kobe 38.3% pelancong memilih kawasan ini
Harga satu malam bermula:INR 13,410
8.7/10
Sangat Baik
PPengguna TetamuLocation is great as it is practically adjacent to the Sannomiya train station. However, there is a major scale construction going on now, right exactly in front of the hotel and if you are not observant, it could easily slip your sight. Also note there are two Tokyu Rei hotels nearby each other and if you are taking a taxi from Shin Kobe station, remember to clearly specify the destination is Sannomiya Tokyu Rei and not the nearby one in Moto Machi which the driver brought us to.
As is typical of most hotels in Japan, even though we had a twin room, space was rather limited and we barely had enough to even open up a medium size luggage bag let alone two.
A big plus point was food options were everywhere and all within walking distance, with many eateries just directly behind the hotel and more as you walk down the main road leading to a row of various restaurants and various eateries for all budgets.
Check-in was of the touch machine kind which is typical of Japan now and staff were at hand to help and guide along.
They were also especially helpful providing useful information as to where to go for a good meal and how to get to other places of interests.
Given the proximity to train station, the food options around and the price we paid, Kobe Sannomiya Tokyu Rei is a good choice for a stay in Kobe.
Berapakan harga purata untuk hotel dengan Sarapan pagi di Kobe?
Bagi hotel dengan Sarapan pagi di Kobe, harga purata pada hari bekerja ialah INR 22,699, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah INR 28,034.
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