Hotel berhampiran Spirit of Cairns, Cairns

The personnel is helpful and friendly. The location is perfect and the bar/club is always busy. You can eat, drink and party all at the same place. The air conditioning in the rooms was a bit too strong, and there is no controller to modify it. It's a centralised system. The bed has to be done by yourself when arriving. Finding it done would be appreciated. A shelf and individual light in the bed would be really useful. The building is very big and has enough room in the common areas and kitchen (which is busy at any time). Services are fine overall.

I left another local hostel after one night as it was just too noisy - I wanted a place for a good rest so that I could really enjoy all the amazing day trips nearby. This place did just that! I booked a single occupancy room (shared bathroom) on the day and stayed for 4 nights - great value for money and really did the job - I had a perfect rest here. Other guests were of all ages and were friendly. The hostel was very quiet at night and put on some optional entertainment (I chose not to partake and it didn’t disturb me at all). The pool area is small but great! Big kitchen area to cook in and store food. The staff were great at helping me book day trips and the location is fantastic for these (I did the Great Barrier Reef, karunda skyrail and daintree trip from here and the location was perfect). I would definitely stay again!

Really wanted to love this place. On the positive, its location is OK, though not central, its very close to the aquarium and esplanade. BUT its also on the main road to the nearby public and private hospital, so traffic at all hours, especially ambulances make it noisy. That said, it's not near the party area, BUT the one pub nearby didn't look like anywhere I'd want to enter, and drunks yelling and screaming at each other on their way past, not only disturbed our sleep, it made waiting for an UBER / UBER-eats out front a bit uncomfortable. Room is an average size, and it was good to have a full sized fridge, washing machine and drier available, BUT don't expect any little extras. 2 mini soaps and the cheapest instant coffee available - and not much of that either is about the sum total of your welcome pack. Room was clean enough BUT the painted tiles (yes painted) are cracking and the washing machine was musty (guys, keep the door open). We ran a cycle before using...oh and bring your own powder! No service for stays shorter than 5 days (we stayed 5) and warnings everywhere that if you leave a few dishes dirty or don't remove your own rubbish before leaving you will be charged. Had a nice little balcony off the lounge, BUT it had 2 air conditioners lobbed on it, so it became unusable. We were on the 3rd floor, well away from everyone else (be aware stairs only!) which made it quiet from guest noise, BUT they had pest controllers spraying for bugs on day 3, which was a bit annoying, and left wet patches everywhere in the room when we came back. Didn't notice until we stepped in the poison! Only found 1 dead bug afterwards though. Lounge area was comfortable and nicely furnished, BUT the bed squeaked and sagged in the middle. Pool was good, though a bit fresh and parking was VERY good. Cascade gardens is a bit tired, (as am I after staying here), but its not awful. don't have your expectations too high, and don't pay too much. In comparison with where we stayed for similar money in Pt Douglas, its below par...I wouldn't stay again, but I've also stayed in much worse.

We had a wonderful one night stay at the Heritage Cairns. A clean, spacious and well equipped room with a comfortable bed, air conditioning and a fridge. But what made this hotel even better was the fantastic receptionist. She went out of her way to help us, the lift was broken during our stay so she moved us to a ground floor room as we had a lot of luggage, she also assisted us with a taxi number and warned us that Ubers do sometimes cancel early in the morning - we had a an early morning flight the next day so needed a lift to the airport, our Uber did arrive as planned but it was reassuring to know we had a back up plan, thanks to this lady. It is little touches like this that really make a difference! We would definitely book again.

A nice place to stay with decent rooms and some nice swimming pools and outside spaces. 15 mins easy stroll to the sea/esplanade and 5 mins from central station. I should mention that ‘garden view’ is an exterior view, the ‘swimming pool view’ is the interior and much nicer.

The photos provided by the operators are extremely deceptive. The accomodation is old and run down. The shower tiles were painted at some stage, and it is now peeling off both the floor and the walls. The “updated” vanity basin and tap are poorly sizes and you are unable to fully wash your face due to the shape and size of the basin with a shorter necked faucet . There is no complete enclosure for water in the shower resulting in you flooding the bathroom each time you shower- we ended up using the common showers in the passageway to attempt keep our room dry. The toilet paper is only single ply so bring your own if you decide to stay here !! Our towels and sheets had stains on them and the pillows are flat and lumpy. I wouldn’t swim in the pool unless you’ve had your latest tetanus shots. We were followed back to the accommodation by a slightly hostile homeless person one night which was slightly unnerving for our teenage daughters. The nicest part of this accommodation is the outdoor BBQ area. The breakfast provided smelt ok, but we decided to eat at the cafe at the marina each day as we were heading out to the reef and islands anyways. We decided to stay here and save money as generally we are out during the day and only need a comfortable bed and a clean shower- next time we will be going back to our regular accommodation closer to the Esplanade. I

Great food and friendly helpful staff. Although this building is quite old it has been reasonably well renovated and is very comfortable to stay at. I had to leave VERY early to catch a bus and was supplied with a box breakfast, most welcome at 5am. On my return from my trip to Karumba we found that my booking had been made incorrectly a week further ahead.on arrival at 7pm , very tired,I was very grateful that the duty manager was able to put me into a very nice room for the night, and I was able to have a delightful meal and catch up with the gorgeous Shoni who welcomed me back even though I looked and smelt like Robinson Caruso, would definitely go there again.

From the time we arrived the staff were very friendly. We got a package deal and all the free extras were correct(no hunting things down). The food at both restaurants/bar were delicious. While this resort is large and holds many poeple at a time, you did not hear much noise from other guests. Only complaint I have is the putt putt and karts were not open(or stayed open until) as per time stated. Kids didn't get use those facilities. I will book here again.

“Resort” very out of the way compared to the things to do in town. Luckily we got a car and were able to go back and forth for relatively cheap, but can imagine the cost would rack up if you were to use Uber the whole time. 24h front desk service and we got an extra towel when we asked for it. The outside area and pool looked really nice. This is clearly where the money has gone, though because of the weather we weren’t really able to make use of it. The rooms were very basic and rather old. Nothing impressive. Made us second guess why it was called a resort. Finally, I’d you get a room overlooking the pool, you’ll get a beautiful view but quite a trek to get to the room as you have to walk around the entire building (room access is on the outside) .

we stayed a couple of nights in a 2br cabin...well set up and has all facilities u will need...except wifi...comvenient location if u have a car...but bus nearby...staff werent real friendly...but helpful...park next to cabin...quiet and comfy