Hotel Hot Springs di Kobe

Beautiful hotel with top notch and warm service staff. Dinner and breakfast was good not to mention the fantastic onsen experience which was the main reason we came here. Last but not least, one of the staff personal noticed that I wasn’t feeling well and offered to me some painkillers. Overall, great and memorable experience!

Excellent service, from check in , breakfast, BBQ preparation, hot bath tub and any requests. Beautiful scenery, the sheep at Renest is the most favourite part for children.

Very recommended place to enjoy your holiday with family or couple for onsen My first time to try ryoukan and onsen There is private onsen outdoor and indoor We enjoyed all onsen well and left good memories for me and my family The staff kind and very helpfull and there is complimentary pick up service 😍😍 We did order breakfast set into our room and the so tasty

Food was great and Eri-san was very friendly and helpful. The room was really clean and love the private onsen with amazing view. I love how attentive Eri-san was as well, the timing in which the next meal came was impeccable, allowing me to enjoy the food thoroughly. Other ryokans I have stayed before (despite being more expensive), the breaks between the food served was very short and it felt like I was rushing to eat. The outdoor hotspring bath was great and perfect for people who cannot stand too high temperatures. Unfortunately, when we wanted to dip in Gekkoen's more traditional and older outdoor hotspring, it was being cleaned. Would love to try dipping in it the next time we visit again.

We stayed in Arima to experience the gold Onsen. The rooms were fantastic, I absolutely loved the shower in the room. The tatami mattress beds were well cushioned. Though the rooms were a bit small. The table area and sleeping area were the same. During meal times the staff would enter the rooms to convert the table area to bed area vice Versa. From Osaka it was an approx 45 mins train ride and the airport shuttle was very fast. The good thing about using trip.com was that I could utilise the free internet call to call for hotel shuttle

Perfect quiet onsen resort to unwind and relax. The kaiseki dinner was a highlight and buffet breakfast offered a great variety. Onsen is not too big, not crowded during our stay but probably will if it gets busy. The room was a decent size with good air conditioning and being away from the busy streets made for a peaceful stay. The only downside was the bathtub leaked whenever we showered. Free parking is available, though it’s located underneath the property so it’s best to drop off your bags first if you have a lot of luggage.

不錯的體驗。酒店有提供免費來回接送服務，但到達當天只可以於1430開始聯絡酒店。晚餐是懷石料理，以魚料理為主，需步行至附近（1-2分鐘路程）的姊妹酒店享用。早餐是套餐，需留在本館進食。房間包含的露天温泉非常好，衛生程度滿意。其他詳情（包括當季餐單）可以在酒店官網預先查看。

I booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.

Cleanliness: Rooms and common spaces were generally clean except for our cupboard with some mould, probably from other guests hanging wet towels inside. Location: Great location overlooking Arimaonsen, great for those who prefer a quiet environment. It is far from the town centre but shuttle bus down/up is available by calling the hotel or enquiring at their reception. Service: Friendly reception and cleaning staff, who are able to converse in English. Amenities: Public Bath - There is NO SHOWER in the rooms, guests must use the public bath. Onsen/Cold Pool/Sauna - Onsen (normal, jacuzzi and could be hotter and Sauna was fixed at 96°C. Arcade - Machines not maintained well, but there is table tennis for 600yen/30mins and a mahjong room. Swimming Pool - Closes early at 7pm so did not try it. Arima Inari Shrine beside the hotel was unfortunately burnt down but the view at the top is quite nice.

The room is very nice and comfortable, a few blocks away from the main attractions . The hotel has amenities like a restaurant and a very big onsen at the upper floor, I really enjoyed my staying there and I would stay there again. 👍