Hotel 2 Bintang di Brussels

very good!

The room is clean and spacious. The staff are very nice there. The location is good (＜ 10mins walk to the Brussels north station).

This aparthotel serves the needs of those wanting the ability to make their own breakfast and even basic meals. It is conveniently located for the European institutions. One suggestion to management is to supply rubber mats to prevent slipping in the shower - either for all or in response to requests. At present there is a risk, especially for the older generation, and none could be supplied. Overall, I was well satisfied - just couldn't stand on one leg to wash my feet!

I enjoyed my stay overall. The hotel is in a good, central location and the rooms are spacious and clean enough. The front desk staff were friendly and helpful, but I was rudely spoken to twice in a matter of minutes. First, by the staff at breakfast, and second, in an elevator with a member of the cleaning staff. At breakfast, I had no idea you were meant to return the trays at a specific location and I got reprimanded for that. In the elevator, the cleaning staff member wanted me to leave the elevator so he could come in and bring his cleaning trolley into the elevator. It was a weird experience. I rarely write anything negative but I felt like I had to point this out.

Whole customer service and staff were too polite and professional, rooms were clean and neat, moreover its in good location near to central station, in morning breakfast was timely served………………………………………..,,,,,,……………………………………………..

Positives: The bed and bedding seemed clean. Decent enough location, 15 min walk from grand place and even quicker by metro. The other positive was checking out. Negatives: The hostel was very run down, smelly in certain areas, unclean, cold and felt like an abandoned construction site. My room was on the 3rd floor and there was no lift (which was no problem for someone able like myself). The stairway up felt very unsafe, dark and extremely run down. In the room, they obviously clean only the essentials, as the shower basin and the toilet were satisfactory clean, however all the skirting boards, shower curtain, and all other fixtures were filthy. The breakfast was satisfactory, enough to fill up to start the day. When arrived back one night I was hoping to have a hot drink, so asked for some hot water to use for my teabag, I was directed to the machine but was told no cups were available and I was supposed to supply my own. I'm glad I was only there a minimal amount of time just to sleep, but unfortunately I wouldn't return and wouldn't reccomend.

If you’re on a budget and looking for a clean and comfortable hotel in the centre, this is a great option. We spent three nights here and found the room to be basic but exceptionally clean. The bed was very comfortable and the shower and hairdryer worked very well. The location could not be better. It’s round the corner from the Grand Place and close to the meeting point for many day tours to Bruges and Ghent. The hotel is on a square where there are plenty of shops, food options and a market on some days. It felt like a very safe area to stay in. We were able to leave our luggage after check out and collect later in the day for our evening flight.

Great location, just few minutes to the subway, local grocery store (Delhaize), 10 min to the Brussels Park and Royal Palace. Terrassa apartment was awesome - very bright, high ceilings. Comfy. All you need for a long or short stay. Kitchen has everything you need for cooking. Very convenient for someone who doesn't like to go to restaurants 3 times a day... Huge thanks to the personnel for being so helpful and attentive. We'll be back!

Stayed here for one night with my husband while we were on our road trip and I am so glad it was just for a night. First, there is major construction on the road in front. We had to do a few circles because we weren't sure if we could drive down the small side road near the construction site to get to the hotel since we booked this hotel specifically because it had parking. As for parking, it says it's 15euros a night and with tax it comes to 19.40euros. Second, the room felt so cheap and dirty. It hadn't been dusted properly inside the cabinet and the same as in the bathroom. The room felt so dated and had a weird smell. The bed was very basic with two small pillows. The bathroom is bad, the light is connected to the loud fan. The shower is so poorly designed. It's so small and then you feel like your going to fall out of the shower the way the shower head points right in the curtain. There is also no safe in the room, this was the first time I actually wanted to use one cause I didn't feel particularly safe in the hotel. Also only one of the sockets by the bed worked. Third, as for the staff...when checking in the front desk was friendly and helped us park our car. The issue was our room had no towels when we checked in. We told the front desk after we came back from being out and they said it would be 20mins when the next person came and it was around 1.5hrs before my husband just went downstairs and asked them just to give them to him. We had tried to phone the front desk but the phone was not working in the room. Fourth, the location is something to be aware of. It just didn't feel super safe even though we didn't have a problem with anyone. It just doesn't feel like the place to want to wander around as a tourist and out about at night, Let's be honest this hotel was very cheap and you get what you paid for. I would not suggest this hotel for a long stay but if you just need somewhere for a night and you're tight on money......otherwise pay more and get something nicer you would regret it.

I booked three nights at the hostel, but couldn’t stay there for more than 1 night. The room was unbearably hot (over 30°C), and believe it or not, they didn’t have either AC or a fan in the bedroom. We were sweating like a pig and couldn’t sleep at all. Then I went down to the reception and requested for a fan. The receptionist told me they didn’t have any fans. No towels, no soap, no padlock as courtesy. When I left the hostel, the manager said that I would get a one night refund, so the money would be sent into the same credit card I paid for the 3 nights. Guess what? They’ve never transferred the money into my account. They don’t answer my emails, phone calls… not professional at all. This is definitely the worst experience I’ve ever had in my life. Stay away from this horrible place.