Hotel Mesra Haiwan Peliharaan di Brussels

The hotel itself is beautiful and well-kept, with a stylish interior. However, my overall stay was disappointing due to poor service. I stayed for three nights and was asked at check-in if I wanted my room cleaned during the stay. I said yes, and on the second day I reminded reception in the morning that I would like the room cleaned. When I returned at 4:30pm, nothing had been done — the room was still uncleaned and the sheets unchanged. When I raised this with reception, the staff were not helpful and instead of simply arranging for the cleaning, they asked unnecessary questions and did not resolve the issue. This really let down the experience. As for location, the hotel is not in the city center, so you do need to travel to reach most of the main attractions. That said, the train station is only about a 7-minute walk, which makes it manageable. In summary, while the hotel itself is beautiful, the lack of reliable service and less convenient location mean I would be hesitant to stay again.

Nice and clean hotel. Receptionist (from Thailand, don’t remember name) was sweet and attentive, elevated the experience.

フロントの方はとても親切ですし、フロントにはアイドルがいます笑 立地も最高、お部屋もきれいでした。 壁は薄めで、隣のお部屋の声は聞こえますが、この値段でこれだけ良くして頂けて、大変満足です！