Hotel berhampiran SPREZZA by Dragoș Săndulache, Bucharest

This hotel is very nice in every respect, in its location, services. The breakfast was good, too. But there is a problem. No car, no taxi, can stop to load or unload a passenger in front of the hotel, due to road restrictions. Thus, if you have luggage, you have to carry them yourself for about 2 blocks, at the nearest permitted point, in order to arrive or depart from the hotel.

Nice hotel in old city of Bucharest. Friendly and helpful staff. Reasonable room rates. Can to be suggested for everyone. Many bars and restaurants nearby hotel

Marriott upper-scale properties, such as their Autograph Collection &/or Tribute Portfolio brands, continue to miss the mark. Weak management seems to plague many of these properties & consistent delivery of Marriott's Bonvoy Program only exists in the minds of HQ Executives. The experience of Bonvoy Members is something quite different in reality, since members NEVER know what to expect until they check in. Just finished 12 nights in 6 different European Marriott brands in 3 countries & only 1 even bothered to acknowledge our lifetime elite membership status. Otherwise, we received the same treatment as a guest staying at a Marriott property for the 1st time. The Marmorosch is indeed a beautiful property -- or at least the exterior & lobby area are. The rooms themselves are more more like Fairfield Inn properties in the US. Basic to the extreme & poor housekeeping was evident throughout the property. Trash that littered the floor on arrival was still there 3 days later, as were the blood droplets on the bathroom floor, & one has to question what type of housekeeping would leave a bed in the condition of the one in the attached photos? Only 1 side of the huge hand-pull drapes worked & could be opened, so we called to ask that someone be sent to fix the other side. A pleasant gentleman promptly appeared to tell us that they could not fix the drapes because a separate company had to be scheduled to do the repair. We subsequently learned from an honest employee that the non-functioning drapes issue has plagued the property since opening & is well known to owner/management. The property was previously a bank so there is a bar in the lower level Vault area, which one would incorrectly assume to be a beautiful & sophisticated location for cocktails. Unfortunately, as you descend the stairs to the lower level the loud & pulsating disco music immediately lets you know that your expectations are incorrect. We looked in the door & decided to not even bother entering & returned to the beautiful Lobby for drinks, but left after 15 minutes when no one arrived at the bar to offer service, & others who were waiting when we arrived were still unserved when we departed. Breakfast was a manic mess since the room where it is served is not capable of meeting guest needs if the hotel is more than 75% occupied. Many of the food items that should be hot are cold & unappetizing. Never saw a breakfast menu on a table in the first 2 days of our stay, & only after asking about cooked-to-order items that were being served around us on the 3rd day, were we given a menu with several options that are, in fact, available for breakfast. Check-in was the biggest fiasco we have ever encountered at ANY Marriott property. A full 50 minutes to check-in with only 2 employees manning the 4-5 positions & the Bonvoy Member sign on the front desk was completely meaningless. Only after several guests began to openly complain about the wait did a 3rd employee appear, but she gave ZER

Приехала поздно ночью,.заселились очень оперативно.спасибл

The hotel is well located. The interior of the hotel is nice. But the room, better to renew. Room 101 requires the new carpet and renew most of the furniture. The breakfast is nice. The parking is limited with max high of the car 1,9 meters.

We mistake for old town & uptown , location was 35mins ++ walking distance to city & old-town & all day-tour pick up point . Quiet place for sleeping. We ordered airport pick up , the Driver nice & good , his drop us and open the lobby door for us , take the room keys in letter box for us and explain where ours lot . feel good ( around 22:00pm local times)… .. after in ours apartment, look new and tidy inside , but we can’t find any brief-notes for WiFi passwords, even found the modem , password was chance !! so thinking paid for roaming , ( Vodafone get in data ) , work only few second than died line all night till morning even walk around at city . ( choose Orange will more better). Service or Staff ? We stay four nights, none seen one . The window & balcony full of dust . By the end, if you’re self drive tourist is ok to stay here .

This hotel is a little tricky. Do not book the regular rooms because they are tired and the beds look soggy and used. They need to do a little bit of work on the interior in the carpets on the outside of the rooms. Only stay in the suites are and above cuz they're great. But the superior room and the regular room are not to my liking and a little depressing. But I would stay this hotel anytime I was in Bucharest but only in the sweets and the studios not in the regular tired looking hotel rooms. One of the major benefits of this hotel/aparte hotel is that it has a fantastic hot tub/ jacuzzi and it is right next door in the gym all you have to do is sign in. I love the hot tub and I love the pool especially in mid-December when everything was freezing. I would stay here anytime I visited Bucharest. The food in the restaurant is okay relatively okay value for the money and service is good. Also the women at the front desk are very helpful and accommodating.

The hotel is situated a few metres from the Gara de Nord railways station and underground station, so it is very easy to reach. The check-in procedure was fast, room clean with a large bed, toilet, shower, TV set, hairdryer etc. The door is card-operated, mine unfortunately didn´t work properly, so I had to go to the reception desk twice but the girl was really helpful. Breakfast is served in the adjacent building from 7 .00 to 10.30, quite a good range of things to choose from. Wi-fi connection strong and stable. Next time in Bucharest I will definitely try to get a room here again.

Очень хороший отель. 5 минут ходьбы от метро, всё чисто, вкусные завтраки. Дружелюбный персонал.

I had to fly to Bucharest on the 26th September for a 2 week business holiday. Due to the fact that my affairs were within Bucur-Obor Colentina area, I had to look for a hotel in the same area. When searching area Hotel ”Sir Colentina” came up, and I went to visit the place and see if I can book a twin room. This was on a Tuesday. On entering the hotel, a heavy smell of cigarette smoke was in the lobby area. The lady I met on that day and was behind the reception was called Simona. She was behind a plastic screen and she wasn't wearing a mask. I then found out that she was director of the operations and not a receptionist. She seemed to be very nice and polite, very keen to provide a good customer service to a potential customer. From her I found out that this hotel was own/ run by a Turkish guy. She rang a house maid and asked to show us a room to get an idea on how a room looked like. The maid who turned up didn't wear a mask and when pointing towards her face and asking where her mask was, she replied that she came out in hurry just to show us the room and that's why she wasn't wearing a mask. We left and went downstairs and received on a piece of paper the details of the hotel and room prices, all written down by Simona Although I was advised that if I want to book a room to ring the hotel, I didn't do it, and instead we just came next morning into the hotel to get a room. At the desk was a different girl and she seemed very bored and a bit on the moody side. After explaining that I spoke to Simona about a twin room and I was shown one the day before she eventually said that there was a room available on level 5th, room 507. I accepted and have paid for three nights. Before heading up to the room I asked the girl (I believe her name was Umut/Ulut which is a Turkish name) to confirm there was a hairdryer in the room. She didn't know what that was ( a hairdryer), and then she just nodded ”yes” like. Although there was two of us, I was handed out just one room key card for accessing the door. Went up to the room to find out the key card wasn't working. After trying many times, exasperated, I went downstairs to ask the reception to help. The girl at the reception said that she can't do anything because the card was needing charged and the machine who charges the cards ????!!!??? wasn't available I never heard anything like that before. Anyway, she said that she will send a handy man upstairs with a master key to unlock the door.... Went upstairs, the handy man was there frowning and waiting for me. With no mask on. He was very unfriendly and very moody too. I showed him that the card wasn't working, he simply unscrew the deadlock and removed the lock and replaced it with a different one. Then he gave me room 503 key card!!!. I asked him how does that work???. He replied very pissed that there was no money for fixing things and cards etc...I took the key card, the next day the same girl at the reception wrote 507 over 503 key c