Hotel berhampiran e-zone, Cairo

This hotel is beautiful and breathtaking! It has an amazing pool and restaurants. However it is far from city center, it’s about 30-40 minutes away by taxi. It is a great spot for a nice get away from the hustle and bustle of the city for a couple days. The staff was super helpful and were willing to go the extra mile to make sure my stay was enjoyable!

The hotel is accessible via a covered bridge from Terminal 3, and a free shuttle bus runs between Terminals 2 and 3. The hotel also provides complimentary airport drop-off; since we departed from Terminal 2, this service was convenient. However, we had to wait around 30 minutes to check in at midnight.

Honestly, the stay was disappointing. The floors were not well maintained, and I found the bathroom to be in a very unpleasant condition. The shower tap was leaking, which made things worse. The breakfast was also poor. The juices were not fresh, and everything that was offered tasted bland. On top of that, the experience at the pool bar was frustrating. Every time we ordered something, the waiter kept coming back repeatedly to ask if we wanted to order again or to make us pay. During the two days we spent by the pool trying to relax and take a nap, we were constantly disturbed and woken up to be asked if we wanted anything. The iron should also be replaced as it is in poor condition. It ruined a pair of beige trousers and a white shirt while I was ironing. We only stayed for two nights and did not want to be difficult guests, but in hindsight we should have raised these issues, especially considering this is a 5-star hotel and we paid for that level of service. Overall, this was not a relaxing or enjoyable experience.

The hotel is ok, but a bit expensive for an average hotel. Would probably choose other hotel with a better location next time.

I had very bad experience in this hotel and will never stay in the future again. I booked for double room however when I came and checked in and went up to the room , I was surprised that the room has two single beds . Called the reception and informed him but he said that the tour operator did not inform them that I have double occupancy and needs king size bed . They did not have king size bed available so we stayed in this room however , the AC was so noisy to the extend that you can not hear each other when you talk inside the room . I asked them to change the room and they gave me another one but the AC was also extremely loud - I understood after asking few questions that almost all rooms in the hotel are having loud noisy sound .  Next day they changed my room to double room with king size bed and I told them clearly that I need a room with good AC . I moved to the room and I was shocked that the the sound was fine but the AC was not cooling , the temperature in the room was not going below 26 degree. I told the recipient to send the engineering team and they tried to fix it but the problem was the same . No one did any courtesy call to check and I did not tell the Front office team about the problem as I lost all hopes that they will fix it . Stuff are generally not smiling , FO team are very dry and arrogant except for Mostapha , FB team are not smiling at all and they have stiff body language except for one lady in the lobby coffee who is very so cheerful ( morning duty )Muhammad and Amir from the sport bar are amazing and true hoteliers - they know how to talk to guests and they are very pleasant and always smiling - they are really professional. Muhammad from bell desk is just amazing and nice person . Yousef from laundry is a true hotelier who went extra mile and beyond his scope of work when he had to stay late after the closing hours of the laundry when I called him at 9:55pm asking him that I need one shirt urgent  to be pressed as all my shirts are wrinkled in the bag. He helped me to do it and had to stay late - he should be eligible for employee of the month . I am not able to write many details here but I did not have a pleasant experience. Very important point that the feeling that you get to once you enter the hotel from the main entrance of the street that you are entering a military base from the amount of security level they have which I am fine with it but what I do not accept that when I came with uber and it happened few times - those security officers stopping the cars do not have the right to waste the time of the guests when we have to listen to thier personal stories after stoping the car and the guest inside it - it’s absolutely un acceptable and does not reflect a professional image for the hotel - those security officers must be trained to make sure that when uber car or any car enters the hotel with the guest , they should inspect the car and take copies of the drivers licenses instantly and swiftly - not to keep the car waiting for long time until they finish their story . This is irrespecful for the timing and we should pay a good attention to timing and train our staff how to respect it.  The housekeeping attendant forgot the dirty duster on the side table when she cleaned the room .

What an absolutely wonderful experience I had staying at this apartment! From the moment I arrived, everything exceeded my expectations. The apartment was exceptionally clean, beautifully organized, and thoughtfully prepared. The decoration deserves a special mention - it is elegant, tasteful, and full of character. You can really feel that a lot of attention has been given to every little detail, creating an atmosphere that is both stylish and incredibly comfortable. The residence is located in Zamalek, one of the most beautiful and charming areas of Cairo, and the location honestly could not have been better. The neighborhood has a very special atmosphere: it feels safe, comfortable, lively, and relaxing at the same time. The streets are always animated, with cafés, restaurants, shops, and beautiful corners to discover. There is something interesting everywhere you look, and it truly feels as though every street and every corner has its own story to tell. I had the pleasure of staying here for five nights, and I can confidently say that it became one of the highlights of my entire trip to Cairo. One of my favorite things about the apartment was the beautiful view of the Nile from the terrace. Sitting there and enjoying the view was such a memorable experience, especially after spending the day exploring the city. It gives the apartment a peaceful and almost magical atmosphere that is difficult to describe until you experience it yourself. The location is also extremely convenient. Almost everything you could possibly need is just a minute or a few minutes away, whether you are looking for restaurants, cafés, shops, transportation, or simply a nice place to walk around and enjoy the neighborhood. Staying here made exploring Cairo much easier and more enjoyable. However, what made this experience truly exceptional was not only the apartment or the location, but also the amazing people working at the residence. I have rarely experienced such genuine hospitality. Every member of the team was incredibly kind, welcoming, professional, and helpful. They genuinely pay attention to the smallest details and do everything they can to make sure that your stay is comfortable and pleasant. A special mention goes to Mazen, whose name I remember, but I would also like to thank the entire team because every single person I interacted with was wonderful. They were always available whenever I needed something, always greeted me with kindness, and sometimes went far beyond what I would normally expect. Their warmth and willingness to help made me feel genuinely welcome rather than simply being another guest. Overall, my five nights here were an unforgettable experience. Between the beautiful and spotless apartment, the tasteful decoration, the incredible Nile view, the perfect location in Zamalek, and most importantly, the outstanding hospitality of the entire team, I honestly could not have asked for a better stay. I would highly recommend this residence to anyone visiting Cairo and looking for a place that combines comfort, elegance, an excellent location, beautiful views, and exceptional hospitality. I would absolutely stay here again without hesitation. Thank you to the entire team for making my stay in Cairo so special and memorable. I arrived as a guest, but I left with wonderful memories that I will carry with me for a very long time.

First room smelled like cigarettes despite picking no smoking. Second room was an upgrade but it was actually the upgrade I originally paid for. My first room was a downgrade.

In general, it is not bad for me to stay in a single room with a common bathroom for 10 nights. Above all, I would like to express my gratitude to the staff's efforts to manage the City Hostel clean which is too old and out fashioned building. * Location & Transportation Without noise, it is the best location to stay. It is located at 2 2-minute walk distance from Attaba subway station that connects to the Ramsis Railway Station and the Egypt Museum, only 1~3 stops away, charging 6 EGP per way. Of course, you can go to both by walk in 20 minutes. It means you can also enjoy the Nile riverside which is close to the museum. And it is a 2-minute walk distance from the Attaba market which is the biggest public market in Cairo and so many locals visit to buy their livelihoods stuff at a cheap price. In addition, you can also walk to the Al Azhar Mosque and Khan El-Khalili traditional market in 30 minutes, and St. Marc Coptic Orthodox Cathedral in AL Azbakeya in 10 minutes Two problems I experienced are firstly the noi⁹sy from 8 am to 3 am outside the building due to market area and cars' horns. It took 3 days for me to adapt it. Any room in the hostel cannot escape it without changing the windows to soundproof ones. If you are sensitive to sound, it is better to find other lodges in a residential area or modernized ones. Secondly, its location on the Uber taxi map and other maps is not accurate, so drivers have some problems in finding the city hostel. I have to meet them in front of the KFC next to the Attaba subway station. The signboard of the hotel is too small to recognize it. * Building and room conditions Like many other buildings in Cairo, the hostel building is old and shabby. The interior design and facilities are also outdated. However, the staff manages it so clean, particularly a common toilet and shower room. It is quite convenient a washstand in each room. However, it is bad there is no electronic kettle to boil water in a room or a common space. I could not enjoy my tea or coffee time at any time. I have to ask for hot drink water every morning when receiving breakfast, and store it in my tumbler. It will be better to provide a tea or coffee service area in the hostel. * Cleanness & Safety Cleanness and safety are very good. I have no issue with this. * Services There is no basic service that most guesthouses provide in general: toilet paper and drink water. Wifi is too weak to use the internet. Other services like laundry are satisfied. * Others During my stay, I couldn't enjoy having an exchange time with other travelers. I think it is because there is no reason to stay in a common space where only sofas and a table are. Largely guesthouse provides a commonplace where guests enjoy better the internet or drinks including tea or coffee and foods, which makes guests meet each other naturally and structurally. In conclusion, if the hostel provides basic services like toilet paper and commonplace with drink water and electronic kettles, it will be much better. And it is necessary to change its signboard so that is more recognizable. Except issues I mentioned above, it is a very good budget lodge.

The location is convenient, and the hotel provides a 24-hour shuttle service that takes about 15 minutes. If you need a pickup from the airport, you can call the hotel driver to arrange it. I had both breakfast and dinner at the hotel, and the food was good—tasty with a wide variety of options. It can get a bit crowded since many tour groups stay here. Dinner is served until 10 PM, but I arrived late and the staff kindly allowed me to eat even after closing time, which was very convenient. Overall, it’s a great option for those arriving late at night or needing to catch an early flight.

Location of hotel is not suitable for business person. And also worst service by hotel staff,