Hotel berhampiran Royals Church Cairns, Cairns

Crystalbrook Bailey was my stopover hotel so I wasn't expecting anything flash etc however when I arrived I was pleasantly surprised how beautiful and modern this hotel is. Such a change to a lot of the older Cairns hotels. I felt like I was in a hotel in Melbourne! Check in was a breeze and staff were lovely, I was in my room in no time at all. There is alot of stunning modern artworks all throughout the building, very cool to find as you make your way to your floor. The room was beautiful and sufficient for a one nights stay, I could have easily stayed for longer! The location is great, in the city and close to the esplanade. I would definitely stay here again!

thank u for helping me. especially, lovely Jordan who is the receptionist. I am sure she is one of the super kindely person of Ozzys at Cairns. Not far away from the Lagoon of an artificial also safety. It was good for old lady. Who's want to enjoy alone or couple? I recommand.

The photos provided by the operators are extremely deceptive. The accomodation is old and run down. The shower tiles were painted at some stage, and it is now peeling off both the floor and the walls. The “updated” vanity basin and tap are poorly sizes and you are unable to fully wash your face due to the shape and size of the basin with a shorter necked faucet . There is no complete enclosure for water in the shower resulting in you flooding the bathroom each time you shower- we ended up using the common showers in the passageway to attempt keep our room dry. The toilet paper is only single ply so bring your own if you decide to stay here !! Our towels and sheets had stains on them and the pillows are flat and lumpy. I wouldn’t swim in the pool unless you’ve had your latest tetanus shots. We were followed back to the accommodation by a slightly hostile homeless person one night which was slightly unnerving for our teenage daughters. The nicest part of this accommodation is the outdoor BBQ area. The breakfast provided smelt ok, but we decided to eat at the cafe at the marina each day as we were heading out to the reef and islands anyways. We decided to stay here and save money as generally we are out during the day and only need a comfortable bed and a clean shower- next time we will be going back to our regular accommodation closer to the Esplanade. I

Really wanted to love this place. On the positive, its location is OK, though not central, its very close to the aquarium and esplanade. BUT its also on the main road to the nearby public and private hospital, so traffic at all hours, especially ambulances make it noisy. That said, it's not near the party area, BUT the one pub nearby didn't look like anywhere I'd want to enter, and drunks yelling and screaming at each other on their way past, not only disturbed our sleep, it made waiting for an UBER / UBER-eats out front a bit uncomfortable. Room is an average size, and it was good to have a full sized fridge, washing machine and drier available, BUT don't expect any little extras. 2 mini soaps and the cheapest instant coffee available - and not much of that either is about the sum total of your welcome pack. Room was clean enough BUT the painted tiles (yes painted) are cracking and the washing machine was musty (guys, keep the door open). We ran a cycle before using...oh and bring your own powder! No service for stays shorter than 5 days (we stayed 5) and warnings everywhere that if you leave a few dishes dirty or don't remove your own rubbish before leaving you will be charged. Had a nice little balcony off the lounge, BUT it had 2 air conditioners lobbed on it, so it became unusable. We were on the 3rd floor, well away from everyone else (be aware stairs only!) which made it quiet from guest noise, BUT they had pest controllers spraying for bugs on day 3, which was a bit annoying, and left wet patches everywhere in the room when we came back. Didn't notice until we stepped in the poison! Only found 1 dead bug afterwards though. Lounge area was comfortable and nicely furnished, BUT the bed squeaked and sagged in the middle. Pool was good, though a bit fresh and parking was VERY good. Cascade gardens is a bit tired, (as am I after staying here), but its not awful. don't have your expectations too high, and don't pay too much. In comparison with where we stayed for similar money in Pt Douglas, its below par...I wouldn't stay again, but I've also stayed in much worse.

We stayed at Oak Carins for one quick evening before departing for a liveaboard cruise. The check in was quick and our stay was nice and comfortable. The only issue is that we booked the stay through our airline and requested an ocean view room. Unfortunately, the systems didn’t sync and Oak Carins oversold ocean view rooms and we were stuck with a different view. The staff tried to accommodate with a breakfast voucher but we couldn’t accept as we were leaving before their kitchens opened. So we were told that we would be credited back a refund…but there are so many stages/3rd parties, I doubt we will ever see it, but appreciate them trying. Would recommend if you are in Cairns and need a reasonably priced place to stay that is walking distance to the activities in the city.

We had a wonderful one night stay at the Heritage Cairns. A clean, spacious and well equipped room with a comfortable bed, air conditioning and a fridge. But what made this hotel even better was the fantastic receptionist. She went out of her way to help us, the lift was broken during our stay so she moved us to a ground floor room as we had a lot of luggage, she also assisted us with a taxi number and warned us that Ubers do sometimes cancel early in the morning - we had a an early morning flight the next day so needed a lift to the airport, our Uber did arrive as planned but it was reassuring to know we had a back up plan, thanks to this lady. It is little touches like this that really make a difference! We would definitely book again.

Fantastic stay. Will definitely come back. The hotel offers excellent service and amenities. The rooms are clean and comfortable. The staff is friendly and helpful. Great location with easy access to attractions. Highly recommend!

we stayed a couple of nights in a 2br cabin...well set up and has all facilities u will need...except wifi...comvenient location if u have a car...but bus nearby...staff werent real friendly...but helpful...park next to cabin...quiet and comfy

Great food and friendly helpful staff. Although this building is quite old it has been reasonably well renovated and is very comfortable to stay at. I had to leave VERY early to catch a bus and was supplied with a box breakfast, most welcome at 5am. On my return from my trip to Karumba we found that my booking had been made incorrectly a week further ahead.on arrival at 7pm , very tired,I was very grateful that the duty manager was able to put me into a very nice room for the night, and I was able to have a delightful meal and catch up with the gorgeous Shoni who welcomed me back even though I looked and smelt like Robinson Caruso, would definitely go there again.

From the time we arrived the staff were very friendly. We got a package deal and all the free extras were correct(no hunting things down). The food at both restaurants/bar were delicious. While this resort is large and holds many poeple at a time, you did not hear much noise from other guests. Only complaint I have is the putt putt and karts were not open(or stayed open until) as per time stated. Kids didn't get use those facilities. I will book here again.